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account manager resume example with 10 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Creative and engaging Account Manager bringing [ 10 plus] years of dynamic and diverse management experience. Recognized for essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques and concept solutions. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success. Skilled Sales Assistant bringing [ 10 plus] years of retail experience. Focused on maximizing business success by capitalizing on sales and service opportunities. Ready to grow [retail] sales. Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Bilingual and effective at maximizing repeat business opportunities. Proven history of increasing revenue while bringing in new clients. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Verbal and Written Communication
  • Relationship Building
  • Acquisition and Retention Strategies
  • Business Development
  • Problem-Solving
  • Customer Service
  • Account Management
  • Performance Evaluations
  • Client Meetings
  • Report Writing
  • Order Processing
  • Coordinating Paperwork
  • Customer Relationships
  • Sales Meetings and Orientations
  • Time Management
Experience
02/2022 to Current
Account Manager Assurant Morrow, GA,
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Developed successful customer relationships and quickly resolved service requests to increase sales.
  • Motivated and worked with onboarding team members to successfully integrate new employees into organization.
  • Identified customer needs by asking questions and advising on best solutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Recruited, hired and trained new hires to optimize profitability.
  • Recognized security risks to properly handle situations.
  • Listened to customer needs to identify and recommend best products and services.
  • Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
12/2019 to 02/2022
Norred & Associates Oshkosh Corp. Rock Hill, SC,
  • Worked closely with human resources to support employee management and organizational planning.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Coached staff members to develop long-term career goals.
  • Provided ongoing training to address staff needs.
02/2016 to 09/2019
ONeals Tots Self Employed Childcare City, STATE,
  • Maintained safe play environment.
  • Provided nurturing and appropriate environment for children ranging in age from [6 weeks] to [ 12 years old].
  • Observed and monitored children's play activities.
  • Dressed children and changed diapers.
  • Kept records of daily observations and information about activities, meals served and medications administered.
  • Assisted children in development of social, communication and problem-solving skills.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Organized and stored toys and materials to maintain order in activity areas.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Recorded child behavior, food and medication information for supervisors.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Cared for children in institutional settings.
  • Sanitized toys and play equipment.
  • Secured indoor and outdoor premises to protect children.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Instructed children in eating, resting and restroom habits.
  • Maintained organized and clean classroom and play areas.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
05/2005 to 08/2008
Supervisor DQ Grill & Chill Restaurant City, STATE,
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Monitored security and enforced loss prevention strategies during shift.
  • Resolved customer complaints and reported issues to senior management.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Completed opening and closing duties to facilitate business operations.
  • Checked orders for quality and completeness.
  • Reinforced rules to promote superior employee performance.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Assessed operations and adjusted scheduling to maximize productivity.
  • Delegated tasks to employees and monitored activities and task completion.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Evaluated and performed equipment maintenance to support operational goals.
Education and Training
Expected in 05/1999
High School Diploma:
Northeast High School - Clarksville, TN
GPA:

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Resume Overview

School Attended

  • Northeast High School

Job Titles Held:

  • Account Manager
  • Norred & Associates
  • ONeals Tots
  • Supervisor

Degrees

  • High School Diploma

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