Impact multi faceted sales professional
with the ability to leverage sales and marketing expertise to develop and
execute business strategies that drive business results. Driven Account Manager successful at building a loyal customer base to achieve both short and long-term organization sales goals. Experienced
in medical device/services sales with demonstrated performance in account
growth and management, clinical staff training, customer service and needs
track record of personal leadership and entrepreneurial skills.
Strong interpersonal skills
Strategic account development
Proven sales track record
Exceptional customer service skills
01/2015 to Current
Account ManagerAscent Medical, INC － Columbus, GA
Responsible for achieving or exceeding sales and service goals within an assigned, non-exclusive territory through the effective selling and promoting of solutions and services to potential new physician customers within the framework of organizational policies and directives Developing and implementing a sales plan for new customers, accessing new customer's needs and characteristics, and presenting appropriate solutions and services Manage and grow territory.
Assist surgeons and hospital staff with technical issues.
Manage several million dollars of consignment inventory.
Help hospitals with necessary billing information and education Establish and cultivate business relationships with general surgeons, orthopedic surgeons, dermatologists, plastic surgeons, podiatrists, internists, hospitals and sports injury clinics Analyzing and assessing customer and territory sales trends and planning sales activity based on territory needs to ensure that employee's territory attains or exceeds assigned monthly, quarterly, and/or annual sales goals Maintaining regular contact with customers to strengthen relationships, ensuring satisfaction with solutions and services offered, and implementing and monitoring creative marketing activities aimed at expanding/growing core business Identifying and maintaining regular contact with prospective customers and developing and implementing creative strategies aimed at converting prospective customers from competition to a new customer Developing and maintaining relationships with key influential thought leaders and utilizing these relationships to expand market share Developing and maintaining accurate customer files and records in order to have complete up-to-date customer information Reporting to management about any service/product issues, loss or potential loss of key customers, or competitive sales strategies that negatively or positively affect local sales Studying and staying informed on products, technologies, clinical studies, competitive activity, and other general information to customers and applying this knowledge for strategies and tactics to develop commercial activity Maintaining comprehensive knowledge of all policies and procedures and demonstrating the ability to effectively implement such policies and procedures at the territory level Establishing and maintaining a travel schedule that will allow consistent contact with existing and potential customers Managing the assigned geographical territory within an allocated expense budget.
Completing all administrative paperwork in a timely manner; and participating in trade shows and meetings, as appropriate.
05/2011 to 01/2015
Professional Account ManagerCARESOUTH － Columbus, GA
Responsible for developing and managing relationships with a network of 150 physicians and specialty doctors to gain access and generate new sales opportunities.
Developed and implemented sales strategies that produced 84% increase in sales and 34% increase in market share in three years in my District.
Turned around chronically underproducing physician relationships resulting in new referral opportunities.
Implemented various sales activities to achieve sales objectives and expand customer base.
09/2008 to 05/2011
Medical Marketing SpecialistCONVALESCENT CARE, INC － Columbus, GA
Responsible for managing territory consisting of all Internal Medicine, Primary Care, Neurological, Cardiovascular physician's etc.
in the Columbus, GA and Phenix City, AL area (approximately 250+ physicians).
Educate and sell physicians/staff on the value of partnering with Convalescent Care for products and services Created “In Service”, an educational/networking forum designed to promote Convalescent Care value proposition Built and maintained relationships through superior customer service resulting in 96% customer retention Acted as liaison between major healthcare facilities and healthcare providers to secure product orders Directly Responsible for growing gross revenue 40% over 3 years for a 15 million dollar business.
BS: HumanitiesColumbus State University － Columbus, GAHumanities
High Impact multi faceted sales professional with the ability to leverage sales and marketing expertise to develop and execute business strategies that drive business results. Experienced in medical device/services sales with demonstrated performance in account growth and management, clinical staff training, customer service and needs analysis. Proven track record of personal leadership and entrepreneurial skills.
* Sales* Customer Relations* Marketing/Advertising* Time/Project Management* Coordinating Scheduling/Followup* Team Building* Planning* Communicating