account manager resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Result-focused account manager experienced in consulting and managing customer-vendor relationships, logistics and supply chain management. Astute in identifying operational requirements, developing action/implementation plans and effectively coordinating with cross-functional teams to achieve objectives. Reputation as an effective problem solver with exceptional analytical, qualitative and quantitative skills. Proven ability to multi-manage in a fast paced environment, handling pressures of strict deadlines, multiple priorities and projects for many clients simultaneously. Self-starter with ability to excel under minimal direction. Excels in collaborative as well as leadership roles.
Skills
Management Consulting
National Accounts
Account Development
Business Strategy
Project Management
Communication and Negotiation
Program Implementation and Management
Inventory Management
Vietnamese - Native Speaker
Microsoft Office Package
Work History
06/2017 to 06/2019Account ManagerAtlantic Health System | Scotch Plains, NJ,
Develop vision and long-term planning of supply & global sourcing strategy to achieve goals for $36MM portfolio across 40+ accounts in US, Canada, and Mexico
Responsible for executing tri-lateral agreement between suppliers, clients, and group purchasing organization
Achieved consistent cost reduction goals by range of 15% to 25% annually from 2017-2019
Delivered 32% organic growth and 220% YoY growth in spend for vendors through program implementation and management, compliance tracking, and vendor consolidation
Negotiate contracts and develop vendor relationships with national and regional suppliers on special pricing arrangements, pricing challenges and purchasing actions for special projects and programs
Lead team of analysts responsible for developing strategies to help customers consolidate and streamline their indirect purchases by strategic sourcing, category management and value-added programs
Develop and coach team members to become invaluable resource for customers and help them reach financial targets
Use business intelligence and data analytics to make procurement recommendations, create forecasts and budgets for financial projections
Collaborate with national suppliers to evaluate opportunities for cost reduction and enhanced customer service
Direct roll-out and program implementation with new customers, develop tools and reports to assist in tracking and enhancing new customer roll-out process
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
11/2016 to 06/2017Account ManagerAtlantic Health System | Totowa, NJ,
Representative on major accounts responsible for $5MM business portfolio
Provide print procurement and coordination of all marketing collateral projects to include setting timelines, defining accurate estimate specifications, supplier negotiations, kit fulfillment and logistic distribution
Work with client to offer creative solutions that support print production and marketing campaign objectives
Craft custom solutions that are responsive to client's needs, budget, and goals
Identify solutions to process improvements to bolster improved quality, client satisfaction, increased productivity and lower operating costs
Create value-added support such as inventory tracking and website support
Prepare quotes and put together sales collateral to use to secure new business and up-sell existing accounts
Engage with internal cross-functional teams to define new programs and product printing specifications
Responsible for vendor product set up, job tracking, new program testing, issuing purchase orders, inventory management of print materials, delivery tracking for all projects, and monitoring quality milestones
Responsible for managing existing vendors and/or assist with on-boarding new suppliers as needed, based on project parameters, capabilities, pricing, etc.,
Establish and maintain production timelines, schedules, and budgets for multiple, concurrent, deadline-driven projects through all phases of design, prepress and printing to ensure successful execution
Manage production milestones and set expectations to internal teams to include artwork files, data files, data/card testing, scheduling, and shipping
12/2015 to 11/2016Account CoordinatorHavas Edge | Chicago, IL,
Built strong relationships and partnered with cross-functional groups to meet business goals - including Marketing, Advertising, Credit, Services, Merchandising and In-store Environment
Supported planning, development and execution of verbal and visual communication plans for key merchandising (Merchants) and marketing initiatives (Merch. Marketing Managers) to inform and educate associates on the front-lines
Supported merchandising initiatives through creation of the Merchandising Action Planner (MAP) - creating, editing, proofreading 12 store-facing monthly guides, then consolidated to one per quarter
Manage job trafficking, production management, proofing/quality checks, and logistics
Identify production-related problems and solutions associated with client projects
Coordinate with teams to sustain solid competitive pricing in the market
Education
Expected in 2015 to to Bachelor of Business Administration | MarketingGEORGIA STATE UNIVERSITY, Atlanta, GAGPA:
Graduated magna cum laude
Vice President of Professional Sales Club
Coursework in Key Account Sales, Negotiation and Business Management
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