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Account Manager Recruiter Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Authorized to work in the US for any employer

Attentive with over 15 years in account management positions for companies in various industries. Focused and enthusiastic with expertise in nurturing client relationships, generating revenue with new accounts and making presentations for prospects.

Skills
  • Customer training
  • Customer Service
  • Payment collecting
  • Staff development/training
  • Account management
  • Acquiring new customers
  • Account collections
  • Schedule coordination
  • Microsoft
  • Data entry
Experience
Account Manager/Recruiter, 07/2021 to Current
Education Realty Trust Inc.Pleasant Hill, CA,
  • Appointment Scheduling.
  • Communication.
  • Computer.
  • Correspondence.
  • Customer Focus.
  • Customer Service.
  • Data Entry.
  • Filing.
  • Forwarding Phone Calls.
  • Friendly.
  • Front Desk Operations.
  • Greeting Visitors
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
  • Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
  • Managed budgeting, forecasting and performance for all accounts.
  • Designed timelines for services and alerted customers of changes or updates frequently.
Receptionist, 02/2018 to 04/2019
ArchcareValhalla, NY,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Pulled and organized requested documentation.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
Stylist, 03/2015 to 05/2016
ArchcareKingston, NY,
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Responded to customer inquiries by phone, email and in person.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Collected payment from customers and scheduled next appointments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Maintained updated knowledge of industry products and chemical composition structure and properties.
  • Drove retail sales through salon product and service promotion, making specific client recommendations.
Stylist, 01/2014 to 05/2015
Farm Bureau Financial ServicesLincoln, NE,
  • Client consultations to ensure the best cut possible.
  • Exceed customer service to make the client feel comfortable and understanding of the service being performed.
  • Made the clients knowledgeable of products I was using for home care.
  • Team oriented for a hassle and drama free work place.
  • Accomplishments Created a clientele for returning satisfied clients.
  • Continued to further my education in becoming more up to date with the current trends.
Call Center Representative, 08/2007 to 07/2008
First DataCity, STATE,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Documented conversations with customers to track requests, problems and solutions.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Assessed customer account information to determine current issues and potential solutions.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Resolved inquiries to consistently meet performance benchmarks.
  • Handled escalated customer service concerns to preserve revenue streams from key customers.
Education and Training
certificate in cosmetology international beauty: , Expected in 01/2014
- Winchester, VA
GPA:
Accomplishments
  • Continued to further education
  • Able to to exceed what was expected for my clients and for my salon
  • Team oriented for a hassle and drama free
  • Assisted an average of 500 clients in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume).
  • Completed voluntary client relations training to learn ways to enhance customer satisfaction and improve productivity.
  • Client Interface - Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development.
  • Consistently maintained high customer satisfaction ratings.

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Resume Overview

School Attended
Job Titles Held:
  • Account Manager/Recruiter
  • Receptionist
  • Stylist
  • Stylist
  • Call Center Representative
Degrees
  • certificate in cosmetology international beauty

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