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account manager resume example with 19+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Hardworking Account Manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable with the ability to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service. Excellent attention to detail and a persuasive communication style. Offering 17 years of experience in sales.

Multi-tasking professional well-known for successfully taking problematic customer accounts and turning them into ongoing, lucrative contracts.

Talented Account Manager with excellent client oversight, issue resolution and relationship building skills. Highly effective at maximizing repeat business opportunities.

Skills
  • Territory management
  • Oral and written communication
  • Sales analysis
  • Interpersonal skills
  • Researched sales leads
  • Management collaboration
  • Customer service
  • Account development
  • Account oversight
  • Proficiency with CRM systems
  • Self-motivated
  • Networking skills
  • Business development
  • Customer rapport
  • Strong verbal communication
  • Data management
  • Client development
  • Account oversight
  • Proficiency with CRM systems
  • Self-motivated
  • Networking skills
  • Business development
  • Customer rapport
  • Strong verbal communication
  • Data management
  • Client development
Work History
05/2007 to Present
Account Manager Instacart Chestertown, NY,
  • Responsible for management of government and commercial accounts.
  • Key Accounts include DOC and DOJ.
  • Develop incremental business opportunities by networking with prospects at tradeshows, maintaining favorable contacts, and gaining an understanding of existing clients' goals and initiatives.
  • Negotiate and prepare new, renewal, and up-sell proposals.
  • Lead and conduct regular business reviews as well as face to face meetings with prospects where applicable.
  • Successfully maintain client stability year over year with minimal resources.
  • Provide application support and end-user training.
  • Perform application monitoring to include quality control checks, solution activity, and usage statistics.
  • Facilitate agreements with government clients and provide guidance internally related to the government acquisitions process.
  • Recommend enhancements to Product Management for government-facing applications.
  • Assist with maintaining and updating government contractor registrations.
  • Foster and maintain channel partnerships to drive additional product revenue.
05/2003 to 04/2007
Sales Representative II Conagra Brands, Inc. Menomonie, WI,
  • final position held) Provided IT solution sales into Federal, State, and Local markets through Systems Integrators, resellers, and small business/8(A) accounts.
  • Retained a quota of $3 million (margin) and 400+ accounts.
  • Grew small business partnerships/alliances.
  • Maintained up-to-date forecast and reports.
  • Increased sales revenue and margin with existing integrator/reseller clients by over 25% within first year.
  • Provided direction and coordination in the design and execution of promotional events geared toward client education and prospective client acquisition including, but not limited to road shows, seminars, webcasts, and trade shows.
09/2001 to 04/2003
Assistant Manager/Branch Corporate Accounts Manager Enterprise Rent-A-Car , STATE,
  • Established and maintained multiple corporate accounts leading to Area Corporate Account Representative status.
  • Managed, trained, and maintained staff of four while assuming all duties to include vehicle maintenance, customer retention, and employee performance statistics.
  • Developed and implemented new service ideas to provide and maintain complete customer satisfaction.
Skills
account management, acquisitions, client, clients, customer satisfaction, direction, Government, Invoicing, Law Enforcement, marketing, Market, meetings, networking, problem solving, Product Management, proposals, quality control, rapport, relationship building, selling, sales, sales support, seminars, statistics, user training, trade shows, vehicle maintenance
Education
Expected in May 2001
B.A: Psychology
Hampton University - Hampton, VA
GPA:
Psychology
Affiliations

Delta Sigma Theta Sorority, Incorporated

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Resume Overview

School Attended

  • Hampton University

Job Titles Held:

  • Account Manager
  • Sales Representative II
  • Assistant Manager/Branch Corporate Accounts Manager

Degrees

  • B.A

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