Highly enthusiastic customer service professional with 5 years client interface experience.Dedicated to customer service and motivated to maintain customer satisfaction and contribute to company success.Result-driven with proven ability to establish rapport with clients.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Computed accurate sales prices for purchase transactions.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Resolved product issues and shared benefits of new technology.
Unloaded, picked, staged and loaded products for shipping.Transported goods from racks, shelves and vehicles.Packed containers and re-packed damaged containers.Followed proper selection procedures as established by the company.Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.Worked at a rapid pace to meet tight deadlines.Banded, wrapped, packaged and cleaned equipment.Maintained proper stock levels on a line.Inspected finished products for quality and adherence to customer specifications.Worked with managers to implement company policies and goals.Troubleshooted problems with equipment, devices or products.
Managed team of up to 15 professionals.
Served as mentor to junior team members.Executed integrated advertising campaign across multiple media channels.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Achieved high sales percentage with consultative, value-focused customer service approach.Computed accurate sales prices for purchase transactions.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
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