Account Manager/Steelyard Resume Example
Exceptional Account Manager focused on making your business grow, dedicated client specialist with passion for improving Health,Wellness & Quality of life utilizing communication & listening skills, motivational mindset, problem solving skills to develop successful business partnerships
Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
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Steelyard – City , STATE
Manage 25 Key Accounts-Leading Brands within Interior Design Industry to build and develop their Commercial, Residential, Hospitality & Retail Projects.
- Steelyard is the largest Specification Platform catering exclusively to Professional Design Community.
- Proficiently Manage Client Accounts (75)to ensure long term satisfaction • Function as liaison between Client and Cross Functional internal team to ensure timely and successful delivery of contract assets according to customer expectation.
- Manage new on-boarding development - communicate with Brand to understand their goals/ expectations, secure necessary collateral(data,imagery,media) to create digital catalog specific to Interior Design trade • Direct Sales team with On-boarding & Integrating new clients, Develop Existing Relationships • Initiate Training for Steelyard Presence/Coordinate Quarterly Renewal Meetings • Manage Marketing & Data Analytics • Develop trusted advisory relationship with key accounts, stake holders • Manage multiple projects, Monitor and Track scheduled events • Partner with Marketing Team to deliver campaign contract deliverables • Maintain and Cultivate value driven collaborative partnerships with clients • Point of contact for all post sale inquiries Client Listing Reviews - Perform quarterly catalog quality assurance for maximum benefit.
Camsing Global – City , STATE
Develop, Source, Procure Custom Promotional Products for Promotional Industry • Generate and place Purchase orders, take maximum advantage combining orders, Consolidating freight • Disseminate arrival information with Operations Manager and Warehouse Manager • Verify invoices received from vendors match purchase orders Select freight methods for maximum efficiency and minimum cost.
- Supported both Inside & Outside Sales Teams with inquiries regarding custom projects • Partnered with Foreign Vendors/Merchandise Team to ensure competitive pricing/ projects/timely delivery • Traffic international shipments with domestic Freight handler/Operations Manager.
- Manage Growth/Territory Sales East Coast • Direct and manage independent Ad Specialty Distributors selling Promotional Products • Drive Revenue by educating customers about product, promotions, specials, production, inventory, best selling products, issue quotations, implement programs for customers • Follow up on leads, ensuring every sales opportunity is responded to and supported • Analyze sales data on ongoing basis to evaluate opportunities • Partner with Field Manager(s) to approach territory goals and coverage from team perspective
- 50 - 75 calls daily
- Ensure Ongoing Customer Satisfaction within designated territory • Assist with Promotional Industry Trade Shows.
Hit Promotional Products – City , STATE
- Sales and Management Support for Key Specialty Supplier
- Inside Sales-Manage 25 White Glove Accounts ($500,000 Sales Volume)
- Partner with Regional Field Manager to develop, cultivate partnerships, ultimately increasing sales; Manage quotes, coop programs, proposals
- Liaison between Client & Sales Executives/Customer Service Team
- Manage Overseas Projects
- Oversee, Manage Execution of Trade Shows to ensure 100% success-inception to completion.
- CDC John Hopkins Trace Contact Certified
- Health & Wellness Coach
- Complete Fitness Trainer Certified
- Nutrition Certified Advanced Diet & Meal Planning
KIckboxing, Landscaping, Biking, Love the Outdoors, Passion for Health, Wellness & Quality of life. Life Learner who enjoys improving with knowledge & education , Ultimate goal to be Expert in Health & Fitness Field , CPR / AED Certified
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Resume Overview
School Attended
- Queens College, C.U.N.Y
- Bob Hogue School of Real Estate
Job Titles Held:
- Account Manager/Steelyard
- Import Manager/Inside Sales Manager
- Sales Coordinator/Executive Assistant
Degrees
- Bachelor of Arts : Sociology 06/1987
Real Estate Sales Associate Course
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