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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Goal-oriented
  • Collections expertise
  • Event planning
  • Payment collecting
  • Coordinating paperwork
  • Account follow-up
  • Medical coding understanding
  • Insurance claims
  • Customer Service
  • Claim review
  • Insurance collections
  • Billing codes
  • Data entry
  • Medical billing
  • Specimens collection and processing
  • Patient scheduling
  • Medical terminology knowledge
  • Maintaining files
  • Payroll software proficiency
  • Tracking wage garnishments
  • Direct deposit processing
  • Invoice Generation
  • Acccounts Receivable
  • Account Reconciliation
  • Payroll liabilities
  • Bill payment
  • Check processing
  • Vendor account monitoring
  • Petty cash disbursement
  • Accounts payable
  • Invoicing and billing
  • Intuit QuickBooks specialist
Experience
05/2013 to 04/2020
Account Manager Workable Boston, MA,
  • Managed payroll for employees.
  • Calculated and applied wage garnishments.
  • Produced and filed payroll reports every 2 weeks.
  • Administered payroll for over 10 employees using Quickbooks.
  • Prepared manual checks and initiated direct deposits for 10 employees.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Tracked and applied tax liens, child support and other types of wage garnishments to paychecks.
  • Received, filed and processed paperwork and documents for on-boarding employees.
01/2003 to 05/2016
Medical Assistant, Medical Biller Parkview Outpatient City, STATE,
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Reviewed medical records to meet insurance company requirements.
  • Oversaw day-to-day operations of billing department, including medical coding, charge entry, and claims.
  • Expertly assigned charges and payments for medical procedures.
  • Researched and communicated insurance requirements, including patient financial responsibilities and fee-for-service
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Added modifiers, coded narrative diagnosis and verified diagnoses.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Answered desk phone and handled phone calls and questions.
  • Documented and filed patient data and medical records.
  • Reviewed received payments for accuracy and applied to intended patient accounts.
  • Filed and submitted insurance claims.
  • Effectively coordinated all communications between patients, billing personnel and insurance carriers.
  • Collected, posted and managed patient account payments.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Flagged return claims and dealt with insufficient payments.
10/1994 to 10/2002
Medical Assistant, Medical Biller Sunrise Medical Group City, STATE,
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Collected, posted and managed patient account payments.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Reviewed received payments for accuracy and applied to intended patient accounts.
  • Scheduled appointments for patients via phone and in person.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Added modifiers, coded narrative diagnosis and verified diagnoses.
  • Expertly assigned charges and payments for medical procedures.
  • Educated patients about medications, procedures and physician's instructions.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Effectively coordinated all communications between patients, billing personnel and insurance carriers.
  • Communicated with patients by phone and via written correspondence.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Submitted claims to insurance companies.
  • Filed and submitted insurance claims.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Documented and filed patient data and medical records.
Education and Training
Expected in
: Medical Assisting
Concord Career - Anaheim, CA,
GPA:
Expected in 05/1990
GED:
Brea-Olinda High School - Brea, CA
GPA:

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Resume Overview

School Attended

  • Concord Career
  • Brea-Olinda High School

Job Titles Held:

  • Account Manager
  • Medical Assistant, Medical Biller
  • Medical Assistant, Medical Biller

Degrees

  • Some College (No Degree)
  • GED

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