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Account Supervisor Resume Example

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ACCOUNT SUPERVISOR
Professional Summary

My main objective is to introduce my skills and experiences as a leader in my working area. MI pueblo Is a business in which allows our community to feel welcome during their stay, I've been working for MI pueblo for 4 years now and it gave me the opportunity to grow as a person as well as in the business industry, as I started growing I managed to learn different areas such as Customer service representative. Working with checks, money transactions and money orders. I am currently working as a department manager in one of the top store with in the company known as one of the hardest stores to manage. Working for the company I have never had any problem with attendance. I take full responsibility as a leader and as an employee. I'm a hard working person that loves to work long hours if it's needed. Leadership Safety committee ( coordinating a group to make sure that we are following OSHA regulations ) Making sure employees are working clean and safe .

Accomplished Account supervisor offering [5] years' experience and looking for challenging, growth-oriented position. Adept at developing solid partnerships, cementing public support and building strong teams.

Work History
Company Name - Account SupervisorCity, State01/2018 - Current
  • Helped to develop key client partnerships, including seamlessly overseeing workflow, building strong relationships, learning clients' business and developing and delivering key presentations.
  • Oversaw financial management of accounts, including determining annual feed, preparing contracts, reviewing job hours and expenses and budgeting for future estimates.
  • Partnered with account team director to drive long-term account planning, growth and success.
  • Examined details of every account project and requirement, communicating concerns regarding quality or logistical limitations of expected procedures.
  • Collaborated and partnered with creative teams and strategists to lead team to greatness on every at-bat with thinking and creative work constantly exceeding client expectations.
  • Engaged in daily communication with clients to establish and maintain positive working relationships.
  • Developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns.
  • Created and implemented training programs to enhance employee performance.
Company Name - Area ManagerCity, State04/2016 - 01/2018
  • Reduced turnover [Number]% by enhancing training, motivation and engagement strategies with all employees.
  • Created and implemented training programs to enhance employee performance.
  • Improved process efficiency through effective inventory control in alignment with client standards.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentoredall new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports and other business documentation.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
  • Increased employee performance through effective supervision and training.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Evaluated employee performance and developed improvement plans.
  • Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
Company Name - Assistant Store ManagerCity, State11/2012 - 03/2016
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Monitored security and handled incidents calmly.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Supervised payroll corrections for accuracy and duplications.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Provided current employees options for additional training opportunities.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
  • Completed [Timeframe] logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Worked with [Type] supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Skills
  • Mentoring and training
  • Budgeting
  • Sales
  • Strategic Planning
  • Staff Management
  • Problem solving skills
  • Leadership
  • Conflict Resolution
  • Scheduling
  • Team Building
  • Staffing and scheduling
  • Inventory Tracking
  • Sales Goals
  • Shipping and receiving
  • Forklift safety and operation
  • Inventory audits
  • Warehouse safety
  • Inventory management
  • Safety and compliance inspections
  • OSHA standards and codes
  • Project organization
  • Operational improvement
Education
06/2011Mount Plaseant High SchoolHigh School Diploma

GPA: 3.5

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Resume Overview

School Attended

  • Mount Plaseant High School

Job Titles Held:

  • Account Supervisor
  • Area Manager
  • Assistant Store Manager

Degrees

  • High School Diploma

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