account manager resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Successful at revitalizing customer engagement and achieving dramatic growth with revolutionary strategies. Proficient in product monetization and mobilization approaches to boost long-term growth. Dedicated to meeting and exceeding [Industry] customer needs. Logical Account Manager offering [Number] years of expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising [Type] strategies. Collaborative and strategic team leader with robust background in customer relationship management. Experienced sales professional well-versed in prospecting leads, setting up contracts and coordinating ads. Skilled communicator, multitasker and complex problem-solver. Results-oriented National Account Manager effective at expanding territories and building retention. Highly organized with excellent communication and planning abilities. Offering [Number] years of experience in fast-paced sales environments. Seasoned Senior Partner with excellent skills in managing conflict and prioritizing tasks. Adept at building and strengthening relationships with internal and external stakeholders. Strong networker with decisive leadership style. Detailed professional possessing creative mindset and talkative personality. Offering [Number]-year background in account management. Experience in delivering client-focused solutions and managing multiple projects simultaneously. Excellent critical thinking, problem-solving and communication skills. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

  • National accounts
  • Client development
  • New account creation
  • [Product] expertise
  • Management collaboration
  • Lead prospecting
  • Sales expertise
  • Business development and planning
  • Report preparation
  • Strategic sales knowledge
  • Conflict resolution
  • Customer retention
  • Operational Improvement
  • Negotiation
  • Business planning
  • Relationship building and rapport
  • Relationship building and management
  • Key decision making
  • Vendor Management
  • Forecasting ability
  • Territory Management
  • Revenue generation
  • Networking strength
  • Prospect targeting
Work History
09/2018 to Current
Account Manager Charter Spectrum Big Rapids, MI,
  • Identified key entry points to enhance market penetration and effectively analyzed data to optimize customer satisfaction and increase profitability by 600%.
  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with 100% success rate.
  • Present demos on NPSP, Salesforce nonprofit success pact to United Way partners
06/2016 to 12/2017
Gov/Ed Enterprise Strategic Account Representative Honeywell Wichita, KS,
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.

12/2014 to 12/2015
Business Development Manager Amazon.Com, Inc. Everett, MA,
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
  • Collaborated with sales and marketing departments to support business objectives and client acquisition.
  • Grew sales numbers by $[Amount] through skilled sales support for new and existing customers.
  • Consistently exceeded quotas through penetration of new accounts.
  • Negotiated, prepared and signed contracts with clients.
  • Reached out to potential customers via telephone, email and in-person inquiries.
10/2007 to 05/2009
Strategic Account Manager Cincinnati Bell City, STATE,
  • Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
  • Leveraged proven sales methods to increase revenue by [Number]% and surpass sales objectives by [Number]%.
  • Used consultative sales approach to understand and meet customer needs.
  • Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
  • Brought in new customers and retained base through proactive management of individual needs and development of robust [Type] solutions.
  • Resolved all issues efficiently and enhanced customer satisfaction ratings from [Number]% to [Number]% in [Timeframe].
  • Implemented marketing and sales campaigns to effectively brand [Product or Service].
  • Managed all sales plan activities, including [Task] and [Task], resulting in [Result].
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Exceeded sales goals by [Number]% to increase revenue and facilitate selling of [Product or Service].
  • Consulted with [Type] specialists to establish new business partnerships through exploratory and informative meetings focused on value and benefits of device solutions.
  • Exceeded established sales goals and increased client retention by [Number]%.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings [Number]%.
  • Achieved sales goals of $[Amount] and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Planned over [Number] annual [Type] events to strengthen brand initiatives and maximize outreach.
  • Increased profits by [Number]% through generating and maintaining relationships with [Number] accounts and effectively selling new products.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Set up appointments with potential and current customers to promote new products and services.
Expected in
Bachelor of Arts: Organizational Communication
Northern Kentucky University - Newport, KY

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Resume Overview

School Attended

  • Northern Kentucky University

Job Titles Held:

  • Account Manager
  • Gov/Ed Enterprise Strategic Account Representative
  • Business Development Manager
  • Strategic Account Manager


  • Bachelor of Arts

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