Committed, motivated, and results-oriented individual, with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Problem resolutionEye for detail
Microsoft Office Suite
Marketing and sales specialist
Relationship building expert
Motivated team player
Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Account Manager & Technologist10/2016 to Current Military Sales and Service29 Palms, CA
Represent name brand products sold at the military exchange. This was
done by education of consumers and store personnel on the products through
training's and demonstrations.
Installation and maintenance of displays
Conversational knowledge of brands in order to do promotions and
sales of products
Organized weekly sales reports for the sales department to track product success, such as Bose, Samsung, Victoria Secret, &
Ensure adherence to plan-o-grams
Ability to have daily interaction via
email and phone with MSS field personnel and store management
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
Resolved product issues and shared benefits of new technology
Office Manager05/2011 to Current Little Church of the Desert 29 Palms, CA
Perform the day to day operations
for a non-profit office, providing support; ensuring the efficient and smooth
operation of the church office; documenting data and information, coordinating
projects and activities; providing information to a variety of individuals,
agencies and the public; and determining appropriate action/referral to achieve
Maintain a wide
variety of both computer and manual files, records, and documents
compose a wide variety of correspondence, reports, minutes, weekly bulletins,
calendars for meeting dates, congregational activities, facility usage, use of
maintain office supplies and janitorial supplies
Forecasted needs and adjusted future plans
Established and maintained effective communication system
Identified and drove creative solutions for problems
Brand Promoter01/2008 to 12/2010 Allie Katz PromotionsCharleston, SC
Responsible for the promotion of products, as determined by the
distributor. The position also includes the following duties:
for the Implementation and execution of sampling events
• Execute On and Off Premise promotions on scheduled date
and time in conjunction with our local distributor
• Maintain knowledge of retail sales, best retail business
practices, in- store set-up and recommended consumer pricing
• Plan and execute an effective relationship strategy and
maintain effective long-term business relationships at the senior level with key decision makers and influencer's
• Engage consumers in an energetic and confident manner; thoroughly explained the characteristics and descriptions of the products to customers, creating a lasting and positive impression
• Report detailed event demographics, including race,
class, sex, and age
Building Maintenance Crew Chief01/2007 to 01/2008 James Island County ParkCharleston, SC
Responsible for the promotion of products, as determined by the distributor.
The position also includes the following duties: Responsible for the Implementation and execution of sampling events Execute On and Off Premise promotions on scheduled date and time in conjunction with our local distributor Maintain knowledge of retail sales, best retail business practices, in-store set-up and recommended consumer pricing Plan and execute an effective relationship strategy and maintain effective long-term business relationships at the senior level with key decision makers and influencers Engage consumers in an energetic and confident manner; provide information about the featured product creating a lasting and positive impression of myself and the brand Report detailed event demographics, including race, class, sex, and age Responsible for the upkeep and operation of all aspects of a 642 acre park and its headquarters.
The job entailed handling customer service issues and making sure that the park was in order.
Some duties include: supervise, train, schedule and evaluate employees customer service aid in budget, revenue, and attendance projections coordinate with vendors inventory control.
Assistant Campground Manager01/2003 to 01/2007 James Island County ParkCharleston, SC
Responsible for the operation of all aspects of a 125 campsite campground and 10 cottages, as well as the associated camper registration process, along with the operation of a very profitable park retail store.
A significant portion of time is spent effectively dealing with a wide variety of customer service situations in which correct decisions have to be made on the spot.
Some specific duties include, but are not limited to: supervise, train, schedule and evaluate campground employees which included over 10 full time employees and from 10 to 45 volunteers prepare work schedules for employees and volunteers customer service aid in budget, revenue, and attendance projections coordinate with vendors inventory control for park store assist with various special events.
Event Assistant and Summer Lunch Coordinator01/1998 to 01/2003 Charleston County ParksCharleston, SC
While attending Clemson, worked part- time and summers with Charleston Park system to gain experience.
Some of the experience gained includes: as event assistant set-up and operations of summer concerts and mixers, as well as beverage sales and cash management as summer lunch coordinator oversaw day to day operations of program that served 1900 meals daily to rural area children and provided them with recreation; supervised 75-150 site managers and monitors at over 40 sites; maintained accountability reports & processed employee payroll.
Master's: Public Administration2003Clemson UniversityPublic Administration