LiveCareer-Resume

account manager resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Comprehensive background includes 7+ years of account management, sales and progressive leadership experience, and project management expertise. Well-versed in building value discussion around (enter specific industry) needs and opportunities to increase (enter product or service) sales. Seeking to leverage proficiency in achieving market penetration and diversifying networks to a (enter job title) role.

Skills
  • Advanced business acumen with solid collaboration and influence with senior level management, stakeholders and clients
  • Aptitude to quickly master service capabilities, business trends, and customer needs
  • Strong sales, negotiation and consultative skills with demonstrated ability to convert clients to long term customers
  • 7+ years experience in leading and executing complex projects in a multi-stakeholder environment while adhering to project management methodologies and tools
  • Experience leading cross-functional initiatives, with proven track record in taking projects from opportunity to execution and results
  • Strong oral and written communication, facilitation and influencing skills with ability to present ideas succinctly and clearly
Work History
Account Manager , 06/2021 - Current
Palmetto Infusion , , Charlotte, NC

Partner with senior management to achieve overall market share and sales objectives throughout North America for a global specialty chemicals company. Successfully forge and sustain partnerships with Fortune 500 companies based on word-of-mouth reputation for excellence; attained $23M in sales based on implementation of competitive pricing.

  • Secure high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
  • Recommend lithium products to customers and highlight benefits, resulting in obtaining 3 long term million-dollar contracts
  • Improve account management consisting of a portfolio of 100 customers, including 2 distributors, by predicting potential competitive threats and outlining proactive solutions (applicable?)
  • Collaborate with operations and planning team to ensure customer orders are prioritized accordingly and quality issues are addressed and resolved promptly
  • Build and strengthen long-lasting client relationships based on accurate price quotes and customer-centric terms
Sales Manager, 09/2020 - 06/2021
Palmetto Infusion , , Port Arthur, TX

Played an instrumental role in expanding market share by selling over 1M pounds of Glycol monthly for a leading chemical manufacturer. Exceeded sales goals and implemented marketing initiatives to help drive overall revenue; boosted sales by 22% totaling $1M+ of revenue within the first 5 months of joining the team.

  • Fostered a robust, sustainable network of 20+ customers and distributors by leveraging strong listening, presentation and closing skills to optimize sales results despite previously dominant competitor advantage
  • Identified and developed areas for growth and established relationships with key leaders to improve engagement and sales growth
  • Negotiated and fully executed contracts which secured additional feed for KMTEX, resulting in an uptick of profits through increased production of Glycols
  • Actively monitored key performance metrics of sales team, identified challenges, and created new solutions applying proven problem-solving techniques (applicable?)
  • Increased efficiency throughout the organization by providing recommendations to senior management resulting in the alignment of the marketing, sales, production and administrative departments
Account Manager, 07/2019 - 08/2020
Hyatt Hotels Corp. , ,

Captured up to 65% of terminal’s total business from large Fortune 100 companies; manage 15+ accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.

Exceeded sales goals and implemented marketing initiatives to help drive overall revenue.

  • Cultivate lucrative relationships through effective communication and exemplary interpersonal skills with both new and existing customers, resulting in bringing new business totaling over $500K within the first 5 months of employment
  • Leverage account analysis skills to identify savings of $50K in revenue by reviewing aged invoices and missed applicable fees
  • Identify key entry points to enhance market penetration and effectively analyzed data to optimize customer satisfaction and increase profitability by 8%
  • Provide leadership on audits and perform reviews on financial and account details to ensure compliance with company policies and successful pass rate on internal and external audits
  • Selected to serve on the recruiting board to represent the company during College Day to attract new talent
Account Manager, 06/2015 - 06/2019
The Dow Chemical Company , , Houston, TX

Managed the operation and performance of multiple high net-worth accounts ($500M) within the consumer electronics market; promoted to Account Manager position following superior performance as a Maintenance Engineer for mastering complex concepts and the successful completion of an engineering internship.

  • Aided in exceeding sales goals and market competitions through effective negotiation of material pricing, meeting standard quality requirements and optimizing the servicing of existing customer accounts
  • Completed Dow's internal Commercial Development Program structured on improving selling, negotiation and presentation skills thus leading to establishing strong client relationships to provide high value-adding services, resulting in an increase market share
  • Facilitated communication between the technical team, customers, and department heads by coordinating interdepartmental functioning and attending Global Segment Meetings
  • Capitalized on emerging trends in customer preferences in Asia and consumer electronic marketplaces when developing and implementing targeted solutions
  • Collaborated with global marketers, distribution managers, and technical service leaders to increase our network by 20%
Maintenance Engineer, 06/2015 - 05/2018
Company Name , ,
  • Managed a $2.1MM project to proactively replace and update specification sheets for all obsolete relief valves in Acrylates
  • Initiated a $250M fireproofing capitol project in order to ensure equipment process containment in the case of a hazardous event
  • Drafted detailed equipment repair scopes for the Mechanical shop and contractors as needed; included managing the MOC (Management of Change) work process for all changes
  • Facilitated the daily GMISS (Global Mechanical Integrity Safety Standard) turnaround meetings in order to track progress of inspections, repairs, and non-conformance related actions
  • Compiled repair work notification data from SAP for monthly, unit-wide, rework reports in order to raise awareness of these repairs, and to prevent repeated failures
Improvement Engineering Intern, 05/2014 - 08/2014
Company Name , ,
  • Created $7MM in production opportunity for acrylic acid by leading an expense project to install a steam bypass line for the molten salt system
  • Generated and reported data to illustrate project progress and net value to the business while researching and suggesting additional resources to implement improvements 
  • Served as a manufacturing representative on a $2.9MM capital project to install pump deadhead protection for the acrylates area
  • Collaborated with operators to preform field assessments of current equipment condition vs. Dow safety compliance standards and suggested a path forward to close the gaps
Education
Bachelor of Science: Mechanical Engineering, Expected in
-
Michigan State University - East Lansing, MI
GPA:
Status -

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Resume Overview

School Attended

  • Michigan State University

Job Titles Held:

  • Account Manager
  • Sales Manager
  • Account Manager
  • Account Manager
  • Maintenance Engineer
  • Improvement Engineering Intern

Degrees

  • Bachelor of Science

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