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Account Manager Resume Example

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ACCOUNT MANAGER
Career Focus
Strategic and results-driven Sales Manager with extensive experience capturing new sales, penetrating emerging markets, and strengthening customer relationships to drive revenue targets. Proven track record of successfully expanding company visibility across regional territories through networking and delivery of top-flight customer engagement. Skilled leader able to leverage substantial sales and account-management expertise to design focused approaches to service management for deployment by internal sales teams. Seven-year management career highlighted by rapid advancement through a series of increasingly responsible leadership positions. Areas of Expertise Strategic Planning - Change Management - Service Development - Sales Engineering - Operations Management Key Account Management - Team-Building, Training & Mentorship - Competitive Analysis - Strategic Partnerships Sales Forecasting - Business Planning - Customer Relations - Regulatory Compliance - Marketing - Automotive Sales
Professional Experience
Account Manager
December 2014 to CurrentGlazers Distributors － Lafayette, LA

Responsible for selling wine and spirits to existing grocery chains, restaurants, bars, and convenience stores.

Develop and maintain relationships with store managers

Meet or exceed monthly sales goals by using point of sale materials to increase sales.



Business Manager
June 2014 to November 2014Honda of Lafayette － Lafayette, LA

Responsible for all daily finance and backend sales.

Computed, recorded, proofread data, records, and reports.

Implemented processes to meet compliance standards.

Increased overall backend sales revenue by 600% in 6 months.

ACCOUNT MANAGER- LOUISIANA/MISSISSIPPI/ALABAMA
September 2013 to May 2014DEALER TIRE, LLC － Lafayette, LA

Responsible for service lane sales and marketing for Infiniti/Nissan dealerships in Louisiana, Mississippi, and Alabama. Build relationships with dealership executives as well as parts and service managers to allow processes to be implemented to drive maintenance care product sales and streamline inventory.

ACCOUNT MANAGER
February 2013 to September 2013LogoJET － Lafayette, LA

Sold light industrial printers to business owners. Developed and maintained a customer base through calling on existing leads, cold calling, and attending trade shows. Generated over $512,000 is gross printer sales in 6 months.

Assistant Branch Manager, Management Assistant, Management Trainee
January 2008 to January 2013Enterprise Rent A Car － Lafayette Metairie New Orleans, LADirect team of Account Executives and Drivers in generating high-volume sales and customer loyalty across local markets in Lafayette and Metairie. Develop sales team needed to maintain key relationships with customer base while engineering expansion efforts across multiple referral sources to increase overall business volume. Interface with customers to assess personal needs and leverage industry expertise to identify upsell opportunities. Manage daily operations, including comprehensive finance functions, inventory management, and cost control. Lead recruitment, onboarding, and development of new employees to ensure optimal delivery of all services. Successfully transitioned underperforming Lafayette location into sustainable entity, driving overall profits $148K within first year of engagement. Increased underperforming Metairie location profits by $173,000 2012 FYTD compared to 2011 FYTD. Oversaw all finance activities related to sales of new vehicles and out-of-service rental fleet. Led extensive negotiations of new finance rates with banking institutions and customer base to ensure competitive options. Assessed trade-in vehicles and managed all regulatory-compliance functions related to transactions. Achieved top sales ranking across Southern Louisiana market for all three years of engagement. Increased backend sales revenue 11% within three years by maximizing opportunities to sell portfolio of aftermarket products, including extended warranties, tire protection, GAP insurance, and Lo-Jack. Led sales of out-of-service rental fleet to customer base generated from multiple referral sources, including credit-union members, rental-branch referral customers, and re-engaged customer base. Maintained and strengthened relationships with all customers to increase customer loyalty, successfully mitigating and resolving all customer inquiries and escalations. Supported management of finance activities, executing all document processing and ensuring compliance with all regulatory standards. Recognized as No. 2 Account Executive in sales volume across Southern Louisiana market for two consecutive years, before achieving top ranking during final two years of engagement.
SALES CONSULTANT-LOUISIANA/MISSISSIPPI
January 1997 to August 1997BRINK'S HOME SECURITY － St. Rose, LANow operating as part of ADT Security Services, providing portfolio of home-security products and services across 150 countries. Engaged in outside sales activities, interfacing with local client base to drive sales of home-security systems across residential and commercial properties. Orchestrated roster of corporate-generated leads and personal sales-engineering efforts to expand client base. Interfaced with clients to schedule on-site meetings, assess areas of vulnerability, and design customized service offering aligned with client budget and system objectives. Analyzed competitive marketplace to ensure delivery of optimal client engagement and pricing structure.
Education
BACHELOR OF SCIENCE : BUSINESS ADMINISTRATION, 1996UNIVERSITY OF NEW ORLEANS － New Orleans, LA, US

BACHELOR OF SCIENCE: BUSINESS ADMINISTRATION, 1996 UNIVERSITY OF NEW ORLEANS - New Orleans, LA, USA

Skills

Sales, Finance, Increase, Sales Of, Inventory, Sales And, Cost Control, Drivers, Onboarding, Operations, Recruitment, Sales Manager, Sales Team, Account Executive, Credit, Customer Inquiries, In Sales, Led Sales, Sales Volume, Aftermarket, Sales Revenue, To Sales, Top Sales, Account Manager, And Marketing, Maintenance, Marketing, Product Sales, Leads, Cold Calling, Printers, Sales In, Adt, Budget, Clients, Outside Sales, Pricing, Sales Activities, Sales Consultant, Security, And Account, Automotive, Business Planning, Change Management, Competitive Analysis, Customer Relations, Deployment, Forecasting, Key Account, Networking, New Sales, Operations Management, Regulatory Compliance, Results-driven Sales, Sales Engineering, Training

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Resume Overview

Companies Worked For:

  • Glazers Distributors
  • Honda of Lafayette
  • DEALER TIRE, LLC
  • LogoJET
  • Enterprise Rent A Car
  • BRINK'S HOME SECURITY

School Attended

  • UNIVERSITY OF NEW ORLEANS

Job Titles Held:

  • Account Manager
  • Business Manager
  • ACCOUNT MANAGER- LOUISIANA/MISSISSIPPI/ALABAMA
  • ACCOUNT MANAGER
  • Assistant Branch Manager, Management Assistant, Management Trainee
  • SALES CONSULTANT-LOUISIANA/MISSISSIPPI

Degrees

  • BACHELOR OF SCIENCE : BUSINESS ADMINISTRATION , 1996

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