Human resources professional who effectively manages project tasks requiring interaction with multiple discipline's and departments. Highly efficient administrator that is well established in administrative environments that are fast-paced and challenging.
BS in Healthcare Management. specializing in supply management, Informing Others, tracking budget expenses, delegation, staffing, managing processes through supervision by developing standards of promoting. Proficient Inventory control reporting skills.
Promoted to Administration after four years of employment. Revamped the orientation process for all new hires, which was implemented company-wide. Designed a standard exit process and interview survey that was implemented permanently.
Contacted new and existing customers to discuss how their needs could be met with specific products and services. Negotiated prices, terms of sales and service agreements. Generated 100 leads weekly. Produced $5000 in net sales volume during an average month. Acted as a liaison between outside sales representatives and 10 other accounts. Achieved a 78% customer renewal rate.
Explained human resources policies and procedures to all employees. Conducted telephone and onsite exit interviews for all employees. Answered employee questions during the entrance and exit interview processes. Selected and interviewed candidates for all available positions. Created job descriptions to attract a targeted talent pool within the market wage range. Assessed employee performance and issued disciplinary notices. Worked on 401(k) administration, FMLA and workers' compensation claims and benefits. Managed over twenty five personnel files according to policy of federal and state law and regulations. Generated employee tracking reports each month. Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals. Completed payroll processing from start to finish for more than twenty five employees. Managed communication regarding employee orientation and open enrollment for benefits. Assisted customer service with inbound and outbound calls regarding all HR inquiries. Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
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