Seasoned client relationship leader with 15 years of experience in account management and digital planning and activation. Demonstrated ability to lead teams, build senior level client relationships, and deliver against business outcomes. Ability to employ and inspire transformational account management practices and positively impact long-term customer retention and revenue growth. Creative problem-solver with career focus on marketing strategy and insights planning.
Client management and relationship building
Capability leadership and vision
Team Management and mentoring
Consultative problem solving
Founded account management team and provide leadership across key territories; Established as content strategist and insights lead for company
Team lead on Bank of America Wealth Management business units (03/12-12/13) and assisted in Media AOR role of setting cross-channel strategy and budget for Mead Johnson (10/10-03/12)
An eager, inquisitive, detail-oriented, entry-level media professional who was recognized and promoted twice within 2 years for outstanding client service, strong campaign management, and effective negotiation skills yielding YoY CPM efficiencies
Proficient in Microsoft Office Suite, Keynote, Google Ad Manager, Placements.io, Nielsen, ComScore, DoubleClick, Mediatools, Salesforce, Boostr, Dropbox, Clearslide, Asana, Basecamp
Full-time study abroad student for one year, 2004
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