account manager resume example with 18+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Motivated sales professional offering over seven years of progressive Financial service experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.

Talented Security Supervisor offering over eight years of security leadership experience and dedication to enhance employee satisfaction and business success. Diplomatic and friendly with strong dedication to employee training and satisfaction. Hardworking team player bringing necessary experience and knowledge to tackle any operations demand.

  • MS word, Excel, windows
  • Solid organizational skills
  • Organizational skills
  • Team leadership
  • Verbal communication
  • Public speaking
  • Strategic Planning
  • Negotiation
  • Recruiting
  • Product and sales training
  • Goal identification
  • Problem resolution
  • Rapport building
  • Excellent customer service
  • Financial planning
  • Quick learner
  • Rapport, Relationship building
  • Leadership Competencies
  • Business Development
  • Knowledge Transfer
  • Team Bonding
  • Talent development
  • Leadership Assessment
  • Coaching Mentoring
University Middle School Irvington, NJ, Expected in 06/2003 : - GPA :
West Orange High School , Expected in 06/2007 High School Diploma : - GPA :
Work History
Almo Corporation - Account Manager
Langhorne, PA, 03/2014 - Current
  • Promptly and empathetically handled guest concerns and complaints.
  • Ensure the security, safety and well-being of all personnel, visitors, and the premises.
  • Managed team schedules to provide effective security coverage for building needs.
  • Wrote and submitted daily reports on security team operations.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Assessed ongoing risk factors and suggested improvements to senior management.
  • Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Smartstyle Hair Salons - District Leader
Gulf Shores, AL, 03/2012 - Current
  • Expanded customer relationships by maintaining regular follow-up processes and rapport with each customer.
  • Delivered informational sales presentations to potential investors to build symbiotic client relationships.
  • Assessed individual clients' financial situations to develop strategic financial planning solutions.
  • Implemented improved methods to assist with marketing campaigns performance.
  • Trained and developed new team members and Sales Associates.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Coordinated weekly meetings for internal and external groups, including teleconferences and videoconferences, interacting with all levels of management.
Allied Universal Security - Lead Security Officer
Spring Grove, PA, 11/2011 - 02/2014
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Supervised grounds, employee entrances and exits and security officers on duty.
  • Recorded incident reports with detailed accounts of occurrences.
  • Developed improved training methods with focus on public safety and officer awareness.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Managed and supported organization-wide privacy and security management measures.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Led development of key business practices and processes to prevent network infiltrations and intrusions.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
McDonald's - Lead Crew Member
City, STATE, 01/2003 - 08/2011
  • Greeted customers and provided excellent customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
  • Researched customer issues to understand problems and developed successful resolutions.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Utilized all machinery and equipment while observing various safety precautions and practices.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Additional Information


English- Full Professional Proficiency

Spanish- Advanced

Haitian creole- Advanced

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Resume Overview

School Attended

  • University Middle School
  • West Orange High School

Job Titles Held:

  • Account Manager
  • District Leader
  • Lead Security Officer
  • Lead Crew Member


  • High School Diploma

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