Account Manager Resume Example
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ACCOUNT MANAGER
Summary
Skills
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Experience
Workable | Boston , MAAccount Manager05/2013 - 04/2020
- Managed payroll for employees.
- Calculated and applied wage garnishments.
- Produced and filed payroll reports every 2 weeks.
- Administered payroll for over 10 employees using Quickbooks.
- Prepared manual checks and initiated direct deposits for 10 employees.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Tracked and applied tax liens, child support and other types of wage garnishments to paychecks.
- Received, filed and processed paperwork and documents for on-boarding employees.
Parkview Outpatient | City , STATEMedical Assistant, Medical Biller 01/2003 - 05/2016
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
- Organized charts, documents and supplies to maintain team efficiency.
- Assisted with diagnostic testing by collecting and packaging biologicalspecimens for internal and laboratory analyses.
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Reviewed medical records to meet insurance company requirements.
- Oversaw day-to-day operations of billing department, including medical coding, charge entry, and claims.
- Expertly assigned charges and payments for medical procedures.
- Researched and communicated insurance requirements, including patient financial responsibilities and fee-for-service
- Kept facility stocked with necessary supplies, equipment and instruments.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Added modifiers, coded narrative diagnosis and verified diagnoses.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered desk phone and handled phone calls and questions.
- Documented and filed patient data and medical records.
- Reviewed received payments for accuracy and applied to intended patient accounts.
- Filed and submitted insurance claims.
- Effectively coordinated all communications between patients, billing personnel and insurance carriers.
- Collected, posted and managed patient account payments.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Flagged return claims and dealt with insufficient payments.
Sunrise Medical Group | City , STATEMedical Assistant, Medical Biller10/1994 - 10/2002
- Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Organized charts, documents and supplies to maintain team efficiency.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Collected, posted and managed patient account payments.
- Prepared prescription refill requests on behalf of physician to prevent lags.
- Reviewed received payments for accuracy and applied to intended patient accounts.
- Scheduled appointments for patients via phone and in person.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Added modifiers, coded narrative diagnosis and verified diagnoses.
- Expertly assigned charges and payments for medical procedures.
- Educated patients about medications, procedures and physician's instructions.
- Contributed to efficient office operations by triaging patients by severity of medical complaint.
- Checked claims coding for accuracy with ICD-10 standards.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Effectively coordinated all communications between patients, billing personnel and insurance carriers.
- Communicated with patients by phone and via written correspondence.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Submitted claims to insurance companies.
- Filed and submitted insurance claims.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Documented and filed patient data and medical records.
Education and Training
Concord Career | CitySome College (No Degree) in Medical Assisting
Brea-Olinda High School | City, StateGED05/1990
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Resume Overview
School Attended
- Concord Career
- Brea-Olinda High School
Job Titles Held:
- Account Manager
- Medical Assistant, Medical Biller
Degrees
- Some College (No Degree) in Medical Assisting
GED
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