LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
      Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Account Manager
Please provide a type of job or location to search!
SEARCH

Account Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
AT
ACCOUNT MANAGER
Summary

Take-charge young professional, delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience regarding Account Management gives direct experience in Fleet Management, Accounting, Reporting, CRM, vendor negotiations, procurement and contract management. Recognized for exemplary customer service and team collaboration. Passionate about contributing to the culture within an organization, and being involved within organizational clubs and industry workshops/conferences.

Skills
  • Fleet Management
  • Transportation/Safety/Maintenance Knowledge
  • Customer Service
  • Advertising
  • Account Management
  • Marketing Strategy
  • Office Management
  • Fleet Management
  • Reporting
  • Product Sales
  • Customer Satisfaction
  • Business Strategy
  • Operations Management
  • Customer Relationship Management (CRM)
  • Data Analysis
  • MS Office
  • AS400
  • System Training & Employee Development
Experience
Account Manager / Company Name - City, State06/2018 - Current
  • Providing my Client Portfolio (10-20 Accounts) with a proactive consultative approach to managing their fleet performance, along with making recommendations for cost containment and fleet selection.
  • Analyze reporting to Clients, based on the clients requirements, and the specific program the client was signed up under.
  • Oversee communication to drivers to drive cost containment using the company model.
  • Support Client Success (B2B Sales) by meeting service goals, costs, cost reduction, opportunities, daily maintenance, including client requirements opportunities, and overall relationship management.
  • Insure data integrity for all billing and reports provided to clients.
  • Support new client activation for all clients assigned to my personal portfolio.
  • Being proficient in our internal systems (16) and educating all Client employees in our flagship system/platform.
  • Aided clients during executive decision-making process by generating daily reports to recommend corrective actions for their current fleet.
  • Sustained safety protocols, ensuring proper and cost-effective usage of equipment and materials.
  • Applied statistical methods to solving problems regarding clients' Fleet.
  • Presented data by computer readouts, graphs, charts, tables and written reports.
  • Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
  • Organized and maintained documents, files and records.
Rental & Leasing Consultant / Company Name - City, State10/2016 - 06/2018
  • Managed day-to-day operations of the AVIS Dunwoody location, under supervision by the agency owner.
  • Created and managed rates and contracts for short length leases (mini-leases), for over 20 Fortune 500 businesses prevalent with traveling in the Greater Atlanta Area.
  • Resolved customer complaints and fostered customer retention and loyalty.
  • Responded effectively to customer questions and inquiries and provided information regarding products.
  • Reviewed daily sales transactions and analyzed for errors.
  • Delivered top quality customer service in professional manner while managing multiple tasks.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Met with location team to communicate realistic monthly sales goals.
  • Automated office operations, managed client correspondence and tracked records.
  • Created daily schedules for our team, to keep every shift well-staffed during holidays and busy periods.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Cross-trained in every store role to maximize operational knowledge.
Marketing Assistant/TeamLeader / Company Name - City, State05/2012 - 12/2014
  • Estimated costs of campaigns and advertising.
  • Sent promotions through traditional mail and email.
  • Supervised promotion and marketing teams.
  • Monitored the effectiveness of promotions and advertising campaigns.
  • Negotiated contracts and fees with media professionals to secure pricing.
  • Managed campaign development, creative designs and ad tracking.
  • Devised updates to company online presence, including main business website.
  • Oversaw production of advertising copy, including preparing scripts, reviewing proofs and editing layouts.
  • Drafted and edited interesting press releases for each event, contest or promotion.
  • Handled customer satisfaction issues by acting as liaison between accountholders and representatives.
  • Spearheaded creation of blogs and social media content.
  • Tracked website analytics and reported findings to clients.
  • Prepared detailed marketing forecasts on daily, weekly and quarterly basis.
Education and Training
Georgia State University - City, StateSome College (No Degree): Music Management
Activities and Honors
  • LeasePlan Culture Club Member
  • LeasePlan Fleet Advisory Board Member
Certifications
  • Content Marketing: Social Media
  • Excel Business Intelligence Part 1: Power Query
  • Google Analytics: Essential Training
  • Consulting Foundations: Client Management and Relationships
  • Salesforce Tips
  • Salesforce Dashboards
  • Outlook 2016: Time Management with Calendar and Tasks
  • Phone-Based Customer Service
  • Become A Leader
  • Leading a Change
  • Executive Decision Making
  • Body Language for Leaders
  • Delegating Tasks
  • Key Account Management
  • Leading and Working in Teams
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Georgia State University

Job Titles Held:

  • Account Manager
  • Rental & Leasing Consultant
  • Marketing Assistant/Team Leader

Degrees

  • Georgia State University - City, State Some College (No Degree) : Music Management

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Account-Manager-resume-sample

Account Manager

Olivehurst, California

Account-Manager-resume-sample

Account Manager

Jupiter, Florida

Account-Manager-resume-sample

Account Manager

Pittsburgh, Pennsylvania

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.