account manager resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Creative and engaging Account Manager bringing 5 years of dynamic and diverse management experience. Recognized for essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques and concept solutions. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success.

  • Microsoft Office Programs including excel, power point, word, and outlook. (8+ years)
  • Internal Auditor dealing with chemicals, inventory, and procedures. (3 years)
  • Leadership
  • Performance Evaluations
  • Customer Service
  • Verbal and Written Communication
  • Relationship Building
  • Problem-Solving
  • Account Management
  • Business Development
  • Customer Training
  • Excellent Communication Skills
  • Project Management
  • Staff Development/Training
  • Teamwork and Collaboration
  • Acquiring New Customers
  • Training Program Development
  • Decision Making
  • On-the-Job Training
  • Detail-Oriented
  • Schedule Coordination
01/2019 to Current
Account Manager American Airlines Orlando, FL,
  • Ensured timely delivery and schedule attainment for stakeholders equipment
  • Safety and quality manager for all equipment manufactured
  • Maintain great relationships with dealership departments for detail chemicals and supplies
  • Communicated and trained dealerships on proper chemical usage
  • Cold called on dealerships to sell them supplies and chemicals.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Met, engaged and pursued customers through networking, referrals and marketing.
  • Developed strategic growth plans for new and existing customers.
  • Provided clear business insight and market knowledge to drive solutions to meet customers' business objectives.
01/2018 to 01/2019
Parts Manager Harris County Tomball, TX,
  • Inventory control of main office and off-site technicians
  • Issued purchase orders for all materials and supplies
  • Maintained training for parts department at fork lift dealership.
  • Established individual parts inventory levels to balance stock for maximum inventory turns.
  • Received, examined and reshelved returned parts.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
  • Reduced expense spending, securing low-cost inventory for customers to drive client retention.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Controlled daily parts program activities to improve sales and inventory management.
09/2017 to 01/2018
Wireless Sales Consultant At & T Granbury, TX,
  • Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
  • Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
  • Researched and analyzed monetary figures involved in monthly subscription plans and explained commitments and charges to interested guests.
  • Welcomed guests and asked open-ended questions to best determine which products would meet needs.
  • Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
  • Executed all daily retail operations to ensure smooth service and functionality
  • Multi-tasked in a fast paced environment and effectively communicate with my team and clients
  • Charged with opening and closing of store, controlled inventory of all products on-site
  • Initiate new customer contracts and renew existing contracts
  • Handled money and took accounting inventory.
02/2010 to 07/2017
Vehicle Maintenance Technician Transdevna El Cajon, CA,
  • In charge of managing the MCCS vehicle fleet to include Government Owned Vehicles (GOV) and General Services Administration (GSA)
  • Update the records database, scheduled maintenance and repair appointments, and conducted vehicle safety inspections
  • Perform vehicle emission tests
  • Trained base personnel on vehicle safety, vehicle operations, and multiple aspects of vehicle functionality
  • Created and maintained training program for parts research and processes
  • Held a government issued secret security clearance for 7 years and still able to acquire one.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Kept detailed records of repairs, labor involved and parts used.
  • Conducted routine servicing on fuel, electrical and cooling systems.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Trained newly hired employees by explaining company procedures, job duties and performance expectations.
  • Adhered to safety protocols to minimize equipment damage and avoid injuries.
Education and Training
Expected in 05/2007 to to
High School Diploma:
Oskaloosa High School - Oskaloosa, IA

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Resume Overview

School Attended

  • Oskaloosa High School

Job Titles Held:

  • Account Manager
  • Parts Manager
  • Wireless Sales Consultant
  • Vehicle Maintenance Technician


  • High School Diploma

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