Account Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Passionate detailed professional possessing creative mindset and engaging personality. Offering 5-year background in account management. Experience in developing and delivering client-focused solutions and managing multiple projects simultaneously. Thorough investigation and understanding of client branding and marketing goals to develop unique, engaging experiences for customers. Diligent in building and retaining accounts by providing exceptional support and attentive service. Excellent critical thinking, creative problem-solving and communication skills.

Expected in 12/2014
Bachelor of Arts: Public Relations
Western Michigan University - Kalamazoo, MI
  • Member of Public Relations Organization
  • Minored in Event Management
  • Account and Project Management
  • Vendor Management
  • Strategic Planning
  • Product and Service Sales
  • Budgeting
  • Client Communication
  • Problem-Solver
  • Relationship building and management
  • Smartsheet/Hubb/Bizzabo
  • Digital Workflow Creation
  • National accounts
  • Operations
Work History
10/2017 to Current
Account Manager Walt Disney Co. Tampa, FL,
  • Client-facing role with daily relationship and project management for multi-dimensional accounts
  • Provide insight and recommendations on physical and virtual products and multi-functional designs for longevity of use
  • Defining and facilitating all convention/event tactics for 40+ exhibit structures annually, both live events and virtual events, with budgets ranging from $1,000 to $500,000+ per project
  • Lead and manage all internal departments involved in project planning, creation, and implementation
  • Understand client brand and marketing goals to develop vision and timeline for project within budget provided
  • Sourcing and negotiating all procurement related tasks including: stakeholder and vendor contract negotiations, cost-effective solutions that meet marketing goals, and consistent monitoring of all monetary transactions throughout project life cycle
  • Lead all status meetings with internal and external stakeholders and vendor partners to ensure smooth and accurate communication and execution of all elements involved in physical or virtual booth/event
  • Post-event collection of analytical data to provide client with reports illustrating goals met as set by project creative brief and recommend improvements/enhancements for future events based off booth visits and interaction, target audience engagement, competitor executions, and marketing strategies and tactics
  • Perform investigative and detailed review of all associated project costs prior to providing clean, cohesive invoice to client
  • New client acquisition, including inventory and financial management
  • Digital workflow creation
06/2017 to 10/2017
Sales Account Executive Rand Worldwide In, IN,
  • Outside Sales Executive selling LTL freight shipping services
  • Daily door-to-door cold-calling to set and conduct new meetings with C-level executives of prospective clients within territory
  • Successfully prospected, sold, and activated 4 new accounts, bringing in $3,600-$5,000 in weekly company revenue
  • Negotiated contract pricing to meet or exceed margin goals
  • Built and maintained relationships, providing ongoing account management and support
  • Recorded and maintained sales prospect and sales data within CRM
  • Presented sales reports and pipeline reports weekly and monthly
09/2016 to 05/2017
Direct Placement Account Manager Iconma, L.L.C. Minneapolis, MN,
  • Promoted from recruiter to Direct Placement Account Manager after only 6 months
  • Researched and prospected new accounts daily with portfolio management within CRM
  • Performed daily cold-calling to set and conduct 20-25 new meetings per week with C-level executives within IT and Engineering industries
  • Negotiated contract terms, salaries, and direct placement fees with customer and candidates
  • Physically attended all interviews between clients and candidates
  • Sold and activated 5 of 8 new accounts in Q1 amongst 15 Account Managers, top salesperson of quarter
  • Responsible for training and professional development of two direct-report Technical Recruiters
  • Provided exceptional and individualized customer service, establishing vital relationships with key account holders
02/2016 to 08/2016
Technical Recruiter Insight Global City, STATE,
  • Worked daily with account manager directly to understand specifications about open positions
  • Used multiple research tools to seek and find qualified candidates
  • Conducted 25+ calls per day to interview potential candidates
  • Evaluated their technical knowledge, skill set, personality, and experience against position requirements
  • Filled direct hire and contract positions
  • Communicated job expectations, compensation, and policies to interviewees

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Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Western Michigan University
Job Titles Held:
  • Account Manager
  • Sales Account Executive
  • Direct Placement Account Manager
  • Technical Recruiter
  • Bachelor of Arts

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