[Service manager who specializes in quality service, customer retention, productivity and team
HIGHLIGHTS Client relations specialist Talent development Conflict resolution techniques Skilled multi-tasker Team management Microsoft Word, Outlook,Power Meticulous attention to detail pointTraining and development Persuasive Scheduling Focused on customer Deadline-oriented satisfaction software proficiency Management of remote Exceeds sales goals employees Negotiations expert Sales presentations
Recommended and helped customers select merchandise based on their needs.Confirmed that appropriate changes were made to resolve customers' problems.Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.Informed customers about sales and promotions in a friendly and engaging manner.
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