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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Driven, loyal, self sufficient, and committed sales professional with strong people and communication skills. Able to quickly adapt to new and exciting environments. Seeking growth opportunities within the textiles and home decor industry.

Education and Training
Old Dominion University Norfolk, VA Expected in XXX6 Bachelor of Science : Human Services - GPA :
Experience
West Asset Management, Inc. - Account Manager
Islandia, NY, 10/2020 - Current
  • Manage Zorlu USA, Inc.'s largest customer accounts, ie. Walmart, Dillard's, Tuesday Morning, HomeGoods, TJ Maxx, Bed Bath & Beyond, The Home Depot, Sam's Club, Benneton, Buffy Co., Pillow Guy, Petit Sleep, Tuck, etc. Generating up to $5M a year.
  • Collaborate with the company's in-house design team and packaging director on new developments and market proposals.
  • Oversee all communication and projects across various time zones, with Zorlu USA Inc.'s contacts in Turkey, Pakistan, India and China
  • Streamline communication with logistics, planning, and finance teams to ensure customer expectations are delivered and met in a timely manner.
  • Collaborate with e-commerce account manager and planner to strategize and forecast new developments
  • Seek new potential customers by strategizing and searching the market daily for new opportunities
Wipro Ltd. - Account Manager
Addison, NY, 04/XXX9 - 05/2020
  • Oversaw 18+ accounts that brought in $2M- $3M per year
  • Managed all account interactions for many to performing accounts including; Boscov's, Burlington, Macy's, Bloomingdale's, Beall's, Ocean State Job Lots, Dillard's, Walmart, Walmart PR, Amazon Third Party Seller, Elrene in line drop ship
  • Collaborated with design team to ensure customer satisfaction upon request for new ideas and potential growth opportunities
  • Communicated daily with factories overseas for product information and product development
  • Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients.
  • Secured long-term accounts by identifying client need, providing recommendations and delivering product on time.
  • Managed and maintained client sales of all customer accounts and weekly sales records comparing year over year
  • Developed relationships with home textile clients and provided individualized customer service to maintain longevity of accounts, to meet and exceed performance goals
  • Generated new accounts by implementing effective networking and content marketing strategies.
  • Maximized retailer sales of product through marketing and providing exceptional customer service.
  • Formulated plans to expand business operations, growing overall territory
  • Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
  • Identified potential customers and evaluated market potential.
  • Monitored trends in customer industries and marketplaces to shape sales methods.
  • Achieved client loyalty through quality, productivity, service and proactive management.
  • Trained in Blue Cherry system used for placing orders, shipping time lines, tracking operations, cancellations, EDIs, POs, etc.
Expertconnect Litigation Support, Llc - E-Commerce Sales
Washington, DC, 04/XXX7 - 04/XXX9
  • Communicated daily with buyers as a main contact for Walmart, Jet, Hayneedle, and Dormify
  • Conducted extensive online research at all times understanding marketing and sales strategies from all major e-commerce retailers
  • Worked diligently with production team to communicate with factories on new and existing orders
  • Created all digital image assets and content required for new program launches
  • Executed all item maintenance with Walmart.com e-commerce team including; discontinued items, PO revisions, replenishment, online content, item set up forms etc.
  • Scheduled internal weekly and annual sales meetings, preparing in advance to share relevant and beneficial information
  • Maintained contact in scheduling weekly or bi-weekly meetings with external buyers and category specialists on business updates, follow ups, and touch base calls
  • Communicated with planners on dropping and confirming EDI orders for Walmart
  • Spearheaded development of training strategies for retail partners and e-commerce teams.
  • Trained in Simparel use for placing orders, re-orders, shipping time lines, cancellations, EDIs, POs, etc.
  • Wrote new production orders for all new and existing programs
  • Followed DSV shipping logistics
  • Manager, reviewed, and compared all stock inventories weekly
Bloomingdales - Sales Associate
City, STATE, 05/XXX6 - 03/XXX7
  • Constructively and efficiently used inventory control to track highly purchased products
  • Conducted clientele outreach through online based records to market events throughout the store
  • Developed strategic planning to create a large client base
  • Actively contributed to exceeding individual and team monthly goals
  • Analyzed daily, weekly, and monthly sales reports
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Offered product and service consultations and employed up-selling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Recommended merchandise to customers based on needs and preferences.

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Resume Overview

School Attended

  • Old Dominion University

Job Titles Held:

  • Account Manager
  • Account Manager
  • E-Commerce Sales
  • Sales Associate

Degrees

  • Bachelor of Science

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