Account Manager resume example

Responsible for sample management pipeline for Gap product shoots

- oversee sample management through production workflow for online photo studio shoots
- provide detailed and multi-layered sample status reports, both weekly and upon request
- oversee style out and merchandise preparation, secure necessary props
- partner with Senior DA to deliver final assets

*Supervise Sample Coordinator
- set clear, measurable objectives and own development for direct report
- leverage learnings, tools, and efficiencies across brands

*Manage all on-set production as needed. This includes organizing flow of shoot, ensuring accuracy with samples/data, and communicating shot specifics
- build, own, and track all post-production re-work requests
- anticipate and resolve issues, including last-minute priorities, on-set talent by utilizing appropriate resources
- track and oversee Air Table requests from merchant teams

*Responsible for assigning daily photography needs, creating shot lists, and conducting kick-off meetings as required

*Build and maintain strong partnerships with both internal Studio and brand partners
- Communicate and maintain seasonal product page strategy guidelines
- Engage with brand partners to ensure data contained within workflow tool has integrity
- Manage relationships with Photographers, Sr. Digital Artist, Photo Producers, Online Merchants and Brand Partners

*Communicate production status and asset delivery to all relevant stakeholders through all stages of production
*Spearhead testing efforts end to end for all new business initiatives
*Forecast seasonal photo shoot volume; provide key information to Account Manager for the purpose of seasonal planning and scheduling
*Accountable to track weekly photography metrics (production through post), Demand Forecast and Photography Log
*Fulfill reshoot requests and keep status updates current
*Identify and implement process improvements
*Support matter expert for internal Workflow tools

Responsible for:
* Obtain, organize and manage samples for online photo studio shoots
* Check-in seasonal merchandise to the FileMaker Pro database when received at the Photo Studio
* Confirm sample accuracy and resolve issues for incorrect samples
* Track outstanding samples for concurrent projects:
- work with brand partners to secure them
- publish sample exception report and update eta’s to the team for planning

*Prepare merchandise for on-figure and laydown photo shoots:
- validate shot requests for each sample
- create and validate shot list
- curate shot rack
- source styling pieces

*Attend weekly pre-production planning meeting with relevant and accurate information (sample counts, priorities for all divisions)

*Act as the primary point of contact during production and through post-production for sample and shot list questions
- Oversee timely sample return
- Manage the “priority” process through the photo production pipeline
- Fulfill Fix Form and Reshoot requests and keep status updates current
- Provide accurate weekly metrics to the Account Management Team
- Support multiple, concurrent photo shoots
- Fulfill limited marketing photography requests
- Build and maintain strong partnerships with both internal Studio and brand partners
- Independently manage stretch projects as assigned