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Account Manager Resume Example

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ACCOUNT MANAGER
Summary

Talented Warehouse Manager offering 2 years of leadership and expertise in overseeing the training and performance of 20 employees. Accomplished in maintaining smooth warehouse operations through accurate record-keeping, logistics management, planning and inter-departmental communications. Successful in remaining informed of customer demand and sales forecasts to maintain an appropriate amount of product inventory.

Accomplished and results-driven sales professional offers 2 1/2 years of leadership and account management experience as an integral part of fast-paced sales teams. Strategic thinker and proactive problem solver with expertise in consultative selling and territory sales management.

Skills
  • Inventory management
  • Superb customer relationship skills
  • Excellent communication and written skills
  • Strong leadership skills
  • Communicate effectively and professionally
  • Proficient in Microsoft Office
  • Experienced in Social Media
Experience
Account ManagerOct 2020 to Current
Clark Beverage Group － Senatobia, MS
  • Designed timelines for [Type] services to customers and alerted them of changes or updates frequently to uphold satisfaction.
  • Formulated plans to expand business operations, growing overall territory [Number]% in [Timeframe].
  • Adjusted financial schedules and prices by applying supply management department cost information.
  • Saved costs by negotiating product prices and equalizing freight rates.
  • Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
Store ManagerMar 2019 to Oct 2020
Express Oil Change & Tire Engineers － Horn Lake, MS
  • Hired, trained and managed team of eight associates, including evaluating performance and enforcing disciplinary actions.
  • Processed shipments and maintained stock shelf organization.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Increased profits 37% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
Warehouse Manager/Sales Account ManagerSep 2015 to Mar 2019
Better Brands Distributing － West Point, MS
  • Developed lasting relationships with employees, peers, upper management and outside vendors.
  • Oversaw more than $10,000,000 in inventory and supervised 20 employees in a 30,000 square foot warehouse for a Beer Distributorship.
  • Employed first-in first-out protocols to reduce waste by 100%.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Coached the warehouse team on FIFO monitoring.
  • Resolved employee conflicts in the most efficient manner and while following all company protocols.
  • Loaded products weighing up to 100,000 pounds onto trailers for delivery.
  • Inspected product load for accuracy and safely transported it around the warehouse.
  • Delivered exceptional account service to strengthen customer loyalty.
  • Addressed customer questions and concerns regarding products, prices and availability.
  • Formulated trusted relationships with key accounts.
  • Monitored market conditions, product innovations and competitor activity and adjusted account sales approach to address latest market developments.
Kitchen ManagerAug 2008 to Sep 2015
Buffalo Wild Wings － Columbus, Starkville, D'iberville, Mississippi
  • Completed regular line checks to maximize quality assurance.
  • Responded to customer issues in a timely manner and resolved to complete satisfaction.
  • Coordinated preparation of customer meals and kept a close eye on food handling for safety purposes.
  • Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
  • Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
  • Received, organized and rotated paper goods and food ingredients.
  • Interviewed, hired, and supervised back of house staff.
  • Trained employees on correct cooking techniques, safety standards and performance strategies.
  • Executed cash transactions quickly and accurately.
  • Delivered exceptional, friendly and fast service.
  • Maintained safe food handling standards at all times.
  • Cleaned, sanitized and organized food speed racks, bins, dry storage racks and chemical storage room.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in three-compartment sink.
Education and Training
High School Diploma2009West Point High School － West Point, MS
Certifications
  • Forklift Certified
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Resume Overview

Companies Worked For:

  • Clark Beverage Group
  • Express Oil Change & Tire Engineers
  • Better Brands Distributing
  • Buffalo Wild Wings

School Attended

  • West Point High School

Job Titles Held:

  • Account Manager
  • Store Manager
  • Warehouse Manager/Sales Account Manager
  • Kitchen Manager

Degrees

  • High School Diploma 2009

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