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Account Manager resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Self-starting Account Manager with 15 years of experience in the Photo Production industry. Dedicated to detailed, accurate and quality work.

Skills
  • Strong Organizational skills and attention to detail
  • Effective communication and interpersonal skills with business partners at all levels
  • High level of financial acumen and accountability
  • Driven to build, streamline and constantly seek to improve processes
Education
MTI Business College of Sacramento Sacramento, CA, Expected in 08/1998 Associate of Science : Micro Computer Operations - GPA :
Work History
American Airlines - Account Manager
Sacramento, CA, 02/2020 - Current

Manage the production of all lay-down and on figure product photography shoots for Gap and Gap Factory, including:


- Oversee sample management
- Create and manage seasonal production calendar, including key milestones and weekly shoot schedule
- Book talent while adhering to time and budget constraints
- Oversee Style Out and merchandise preparation; secure necessary props
- Build final shot list and supervise photo shoots (as needed), proactively identify and solve issues that arise on set (samples, shot list, technical)
- Partner with Senior DA to deliver final assets

*Understand seasonal brand creative direction and insure execution on set
*Manage On Figure castings and present talent recommendation that align with brand and creative direction
*Source new talent seasonally; negotiate fees and usage agreements
*Initiate and drive efficiencies in the production workflow through solution-oriented thinking
*Build own and track all post-production re-work requests
*Track all photography metrics (production through post) and analyze data to draw basic conclusions
*Communicate production status and asset delivery to all relevant stakeholders through all stages of production
*Document workflow and share with relevant business
*Act quickly, independently and efficiently manage time to achieve results across multiple projects simultaneously
*Advocate for tool enhancement to increase production efficiencies
*Support Marketing photography and other projects as requested
*Manage Associate and Assistant Account Manager's

Cvs Health - Associate Account Manager
Westland, MI, 01/2013 - 02/2022

Responsible for sample management pipeline for Gap product shoots


- oversee sample management through production workflow for online photo studio shoots
- provide detailed and multi-layered sample status reports, both weekly and upon request
- oversee style out and merchandise preparation, secure necessary props
- partner with Senior DA to deliver final assets


*Supervise Sample Coordinator
- set clear, measurable objectives and own development for direct report
- leverage learnings, tools, and efficiencies across brands


*Manage all on-set production as needed. This includes organizing flow of shoot, ensuring accuracy with samples/data, and communicating shot specifics
- build, own, and track all post-production re-work requests
- anticipate and resolve issues, including last-minute priorities, on-set talent by utilizing appropriate resources
- track and oversee Air Table requests from merchant teams


*Responsible for assigning daily photography needs, creating shot lists, and conducting kick-off meetings as required

*Build and maintain strong partnerships with both internal Studio and brand partners
- Communicate and maintain seasonal product page strategy guidelines
- Engage with brand partners to ensure data contained within workflow tool has integrity
- Manage relationships with Photographers, Sr. Digital Artist, Photo Producers, Online Merchants and Brand Partners


*Communicate production status and asset delivery to all relevant stakeholders through all stages of production
*Spearhead testing efforts end to end for all new business initiatives
*Forecast seasonal photo shoot volume; provide key information to Account Manager for the purpose of seasonal planning and scheduling
*Accountable to track weekly photography metrics (production through post), Demand Forecast and Photography Log
*Fulfill reshoot requests and keep status updates current
*Identify and implement process improvements
*Support matter expert for internal Workflow tools

Ariens - Assistant Account Manager
Chicago, IL, 08/2007 - 12/2013

Responsible for:
* Obtain, organize and manage samples for online photo studio shoots
* Check-in seasonal merchandise to the FileMaker Pro database when received at the Photo Studio
* Confirm sample accuracy and resolve issues for incorrect samples
* Track outstanding samples for concurrent projects:
- work with brand partners to secure them
- publish sample exception report and update eta’s to the team for planning

*Prepare merchandise for on-figure and laydown photo shoots:
- validate shot requests for each sample
- create and validate shot list
- curate shot rack
- source styling pieces

*Attend weekly pre-production planning meeting with relevant and accurate information (sample counts, priorities for all divisions)


*Act as the primary point of contact during production and through post-production for sample and shot list questions
- Oversee timely sample return
- Manage the “priority” process through the photo production pipeline
- Fulfill Fix Form and Reshoot requests and keep status updates current
- Provide accurate weekly metrics to the Account Management Team
- Support multiple, concurrent photo shoots
- Fulfill limited marketing photography requests
- Build and maintain strong partnerships with both internal Studio and brand partners
- Independently manage stretch projects as assigned

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Resume Overview

School Attended

  • MTI Business College of Sacramento

Job Titles Held:

  • Account Manager
  • Associate Account Manager
  • Assistant Account Manager

Degrees

  • Associate of Science

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