account manager resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Highly resilient and results-driven leader with 10+ years in Client Services, Account Management and Operations. Professionally assertive and persistent in pursuit of company/client goals & objectives, while working with management to develop internal control processes to comply with organizational operations. Proven to solve complex business challenges through developing and implementing strategic plans. High emotional intelligence and effective work style that fosters positive and collaborative team dynamics.

Exceptional interpersonal and communication skills that help build and sustain key alliances while igniting performance and enhance corporate visibility and market share.

  • National accounts
  • Cost reviewing
  • SalesForce
  • AdBook +
  • DART for Publishers, DART for Advertisers
  • Google Ad Manager
  • Prisma
  • Adobe
  • MS Suite (Outlook, Word, Excel, Powerpoint, Teams)
  • Facebook, Double click, DSP’s for Programmatic
Work History
Account Manager, 06/2017 to 09/2020
Ingram Micro.Carlsbad, CA,
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Managed book of business worth $5MM across National and Regional accounts that included Mercedes Benz, BWM, Mini, VW, Honda, Acura as well as Certified partners.
  • Responsible for defending revenue through advertising pre-sales planning, campaign implementation, and performance measurements.
  • Reconciled monthly client billing through & Ad Book +
  • Maintained correct Salesforce data for accurate pipeline projections.
  • Manage, collaborate, and communicate with brand teams and cross-functional partners.
  • Create, manage, and deliver optimization and reinvestment plans to sales partners and clients.
  • Provide recommendations in producing client-focused presentations and site reviews for delivery in person or remotely in response to client RFPs or proactive proposal submission.
  • Set up campaign Insertion orders and approvals in Prisma.
  • Manage, monitor, and optimize the delivery of contracted advertising campaigns using best-performing ads and back-end KPIs, including reporting campaign pacing to Sales partners on a weekly basis.
  • Managed Display Media, Onsite and Offsite BT, Programmatic guaranteed and non-guaranteed, Social Media campaigns (Facebook) Retention and conquest campaigns including high impact sponsorships such as Home Page takeovers.
  • Completed Challenger and Conflict Management training.
  • Awarded the Q3 2019 Employee of the Quarter Award.
  • Recognized as High Potential/High Performing employee by Senior Leadership.
Senior Campaign Manager, 09/2014 to 05/2017
WorkivaWashington, MN,
  • Managed $9MM+ in digital advertising contracts for Kia, Hyundai, Mazda, VW, Land Rover & Subaru.
  • Responsible for building contracts in internal sales contract systems, campaign setup, creative execution, optimization, reporting and troubleshooting.
  • Ensured campaign excellence by collaborating effectively with internal counterparts.
  • Traffic online advertising units to various web and mobile properties using ad platform DFP.
  • Served as a champion of change and maintained a positive attitude through company evolution.
  • Monitoring subsequent campaign delivery, providing proactive back-end customer/client support.
  • Pulled screenshots at campaign launches and creative swaps.
  • Liaison between internal design team and client collecting creative assets for native ad units and facilitating approvals and feedback.
  • Pulled inventory for retention and conquest campaigns
  • Managed multiple team members and their specific OEM portfolios.
  • Volunteered on Employee Rewards and Recognitions group with a focus on improving team morale.
  • Utilize internal platforms and third-party tools to perform detailed QA and ensuring that all ad units are serving correctly and tracking in third party reporting.
Campaign Coordinator, 05/2010 to 08/2014
Altice Usa Inc.Pineville, LA,
  • Support coordinator to Campaign Managers and Brand Teams which included campaign insertion order processing, quality assurance, inventory research, and allocation.
  • Read, interpret and process sales contracts and insertion orders by using systems such as Dart Enterprise and Solbright.
  • Assist Campaign Managers with troubleshooting and campaign optimizations.
  • Manage day-to-day execution of ad campaigns while also ensuring its accuracy.
Inventory Analyst, 07/2007 to 04/2010
John DeereOff-Site, IL,
  • A revenue generating Analyst managing online inventory, while at the same time reallocating impressions to avoid potential revenue loss. Responsible for providing status reports of inventory capacity and availability. An active participant in improving departmental interactions, procedures and reporting.
  • Compiled and analyzed data, presenting updates to Sales and Sr. Management.
  • Set minimum and maximum inventory levels based upon business history and need.
  • Helped with the development and functionality of Inventory and Yield User-Interface.
  • Data reporting through the creation of multi-level pivot tables and charts.
BBA: Finance, Expected in 06/2001
Georgia State University - Atlanta, GA

Clayton State University

Project Management Fundamentals CEUs 3.00

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Resume Overview

School Attended

  • Georgia State University

Job Titles Held:

  • Account Manager
  • Senior Campaign Manager
  • Campaign Coordinator
  • Inventory Analyst


  • BBA

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