Talented individual with expert team leadership, planning and organizational skills built during successful career of over 10 years in management, retail, customer service, sales, and proprietorship. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Multi-tasker, motivator, and innovator. Looking for a position where I can contribute positively, grow and develop, and apply my expertise and successful career experience.
Responsible for driving sales by selling and ordering product into existing large or small store accounts, by collaborating with customers in their business needs. Selling in promotional programs, incrementing displays, and promoting compelling future innovative items. Recommending brand products to customers, and educating them on their weekly store ad Coca Cola promotions to increment sales. Responsible for meeting and exceeding weekly, monthly, and yearly sales goals to target profits. Responsible on accounts overseeing by making sure the integrity of the stores are on high standard, such as in stock, pricing integrity, modular integrity, signage, and cleanliness. Ordering shippers, pricing, and combo deal ads.
Responsible for a wide range of tasks within the store. Responsibilities ranging from hiring, to associate development to resolving customer complaints quickly and efficiently. Managed and supervised entire store as needed, including mornings and overnight. Supervised over 300 employees as I managed the store in various departments, including but not limited to: Electronics, hardware, garden center, sporting goods, toys, stationary, front end, deli, bakery, meat market, cosmetics, pharmacy, jewelry, vision center, produce and grocery. In addition, coached and developed associates throughout the store as needed, motivated and encouraged employees in a family oriented atmosphere, take on Store Manager duties when needed and assist the Store manager with specific tasks as directed, addressed employee scheduling to meet business needs, forecasted sales, manage inventory, meet specific growth and sales goals established by upper management, work directly with loss prevention to help reduce shrink. Administer store budgeting by controlling costs such as labor/wages, markdowns and operational store expenses; for example maintenance, repairs and supplies. Analyzed daily, weekly, monthly sales reports to deliver revenue and profit goals. Worked over 40 hours a week, took various shifts without hesitation: Night shift included. Completed multiple tasks which required large amounts of time standing as well as walking and lifting merchandise weighing over 30 pounds. Comfortable interacting with people regularly, led Store walks for corporate visits. In charge of planning Walmart Black Friday events, in addition being in charge of planning all grocery displays for the holidays. Overseeing store Grocery Pickup and Pick up today for optional customer choice. Building a partnership with vendors due to being the decision-maker in DSD. Lead project work streams and part of the Walmart Talent Program 2008, and the Delta Program part of the rising stars.
Present, promote and sell products/services using solid arguments to existing and prospective customers. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. Establish, develop and maintain positive business and customer relationships. Reach out to customer leads through cold calling. Achieve agreed upon sales targets and outcomes within schedule. Coordinate sales effort with team members and owner. Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. Keep abreast of the best practices and promotional trends. Continuously improve through feedback. Highly motivated and target driven to accomplish positive track records in sales. Informed customers on promotions to increase sales. Approached each problem with fresh mind and analytical strategies to quickly resolve concerns. Generated brand awareness and positive product impressions to increase sales.
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