Account Manager Wal Mart Dedicated Division Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Executive Summary
Management: Manage an account with $3Million Revenue a month. Manage to keep the Operating Ratio around 91% to maximize profit. Responsible in overseeing the daily operations of a fleet of 185 trucks and 250 people working under my direction. Experienced in Branch Management of a financial institution. Including profit plans, bad debt reduction, collections, sales and business development, personnel development, customer service, credit cards, insurance, loan processing, reading credit bureau reports, real estate loans and development. Following through with loans to ensure they meet with compliance regulations both federal and state. Handled bankruptcies and repossessions utilizing federal laws and regulations. Recruited new employees and prospective companies for dealerships. Seeking a position in a results-oriented company that seeks an ambitious and career conscious person, where acquired skills and education will be utilized toward growth and advancement. I am a high-energy, enthusiastic and dependable individual who excels in challenging and competitive environments. Able to gather, compile and analyze information from many different sources. Able to handle multiple tasks simultaneously without supervision while still being a team player.
Core Qualifications
  • Operations management
  • Staff development
  • Staff training
  • Supervision and training
  • Skilled negotiator
  • Computer-savvy
  • Calm under pressure
  • Complex problem solving
  • Policy/program development
  • Cross-functional team management
  • Salary structure/compensation analysis
  • Sound judgment
  • GPA: 3.5, Major GPA: 3.8. Member of the Golden Key National Honor Society. On the
  • Dean's List. Graduated with honors

Business Development:

  • Successfully grew business by decreasing truck count and starting the slip/seat program.
  • People Management:
  • Managed a fleet of 185 trucks
  • Managed 250 people.
  • Financial Management:
  • Ran an account with 3 million in monthly Revenue.
  • Kept the operation ratio around 90% to maximize profit.

Professional Experience
07/2013 to 04/2015
Account Manager-Wal-Mart Dedicated Division Great Western Bank Chandler, AZ,

Managed team of 250 professionals.Reduced and controlled expenses by reducing the truck count and starting the slip/seat program. Increased Wal-Mart business with integration loads from Distribution Center to Distribution Center.

03/2008 to 2013
Driver Manager/Load Planner and Shift Manager Jbs Usa Russellville, AL,
  • Responsible for all driver compliance, driver safety, wellbeing, moral and account management.
  • Manage, motivate and develop my team to strive to brand the CR England name, create and develop lasting relationships with my team to enhance a system to maximize and achieve the highest income possible.
  • Have an effective working relationship with Safety, Maintenance, Payroll and Accounting department personnel in order to solve driver problems on every front.
  • Have a high level of proficiency as a user of AS 400, TMW and Qualcomm, MS Office, Excel, Word and Power Point.
  • Work closely with Wal-Mart staff building an excellent working relationship.
06/2007 to 03/2008
Personal Banker University Of Kansas Medical Center Pittsburg, KS,
  • Sell retail banking products and services to customers and prospects.
  • Manage customers portfolio, service relationships and cross-sell all products and services.
  • Provide broad base of financial and credit services with the goal of acquiring 100% of customers business.
  • Develop and maintain relationships with Wells Fargo partners to maximize sales opportunities and achieve minimum sales standards.
  • Use profiling analysis tools to identify cross sell opportunities and make outbound sales calls to increase product to customer ratio.
05/2005 to 06/2007
Load Planner Beacon Roofing Supply, Inc. Anaheim, CA,
  • In charge of dispatching and tracking loads for the Northwest area.
  • Ensuring pick-up appointments are made with various shippers and that trucks arrive on time for said pick-ups, taking into account deadhead miles, and availability of trucks.
  • Manage local drivers, and trailer utilization, customer follow-up.
02/2002 to 05/2005
On Air Personality and News Director, Media Consultant KXRQ Radio City, STATE,

On air radio personality for the morning show. Entertain with stories, the news, songs, and my witty personality.

In charge of news stories and information that is pertinent to the area. Record commercials and entertain at live remotes.

Speak with businesses about the opportunity of advertising on the radio and various promotions we have.

Write commercials and promotions utilizing Microsoft Word.

08/2001 to 02/2002
Business Office Administrator Edward Jones Investments City, STATE,
  • Managed the office of an investment firm. Included helping customers with financial needs for retirement and investing in the stock market.
  • Helped the Investment Representative with financial presentations.
  • Helped customers with financial questions ensuring accuracy and confidentiality; made appointments for the Investment Representative and followed-up on such appointments.
10/1998 to 08/2001
Credit Manager Wells Fargo Financial City, STATE,
  • Incorporated credit applications and making decisions on loans for real estate, personal and auto ensuring accuracy and confidentiality.
  • Looking for the upsell to help increase the growth in the branch as well as the profit. Utilizing other products such as insurance on loans, credit cards, and Cash On Demand cards.
  • Managed collection of bad debt for a branch with over 5,000 accounts. Have been captain of credit cards, Cash On Demand cards, bad debt reduction and branch advertising.
  • Was licensed to sell life, accident, and auto insurance for the state of New Mexico.
Expected in 1998
B.S.: Business Information Systems, Finance
Utah State University - Logan, UT
Utah State University, Logan, UT B.S., Business Information Systems, minored in Finance 1998 GPA: 3.5, Major GPA: 3.8. Member of the Golden Key National Honor Society. On the Dean's List. Graduated with honors.

Was licensed to sell life, accident, and auto insurance for the state of New Mexico


GPA: 3.5, Major GPA: 3.8. Member of the Golden Key National Honor Society. On the Deans List.


Helped the Investment Representative with financial presentations. Managed presentations with CR England and the 4DX Program. Presented live Safety Meetings with the drivers for the Wal-Mart fleet. Utilizing Power Point and other programs.


Word, Account Management, Accounting, Excel, Maintenance, Ms Office, Payroll, Credit Increase, Advertising, Business Intelligence, Pagemaker, Photoshop, Wordperfect, Power Point, Auto Insurance, Cash Collection, Loans, Real Estate, Dispatching Drivers, Office Administrator, Maximize Sales, Retail, Retail Banking, Retail Marketing, Sales, Microsoft Word, DOT Compliance, Business Development, Clerical Loan, Collections, Compliance Regulations, Customer Service, Loan Processing, Operations, Receptionist, Retail Sales, Sales And Finance.

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Resume Overview

School Attended
  • Utah State University
Job Titles Held:
  • Account Manager-Wal-Mart Dedicated Division
  • Driver Manager/Load Planner and Shift Manager
  • Personal Banker
  • Load Planner
  • On Air Personality and News Director, Media Consultant
  • Business Office Administrator
  • Credit Manager
  • B.S.