Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Talented Account Manager proficient in customer relations, sales and strategic planning. Demonstrated strong track record of success in highly competitive market setting. High-level sales cycle knowledge and excellent communications skills enabled achievement of challenging goals.
- Database Management
- Analytical problem solver
- Review of contracts
- B to B sales
- Business development and planning
- Trained in consumer marketing
- Sales presentations
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- Sales Reporting
- Sales processes
- Strategic account development
- Account management
- Direct sales
- Systems and software programs
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05/2020 to Current Account Manager Avery Dennison Corporation – Detroit, MI,
- Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.
- Elevated account management by predicting potential competitive threats and outlining proactive solutions.
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Boosted sales numbers with proactive account servicing and diligent relationship-building.
- Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
- Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum.
- Liaised between accountholders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.
02/2018 to 05/2020 Licensed Realtor Windermere Real Estate – Cathlamet, WA,
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Used CRM to develop and maintain list of properties suited to different needs and budgets.
- Wrote effective listings detailing property features, resulting in 45% increase in showings.
- Informed home buyer of sales, construction and warranty processes.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
- Generated 65% increase in new client acquisition through targeted neighborhood ad strategies.
- Advised sellers staging homes to be more appealing to buyers, increasing average selling prices by 35%.
- Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
- Generated leads for sales and rental properties through cold calls and referrals.
- Handled over 5 weekly home sales, working with buyers, sellers and banks to facilitate smooth sales transactions and satisfied customers.
02/2013 to 05/2018 Enrollment Operations Supervisor Willis Towers Watsons – City, STATE,
- Applied solid market knowledge and business operations expertise to strengthen processes and achieve continuous improvement targets.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Drove operational improvements which resulted in savings and improved profit margins.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales.
- Achieved top sales status in region and company.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
- Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales.
- Responded to customer calls within hours to swiftly resolve issues and answer questions.
01/2012 to 02/2016 Realtor Silver Home Realty – City, STATE,
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Arranged for title searches of properties being sold and gave buyers virtual and physical tours of properties.
- Collected fees and documented payment processes for property transactions.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Built and established new business opportunities and managed more than 50 existing clients.
- Handled day-to-day happenings of real estate office, consistently growing client bases and increasing revenue.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Established positive flow of communication with agents, clients, attorneys and all personnel involved in closing transactions.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
Expected in 07/2010 : Real Estate
Kaplan University - Online,
GPA:
Expected in 08/2006 High School Diploma:
Flower Mound High School - Flower Mound, TX,
GPA:
#1 Producer in Sales for the medicare department at Willis Towers Watsons.
Bilingual English/Spanish
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