LiveCareer-Resume

account manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Proven leader with 25 years of experience in building and growing successful client relationships by establishing trust in working with individuals and teams. A highly motivated self-starter who is fully committed to proving myself in a new career.

Skills
  • Training groups and Individuals
  • Excellent Communication Skills
  • Relationship Building
  • Setting Goals
  • Time Management
  • Organization
  • Strategic Thinking
  • Problem-Solving
Education and Training
Rockford University Rockford, IL, Expected in 01/1999 Bachelor of Science : Psychology - GPA :
Experience
Avl - Account Manager
Karlsruhe, ND, 10/2022 - 01/2023
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Communicated with clients via email, phone, online presentations, screen-share, and in-person meetings.
  • Improved productivity by overseeing and supporting account management team.
  • Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
  • Measured marketing performance and effectively comminuted all reports of all digital marketing campaigns to clients.
  • Strategized ways to improve creative content across the marketing platform and track site performance for clients
Cambridge Associates Llc - Senior Event Planner
San Francisco, CA, 06/2022 - 10/2022
  • Organized resources for the Scleroderma Sprint Charity with up to 500 attendees.
  • Managed silent auction and directed day-of-event donations
  • Manager and content creator for the Instagram accounts for Scleroderma Sprint
  • Director all incoming donations, RSVP’S, food trucks, and charity volunteers
  • Designed and maintained spreadsheets documenting vendor, facility, and guest information.
  • Scheduled and managed transportation for event participants through Uber Business.
  • Boosted client satisfaction through the administration of on-site service requests and event logistics management.
  • Helped with end-to-end event planning process through meetings, walk-throughs, and day-of execution.
  • Managed Squarespace for tickets, auction items, and emails
  • Handled client questions and concerns via different communication channels to deliver exceptional customer service.
The Culinary Institute Of America - Head Coach
San Antonio, TX, 01/2016 - 12/2021
  • Provided training direction, encouragement, motivation, and nutritional advice to prepare athletes for competitions and show events.
  • Planned, organized, and conducted practice sessions for 3 synchro teams and 3 high school teams.
  • Counsel student-athletes on athletic and personal issues.
  • Coordinate travel arrangements and travel with the team to away competitions.
  • Planned and directed physical conditioning programs to enable athletes to achieve maximum performance.
  • Hire, supervise, and work with the extended coaching staff.
  • Purchased all team uniforms and skating dresses.
  • Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
Hibu - Figure Skating Coach/ Event Planner
Cape Girardeau, MO, 01/1998 - 12/2021
  • Successfully coached and developed athletic careers of all ages to attain their goals as competitive athletes for over a decade.
  • Responsible for the recruitment of prospective students through strong interpersonal skills and demonstrated abilities from my current students.
  • Director of the yearly Ice show where I was responsible for event planning, marketing, set decoration, costume management, and choreography for 250 figure skaters.
  • Developed and facilitated the “Learn to Skate” program for the Park District where it has continued success in the community.
  • Helped organize the annual St Jude's benefit show where we have continued to successfully raise money each year.
  • Developed and managed figure skating community seminars for visiting Olympic professional skaters.
  • Attended educational courses to meet continuing education requirements.
Hibu - Sales Representative
Carlsbad, CA, 01/2009 - 12/2012
  • Negotiated and developed long and short-term sales contracts with new and existing customers.
  • Developed strong customer service skills through building private label cosmetic brands for a large client base tailored to clients’ individual needs.
  • Managed and cared for both domestic and international customers.
  • Provided both on-site and off-project management services.
  • Monitored customer order process and addressed customer issues.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Buckingham Valley Rehab And Nursing Center Inc. - Sales Representative
Newtown, PA, 01/2007 - 12/2010
  • Pharmaceutical representative selling leading brands of prescription medicines to specialized and primary care physicians, hospitals, and pharmacies in Illinois, Iowa, and Wisconsin.
  • Developed and maintained close relationships with physicians, hospitals, and pharmacies.
  • Educated physicians on product benefits and provided demonstrations.
  • Product launched Twinject Injector to physicians and staff.
East Bank Rehabilitation - Social Service Director
City, STATE, 12/2005 - 12/2007
  • Helped patients in achieving the highest level of care with a start-up rehabilitation facility
  • Developed and implemented a rehabilitation program specifically tailored to each patient upon admittance
  • Coordinated with Doctors and Physical/Occupational Therapists for long-term care options for clients in assisted living facilities or caregiver agencies after discharge
  • Facilitated care meetings with resident and family to verify adherence to care plan and sufficiency of actual everyday care.
  • Identified problems, procured equipment, and arranged home health services for clients to make sure they got the best possible care after discharge.
  • Maintained consistent personal interaction with residents in addition to administrative duties to assure optimum care firsthand.

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Resume Overview

School Attended

  • Rockford University

Job Titles Held:

  • Account Manager
  • Senior Event Planner
  • Head Coach
  • Figure Skating Coach/ Event Planner
  • Sales Representative
  • Sales Representative
  • Social Service Director

Degrees

  • Bachelor of Science

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