account manager resume example with 9+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

  • Microsoft Apps Specialist
  • Schedule Coordination
  • Incident Response
  • Client Acquisition
  • New Business Development
  • Relationship Building
  • Project Management
  • Effective Customer Communication
  • Key Account Relationship
  • Messaging and Speechwriting
  • Opera Operating System
  • Hotel Booking
  • Professional Phone Skills
Education and Training
Salve Regina University Newport, RI Expected in 05/2022 Bachelor of Science : Economics - GPA :
  • Omicron Delta Epsilon National Economics Honor Society
Salve Regina University Newport, RI Expected in 05/2022 Bachelor of Arts : Philosophy - GPA :
  • Phi Sigma Tau National Philosophy Honor Society
  • Certified Microsoft Apps Specialist - Outlook, Excel, Powerpoint, Word - 2022
Black Hills Corporation - Account Manager
Lowell, AR, 03/2023 - 06/2023
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Pitched to new clients by leveraging client base and targeting strategic partnerships.
  • Collaborated directly with marketing team to refocus client outreach, increasing qualified inbound account leads.
  • Identified products and services that would be best fit for customer projects.
  • Updated and organized records of customer accounts, contact information and transactions.
  • Consulted customers both in-person and on phone, providing exceptional assistance and service and promoting lasting business relationships.
  • Participated in trade shows to meet manufacturers and better understand products and service offerings.
  • Hosted customer meetings to discuss specifications and budgets to reach specific objectives.
Gpm Investments - Sales Team Leader
Altavista, VA, 10/2022 - 04/2023
  • Qualified over 250 families to participate in No-Cost solar initiative
  • Recruited and trained new sales professionals to quickly build up high-performing team assets.
  • Trained and developed new team members to improve product knowledge and selling abilities.
  • Engaged customers and trained sales associates using strong knowledge of products and promotions.
Hilton Grand Vacations - Reservations Agent
Miami Beach, FL, 09/2022 - 02/2023
  • Assisted customers via phone by providing confirmations, answering questions and offering general information.
  • Kept paper and digital records of bookings, reservations and client needs.
  • Worked with Opera hotel booking operating system
City Of Covington, Kentucky - Valet Driver & Guest Service Concierge
Covington, KY, 05/2021 - 09/2022
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
Premise Health - Grant Writing Intern
Eagan, MN, 01/2022 - 05/2022
  • Researched grant opportunities based on funding amount needed, location and organization project.
  • Completed grant applications with supporting documentation to secure funding proposals, grant application narratives and budgets to finalize with development prior to submittal.
  • Coordinated timelines and deadlines to manage proposal elements.
  • Developed and wrote grant proposals for non-profits, matching needs with available funds.
  • Submitted proposals to three large nonprofits and secured funds for an engineering project to rebuild the Newport Cliff Walk
County Of Douglas - Carpenters Assistant / Business Intern
Lone Tree, CO, 05/2014 - 08/2021
  • Cut materials on job site to prepare for installation.
  • Helped with movement of materials and equipment to different job sites.
  • Installed drywall, ceilings and trim and fabricated replacement trim and moldings.
  • Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
  • Obtained strong understanding of residential and commercial building codes.
  • Completed hands-on training with skilled carpenters, resulting in woodwork proficiency with equipment.
  • Followed OSHA and corporate safety regulation
  • Maintained clean and organized workplace to optimize performance, efficiency and safety.
  • Studied blueprints or building plans to prepare layout and materials required.
  • Coordinated with subcontractors to work specialty areas, heating or electrical wiring work.
  • Maintained records and documented actions for progress reports.
  • Worked closely with the principal and master carpenter every day to learn about business operation processes beyond physical labor.
  • Assembled products using hand and power tools safely and effectively.
Accor Hotels - Economic Development Intern
Miramar Beach, FL, 09/2020 - 05/2021
  • Researched and acquired data to assess economic indicators, analyze KPIs and monitor trends.
  • Generated written reports on research findings for publication in professional journals.
  • Determined the economic impact of several cities' Naval Surface Warfare Centers, utilizing the bureau of Economics RIMS II Multipliers
  • Collaborated with commanders of each base to gather data then presented reports to the Rear Admiral of the Navy and his team
Salve Regina University - Fitness Center Supervisor
City, STATE, 09/2018 - 05/2021
  • Answered questions regarding fitness equipment and ensured safe use of the facility by members
  • Sterilized equipment and facility throughout the day
  • Regularly returned equipment to correct racking area and ensured proper organization of the facility before open and close
Carmel Sports Club - Event Coordinator
City, STATE, 12/2017 - 01/2020
  • Coordinated vendors, timelines and budgets for events.
  • Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
  • Oversaw event logistics, venue scheduling and accommodations.
  • Organized event facility, food and beverage selections and audio-visual arrangements.
St. James The Apostle Church - Front Office Manager
City, STATE, 12/2014 - 08/2018
  • Answered phones to respond to parishioner inquiries and transferred calls to appropriate staff members.
  • Provided excellent support via phone and in person to schedule parishioners events
  • Created and optimized employee schedules for shift coverage.
  • Acted as a main point of contact for parish vendors taking deliveries and stocking office supplies

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Resume Overview

School Attended

  • Salve Regina University
  • Salve Regina University

Job Titles Held:

  • Account Manager
  • Sales Team Leader
  • Reservations Agent
  • Valet Driver & Guest Service Concierge
  • Grant Writing Intern
  • Carpenters Assistant / Business Intern
  • Economic Development Intern
  • Fitness Center Supervisor
  • Event Coordinator
  • Front Office Manager


  • Bachelor of Science
  • Bachelor of Arts

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