Looking for an Customer Service position where I can utilize my Experiences and knowledge and skills.
Visual Basics, Adobe Photoshop, Microsoft Excel, Microsoft PowerPoint, Microsoft Word Operating System: Windows XP, Windows Vista, Window 7, Window 8 Languages: C++, HTML, Java Databases: MS Access, MySqlExcellent multi-tasker
Strong communication skills
Personnel training and development
Superb sales professional
Proficient in MS Office
Cash handling accuracy
Inventory control procedures
Consistently exceeded daily sales targets with an average of $[Amount] in sales each day.
Met monthly sales goals for [Number] months straight.
Routinely helped as many as [Number] customers each day in a high-volume retail outlet.
Contributed to a [Number]% drop in shoplifting through increased awareness and intervention measures.
Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging.
Fulfilled all supervisory duties when Store Manager was on vacation.
Named “Associate of the Quarter” for exceeding all customer service goals.
•Kiosk Management .
•Routine POA And POS Usage.
•Everyday Inventory check.
•Pre-orders ,Sales ,Trade-in Cellphone.
•Exchange and Returning cellphones.
•Working with Cash registers And Restocking , Price tagging.
•Sale Marketing ,Transferring guests pictures and data and contacts.
•Trouble shooting cellphones.
•Trade-in Apple products and other cellphones.
•Complete one year of one source university training for mobile agent .
•Best customer service of the year award.
•Passed the management training course.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Organized weekly sales reports for the sales department to track product success.
•Price checking and Tagging .
•Cashier and Money handling.
•Carry-out product and helping Customers.
•Processing the money deposit.
•Key Holder And Management.
•Customer service .
•Scheduling Employees And Managing the store.
Reduced and controlled expenses by [actions].
Surpassed revenue goals in four consecutive quarters.
Top [Number]% of class
Marketing and Advertising coursework
Communications, English and Journalism coursework
Coursework in Public Relations
Advanced coursework in [Language]
Accounting Management, Adobe Photoshop, C++, Databases, Database Management, HTML, Java, Microsoft Access, MS Access, Microsoft Excel, Microsoft PowerPoint, Windows, Window 7, Window 8, Windows XP, Microsoft Word, MySql, Networking, Operating System, Vista, Visual Basics
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