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Account Manager Resume Example

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ACCOUNT MANAGER
Professional Summary

Talented Account Manager proficient in customer relations, sales and strategic planning. Demonstrated strong track record of success in highly competitive market setting. High-level sales cycle knowledge and excellent communications skills enabled achievement of challenging goals.

Skills
  • Database Management
  • Analytical problem solver
  • Review of contracts
  • B to B sales
  • Business development and planning
  • Trained in consumer marketing
  • Sales presentations
  • Sales Reporting
  • Sales processes
  • Strategic account development
  • Account management
  • Direct sales
  • Systems and software programs
Work History
05/2020 - CurrentAccount Manager | Summit Financial Group Inc. - Dallas, TX
  • Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.
  • Elevated account management by predicting potential competitive threats and outlining proactive solutions.
  • Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Boosted sales numbers with proactive account servicing and diligent relationship-building.
  • Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
  • Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum.
  • Liaised between accountholders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.
02/2018 - 05/2020Licensed Realtor | Castle Heights Real Estate - Arlington, Texas
  • Promoted sales of properties through advertisements, open houses and online advertising platforms.
  • Used CRM to develop and maintain list of properties suited to different needs and budgets.
  • Wrote effective listings detailing property features, resulting in 45% increase in showings.
  • Informed home buyer of sales, construction and warranty processes.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
  • Generated 65% increase in new client acquisition through targeted neighborhood ad strategies.
  • Advised sellers staging homes to be more appealing to buyers, increasing average selling prices by 35%.
  • Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Handled over 5 weekly home sales, working with buyers, sellers and banks to facilitate smooth sales transactions and satisfied customers.
02/2013 - 05/2018Enrollment Operations Supervisor | Willis Towers Watsons - Richardson, TX
  • Applied solid market knowledge and business operations expertise to strengthen processes and achieve continuous improvement targets.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales.
  • Achieved top sales status in region and company.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
  • Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales.
  • Responded to customer calls within hours to swiftly resolve issues and answer questions.
01/2012 - 02/2016Realtor | Silver Home Realty - Flower Mound , Texas
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Arranged for title searches of properties being sold and gave buyers virtual and physical tours of properties.
  • Collected fees and documented payment processes for property transactions.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Built and established new business opportunities and managed more than 50 existing clients.
  • Handled day-to-day happenings of real estate office, consistently growing client bases and increasing revenue.
  • Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
  • Established positive flow of communication with agents, clients, attorneys and all personnel involved in closing transactions.
  • Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
Education
07/2010Kaplan University, OnlineReal Estate
08/2006Flower Mound High School, Flower Mound, TXHigh School Diploma:
Accomplishments

#1 Producer in Sales for the medicare department at Willis Towers Watsons.

Additional Information

Bilingual English/Spanish

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Resume Overview

Companies Worked For:

  • Summit Financial Group Inc.
  • Castle Heights Real Estate
  • Willis Towers Watsons
  • Silver Home Realty

School Attended

  • Kaplan University
  • Flower Mound High School

Job Titles Held:

  • Account Manager
  • Licensed Realtor
  • Enrollment Operations Supervisor
  • Realtor

Degrees

  • Real Estate
    High School Diploma :

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