(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Resourceful Operations Manager with 15 years in the field of transportation. Specializes in increasing efficiency and accuracy in shipping and receiving operations.

  • Excellent leadership skills
  • Positive Attitude
  • Excellent communication skills
  • Time Management Abilities
  • Problem-Solving Skills
  • Flexibility / Adaptability
  • Work well under pressure
  • Results-driven
  • Process improvement
  • CPR certified
  • First Aid certified
  • Employee development and management
  • Scheduling
  • Hazardous Materials Endorsement
  • Customer service-oriented
  • 3PL knowledge
  • Less-than-truckload transportation
  • Shipping and receiving
  • Over-the-road transportation
  • Flexible schedule
State Technical Institute Memphis, TN Expected in 1999 Associates Degree : Business Management Accounting and Computer Programming - GPA : Business Management Accounting and Computer Programming NMP FAC team achieved the highest % of drivers turned off FAC by 3 am for the month of April 2013 resulting in award from Director of Operations for NMP region.
Memphis Catholic High School Memphis, TN Expected in 1996 High School Diploma : Accounting - GPA :

Received Quality Leader Award at Con-way Freight in January of 2014.

Received Quality Leader Award at Con-way Truckload in January of 2007.

Doordash - Account Executive
Fremont, CA, 04/2015 - 11/2015
  • Cold call customers to develop appointments to establish new business.
  • Work on presentation to present to customers using and other YP programs.
  • Maintain monthly budget by monitoring the amount of advertising sale week to week.
  • Work with Google AdWords campaigns to help customize monthly budget spending on search engine marketing.
  • Google AdWords Certified Professional.
  • SEO / SEM / Digital marketing coordinator who helps build customer campaigns for businesses using search engine marketing.
Xpo Logistics Inc. - Freight Operations Supervisor
Stone Mountain, GA, 10/2014 - 05/2015
  • Plan the daily workload and utilizing the workforce to meet scheduled deadlines.
  • Overall cleanliness of work area and ensure employees comply with safety policies.
  • Provide team leadership in attaining company goals.
Xpo Logistics Inc. - Freight Operations Supervisor
Syosset, NY, 07/2007 - 09/2014
  • Responsible for getting the right products in the right quantities, to the right locations all at the right time.
  • Involved in increasing profits by developing, initiating, and managing the goals set for operations by the cooperate office.
  • Proven problem-solving, analytical, and creative thinking skills in a complex environment.
  • Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients.
  • Address all employee performance problems promptly and directly in accordance with company personnel policies and procedures.
  • Oversee the flow of all freight as it moves through our facility to ensure it moves promptly and accordingly to Con-way's guidelines of freight flow.
  • Review the Operations Scorecard for the Memphis SIC on a weekly basis to see what goals NMP facility is struggling with and to see what I can do to contribute to fixing them.
  • Train dock workers on proper loading and freight placement techniques on pups and vans.
  • Ensure safety methods, practices, and programs are implemented and maintained.
Waste Pro Usa, Inc. - Fleet Manager
Ormond Beach, FL, 07/2006 - 07/2007
  • Managed a fleet of 45 - 50 over the road line haul company teams.
  • Served as mentor to junior team members.
  • Reduced and controlled expenses by working directly with my manager of operations by creating spreadsheets, brain storming, and working together as a team with other managers to come up with new ideas and ways to improve our processes.
  • Handled all truck breakdowns with CDI and Volvo Action Service.
  • Reviewed paperwork and documents for drivers and communicated plans for them to follow up and get information turned into to the right sources.
  • Advised the drivers of their pre-assignments to keep them updated on how to plan their week.
Henry Industries - Freight Broker
Golden, CO, 06/2005 - 05/2006
  • Brokered less than truckload and over the road freight to all different type of carriers.
  • Handled all rates for freight movement across the United States region only.
  • Managed billing transactions and invoices that come in via the mail.
  • Input all customer loads via computer based software.
  • Dispatched all drivers via the phone on loads.

Marketing and advertising sales, billing, budget, Good communication skills, creative thinking, team leadership, leadership skills, management, marketing, mentor, Problem-Solving Skills, problem-solving, processes, Quality, safety, spreadsheets, Supervisor, Time Management.

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School Attended

  • State Technical Institute
  • Memphis Catholic High School

Job Titles Held:

  • Account Executive
  • Freight Operations Supervisor
  • Freight Operations Supervisor
  • Fleet Manager
  • Freight Broker


  • Associates Degree
  • High School Diploma

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