Account Manager resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Experienced and dynamic business leader offering 25+ year background in the life science industry with progressive advancement in leadership and account management combined with dedication to corporate growth and development. Proven track record in building and leading successful sales strategies. Expertise in mentoring and coordinating teams to promote success and productivity aligned with business objectives. Possesses a collaborative and partnering mindset to enhance engagement and an empowering work culture. Highly motivated to learn, grow, and excel as a leader.

  • Territory Management
  • Coaching and mentoring
  • Team leadership and development
  • Strategic account planning
  • Creative problem solver / troubleshooter
  • Contract negotiations
  • Cross-functional collaboration
  • Customer advocate
  • Relationship builder
Work History
01/2013 to Current Account Manager Ingram Micro. | Henderson, NV,
  • Design and execute specific business plan encompassing all Cytiva product portfolios within a $32M territory in WI
  • Secured growth in high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Mentor to newly hired Account Managers within Central US
  • AKTA hardware Zone Champion: Help facilitate the achievement of the Zone OP for AKTA lab scale hardware through useful sales tools, metrics analysis, training/education, and individual consultation.
  • Global Strategic Relationship Manager for Catalent Pharma: Build strategic partnerships, advance innovative collaborations, solve customer challenges, and drive future growth. Coordinate and communicate regularly with site-specific AMs and executive sponsors to ensure a cohesive, synergistic, and unified message to Catalent Leadership.
  • Exceeded operating plan 2013-14, 2017, 2019-2020. Recipient of the 2019 Global Commercial Distinction Award - Delivering outcomes and collaboration at Aldevron. 2019 Commercial Excellence Award winner (Top 10% of Sales performers).
03/2006 to 01/2013 Sales Specialist /Field Sales Manager GE Healthcare Life Sciences | City, STATE,
  • Responsible for direct report management of 6 Sales Specialists serving as coach, mentor and supervisor while individually managing a >$3M sales territory as a Sales Specialist for GE chromatography products. Fiscally responsible for achieving annual team and individual operating plan for sales of GE Research products. Full involvement in personnel decisions, strategic sales planning, forecast accuracy methodologies, territory management plans, performance reviews, and sales budgeting processes for direct reports.
  • Exceeded annual sales target six consecutive years (2007 – 2013) delivering 100+ % to plan.
  • Completed multiple GE leadership training courses to enhance my personal and career development.
09/2003 to 03/2006 Field Applications Consultant GE Healthcare Life Sciences | City, STATE,
  • Responsible for technical field support, pre and post sales activities, product design-in, system training, applications education for new and existing customers, and troubleshooting product issues in the field. Assessed customer's current hardware and software capabilities and business needs to identify any deficiencies.
  • Helped devise marketing and sales strategy for 2 chromatography system global launch teams and conducted training for all US and CANADA Account Managers.
  • Played key technical role in promoting sales of the newly-launched AKTAcrossflow system, resulting in 86% success rate in the number of instruments sold compared to the number of demonstrations performed.
05/1995 to 08/2003 Senior Product Specialist / Compliance Specialist Abbott Diagnostics Division | City, STATE,
  • Research Scientist for Abbott Diagnostics Division working in assay development, product launch, and on-market support for fertility hormone assays (Progesterone, Testosterone, and Estradiol).
  • Managed the co-development and launch of a testosterone immunoassay with the equipment manufacturer Axis-Shield Diagnostics in Scotland, UK. Directed the transfer of processes and conducted training for the manufacturers.
  • Led a cross-functional team of engineers in the design and implementation of an innovative solution for controlling and tracking all frozen material used in diagnostics manufacturing to address a 483 violation from FDA. Recipient of the Vice President’s Award (2001) and the Abbott Diagnostics Technical Advisory Board Engineering Award (2000) for my efforts.
  • Spearheaded the validation and implementation activities for incorporating an automated chromatography system into the protein purification factory, reducing the total processing time and fixed costs for each preparation by over 50%.
  • Coordinated a multidisciplinary project team to scale up and optimize the process of purifying immunoglobulins from mouse serum used in 9 different products, in response to a critical inventory crisis. Received a Business Team Achievement Award (1997) for helping identify the cause of a product instability issue, and returning the product to market in a timely fashion.
Expected in 1992 Bachelor of Science | Biological Sciences Michigan State University, East Lansing, Michigan GPA:

National "D" licensed Youth Soccer Coach for HS boys, Warriors Football Club 2011 - 2021

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Resume Overview

School Attended

  • Michigan State University

Job Titles Held:

  • Account Manager
  • Sales Specialist /Field Sales Manager
  • Field Applications Consultant
  • Senior Product Specialist / Compliance Specialist


  • Bachelor of Science

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