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Account manager, Transportation Broker Resume Example

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ACCOUNT MANAGER, TRANSPORTATION BROKER
Summary

Dedicated Logistics Professional with thirty-one years experience specializing in the transportation of time critical and perishable commodities utilizing over the road truck transportation. Successful with managing customer service, problem solving and interpersonal skills while emphasizing cost effectiveness and accuracy.

Highlights
  • 3PL knowledge
  • Vendor management
  • Shipment consolidations planning
  • LTL knowledge
  • Reverse logistics
  • Logistics network analysis
  • Results-oriented
  • Decisive
  • Rate negotiations
  • Customer service-oriented
Accomplishments

Experience
08/2005 to 06/2013
Account manager, Transportation BrokerLange Logistics Inc. － Houston, TX
  • Reviewed new customer orders and requests and manually entered data into a centralized database.

  • Manually created shipments, assigned carriers and dispatched shipments.

  • Completed and followed up on all registration and traffic documents.

  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.

  • Coordinated rush orders and order changes.

  • Resolved problems for customers, warehouses and carriers.

  • Acted as a liaison between logistics, carriers and customers.

  • Monitored shipments to guarantee on-time delivery.

  • Exhibited strategic leadership and foresight in support of long-range sales growth.

  • Prepared invoices for all customers in the logistics department at the end of every month.
01/1985 to 07/2005
Transportation Broker, Assistant Manager, Manager, Co-OwnerB & E Truck Brokerage Co. Inc. － Houston, TX
  • Contracted and supervised the transportation of an average of 95-110 truckloads of fresh fruit and vegetables per week from all major US growing areas to our distribution warehouse in Houston, Texas.

  • Negotiated freight rates with transportation providers to minimize costs to the company and customers.

  • Evaluated operational records and made scheduling adjustments to maximize efficiency.

  • Contacted customers prior to delivery to confirm and coordinate delivery times.

  • handled insurance claims on freight and managed day to day office duties.
Education
businessSan Jacinto Jr. College － Pasadena, TX, usa
ArchitectureTexas A & M University － College Station, TX
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Resume Overview

Companies Worked For:

  • Lange Logistics Inc.
  • B & E Truck Brokerage Co. Inc.

School Attended

  • San Jacinto Jr. College
  • Texas A & M University

Job Titles Held:

  • Account manager, Transportation Broker
  • Transportation Broker, Assistant Manager, Manager, Co-Owner

Degrees

  • business
    Architecture

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