Dedicated professional successful at handling high account volumes and tough customers. History of working hard to achieve and exceed expectations. Known for overachieving sales quotas, building long-term relationships and expanding sales territories. Self-motivated professional skilled in taking advantage of new sales opportunities. Accomplished in demonstrating essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques and concept solutions, and marketing. Visionary leader adept in aligning organizational business goals with quality work to achieve consistent success. I have well-developed administrative skills, including bookkeeping and scheduling. I'm a Career-minded individual with talents in handling routine administrative tasks, including preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment. I'm a personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight.
- Acquiring new customers
- Regional accounts
- Revenue retention
- Managing advertising packages
- Payment collecting
- Excellent communication skills
- Strong lead development skills
- Client meetings
- Sales solutions
- Strategic Planning
- Recordkeeping and bookkeeping
- Report analysis
- Proposal writing
- Excel spreadsheets
- Microsoft
- Listening skills
- Team player mentality
- Multitasking
- Route management
- Advertising familiarity
- Website design
- Logo creation
- Corporate branding
- Project management abilities
Everett, WA, 03/2020 - 09/2020
- Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
- Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement.
- Supported clients sales process by engaging appropriately, timely and knowledgeably when responding to online audience inquires and posted comments.
- Monitored client accounts for questions and feedback to provide exceptional experience for customers.
- Managed client accounts, including addressing inquiries and applying feedback to meet customer needs.
- Aligned all visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.
- Oversaw marketing for product launches, including public relations, direct mail pieces, sales training and e-mail campaigns.
- Created product promotion plans and marketing initiatives to increase brand awareness.
- Increased revenue by cultivating and securing new accounts while providing value-added services to existing clients.
- Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
- Created schema markups for website elements.
- Wrote and uploaded blog posts and articles to drive traffic to client sites.
- Managed customer digital marketing strategies to meet client goals and objectives.
- Worked with customers to present mockups and collect information for adjustments.
- Created corporate brands by designing cohesive looks between logos and letterheads.
- Developed, designed, laid out and produced variety of technical illustrations for brochures, banners and signs.
- Submitted design ideas to plan projects with customers and managers.
- Determined marketing and design vision with clients for all types of graphic design projects.
- Prepared branding packages for point of purchase displays, marketing materials and product packages.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
- Participated in team collaboration initiatives to plan for company's future growth.
Amarillo, TX, 12/2019 - 09/2020
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Conducted market surveys and industry studies to identify need and demand for new clientele.
- Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Conducted and initialized background checks for potential employees, using.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Charlottesville, VA, 06/2019 - 10/2019
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Discussed problems, impairments and corrective lens prescriptions with patients to select proper corrective equipment.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
- Performed clerical duties, including pasting refractor receipts, entering data into spreadsheets and alphabetizing folders and invoices.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventative measures needed.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
- Conducted tonometry or tonography tests to measure intraocular pressure.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Checked inventory levels and ordered supplies, medications and materials to meet expected demand.
- Promoted healing and patient satisfaction by delivering detailed instructions for pre- and post-op eye care to patients as directed by physicians.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Improved operations by working with team members and customers to find workable solutions.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
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Resume Overview
School Attended
- Concord High School
Job Titles Held:
- Account Manager
- Administrative Assistant
- Optometric Technician
Degrees
- High School Diploma
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