Experienced Manager, and Customer Service Representative dedicated to continuous improvement in branch and or office performance. Well-trained in Microsoft office, secretarial duties, customer service and organization. Considered strong communicator and known for establishing successful customer relationships. Effective at dealing with customers during stressful and confusing situations to address the customers needs and navigate to a satisfactory solution for all parties. Dedicated to meeting and exceeding customer needs. Detail-oriented Account Specialist focused on resolving issues and maintaining customer loyalty. Strong critical thinking skills with a methodical approach. Knowledgeable about practices and documentation requirements.
Currently enrolled to obtain my Bachelor's Degree in Business Administration with a concentration in Human Resource Management.
I obtained my Associates Degree in Interdisciplinary Studies.
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