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Account Manager Resume Example

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ACCOUNT MANAGER
Summary
Skills
  • Goal-oriented
  • Collections expertise
  • Event planning
  • Payment collecting
  • Coordinating paperwork
  • Account follow-up
  • Medical coding understanding
  • Insurance claims
  • Customer Service
  • Claim review
  • Insurance collections
  • Billing codes
  • Data entry
  • Medical billing
  • Specimens collection and processing
  • Patient scheduling
  • Medical terminology knowledge
  • Maintaining files
  • Payroll software proficiency
  • Tracking wage garnishments
  • Direct deposit processing
  • Invoice Generation
  • Acccounts Receivable
  • Account Reconciliation
  • Payroll liabilities
  • Bill payment
  • Check processing
  • Vendor account monitoring
  • Petty cash disbursement
  • Accounts payable
  • Invoicing and billing
  • Intuit QuickBooks specialist
Experience
Company Name | City, StateAccount Manager05/2013 - 04/2020
  • Managed payroll for employees.
  • Calculated and applied wage garnishments.
  • Produced and filed payroll reports every 2 weeks.
  • Administered payroll for over 10 employees using Quickbooks.
  • Prepared manual checks and initiated direct deposits for 10 employees.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Tracked and applied tax liens, child support and other types of wage garnishments to paychecks.
  • Received, filed and processed paperwork and documents for on-boarding employees.
Company Name | City, StateMedical Assistant, Medical Biller 01/2003 - 05/2016
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Reviewed medical records to meet insurance company requirements.
  • Oversaw day-to-day operations of billing department, including medical coding, charge entry, and claims.
  • Expertly assigned charges and payments for medical procedures.
  • Researched and communicated insurance requirements, including patient financial responsibilities and fee-for-service
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
  • Added modifiers, coded narrative diagnosis and verified diagnoses.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Answered desk phone and handled phone calls and questions.
  • Documented and filed patient data and medical records.
  • Reviewed received paymentsfor accuracy and applied to intended patient accounts.
  • Filed and submitted insurance claims.
  • Effectively coordinated all communications between patients, billing personnel and insurance carriers.
  • Collected, posted and managed patient account payments.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Flagged return claims and dealt with insufficient payments.
Company Name | City, StateMedical Assistant, Medical Biller10/1994 - 10/2002
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Collected, posted and managed patient account payments.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Reviewed received payments for accuracy and applied to intended patient accounts.
  • Scheduled appointments for patients via phone and in person.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Added modifiers, coded narrative diagnosis and verified diagnoses.
  • Expertly assigned charges and payments for medical procedures.
  • Educated patients about medications, procedures and physician's instructions.
  • Contributed to efficient office operations by triaging patients by severity of medical complaint.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Effectively coordinated all communications between patients, billing personnel and insurance carriers.
  • Communicated with patients by phone and via written correspondence.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Submitted claims to insurance companies.
  • Filed and submitted insurance claims.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Documented and filed patient data and medical records.
Education and Training
Concord Career | CitySome College (No Degree) in Medical Assisting
Brea-Olinda High School | City, StateGED05/1990
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Resume Overview

School Attended

  • Concord Career
  • Brea-Olinda High School

Job Titles Held:

  • Account Manager
  • Medical Assistant, Medical Biller

Degrees

  • Some College (No Degree) in Medical Assisting
    GED

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