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account executive qc team member resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service along side outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. I'm also a Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Expert in equipment use, maintenance and emergency repairs.

Skills
  • Account servicing
  • Forecast preparation
  • Customer presentations
  • Business development and planning
  • Progress reporting
  • Systems and software programs
  • Policies and procedures
  • Strategic planning
  • Budgeting
  • Project planning and development
  • Expense reports
  • Market Trend Analysis
Work History
04/2017 to Current
Account Executive & QC Team Member 360Pi Dallas, TX,
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
  • Met and exceeded service level goals by identifying and achieving standards and expectations.
  • Prepared forecasts and mapped resources to most valuable opportunities.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Collected samples for laboratory analysis.
  • Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
  • Utilized proven problem-solving techniques to improve customer satisfaction and vendor relations.
  • Coordinated company projects and programs that supported manufacturing function.
  • Estimated costs and set quality standards.
  • Worked with senior leadership to complete under-budget management on complex issues.
02/2015 to 03/2017
Account Manager Department Of Commerce Aberdeen, SD,
  • Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
  • Secured accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Analyzed and reported on customer activity, business trends and areas of concern.
  • Built strong client rapport to establish diversified network of connections.
  • Finalized sales deals and contracts.
  • Achieved monthly quota and grew sales to $1.5 million.
05/2014 to 01/2015
Senior Advisor Student Loan Group City, STATE,
  • Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
  • Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
  • Recruited, trained and mentored junior financial and support staff to generate ideas, share knowledge and commit to building successful company.
  • Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
  • Planned, developed and implemented strategies to convey information with key decision makers.
  • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
  • Delivered strategy advisement and corporate financing to clients.
  • Guided clients through compiling important financial histories and documentation for evaluation.
06/2011 to 03/2014
Sustainability Supervisor Nissan Inc. City, STATE,
  • Followed budget put in place for sustainability programs.
  • Monitored or tracked sustainability indicators such as energy usage, waste generation and recycling.
  • Produced and distributed meeting minutes.
  • Assisted company with projects and community involvement.
  • Built frameworks for zero-waste operations and assisted employees with maintaining compliance with goals.
  • Taught employees, customers and members of public foundational principles and practices of GREEN programs to enhance engagement and program success.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Served customers and followed outlined steps of service.
05/2010 to 05/2011
Sales & Lease Specialist Company Name City, State,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Developed, marketed and sold full range of products and support services.
  • Prepared large cash deposits with zero discrepancies.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Tracked stock using company inventory management software.
  • Maintained records related to sales, returns and inventory availability.
  • Educated associates on market trends and stayed up-to-date on forecasts.
Education
Expected in 04/2015 to to
Real Estate : Real Estate Development
ACROPOLIS SCHOOL oF REAL ESTATE - Hackensack,
GPA:
Expected in 12/2013 to to
Entrepreneur Certification : Business Economics
William Paterson University of New Jersey - Wayne, NJ
GPA:
Expected in 06/2012 to to
Bachelor of Arts: Business Management
Wilson Technical Community College - Wilson, NC
GPA:
Expected in 06/2008 to to
High School Diploma:
Lakeland Regional High School - Wanaque, NJ,
GPA:

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Resume Overview

School Attended

  • ACROPOLIS SCHOOL oF REAL ESTATE
  • William Paterson University of New Jersey
  • Wilson Technical Community College
  • Lakeland Regional High School

Job Titles Held:

  • Account Executive & QC Team Member
  • Account Manager
  • Senior Advisor
  • Sustainability Supervisor
  • Sales & Lease Specialist

Degrees

  • Real Estate
  • Entrepreneur Certification
  • Bachelor of Arts
  • High School Diploma

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