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Account Executive Resume Example

Resume Score: 80%

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AA
ACCOUNT EXECUTIVE
Professional Summary

Accomplished sales and service professional by providing superior customer service and consultative problem solving. Consistently in the top 10% in every role spanning 20 years in sales and service positions. Although not usually having prior industry experience, I have always been at or above goal and usually top of the leader board on KPI's and more.

Work History
Thumbtack - SaaS Service Listing Provider - Account ExecutiveDraper, UT04/2019 - 12/2019

Results

  • #1 In: deals won, continued customer down stream spend, revenue per account, highest number of resold cancelled accounts and customer referrals that led to sales.

Experience:

  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Phone, email, text contact to SMB's to Enterprise decision makers, avg. 100+dials per day. 2+hours of talk time.
  • Helped create various sales plays and 'New Sales Team Member Playbook' - utilizing analytics and other technologies while liaising with other departments including QA, Sales Enablement, and Onboarding.
Mozenda - Data/Web Scraping - Director of Business Development/Client Relationship ManagerProvo, UT06/2018 - 02/2019

Results:

  • Achieved proof of concept within first 30 days of expansion development of inside sales role.
  • Able to attain positive ROI for department within first 5 months from start date.
  • Increased volume of TQO verified sales opportunities by more than 3x ahead of plan.

Experience:

  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Helped develop and implement new processes to improve prospective client retention into sales pipeline by utilizing various strategies including Wells Fargo "Service before Sales"
  • Worked with marketing department to deploy new marketing strategies to increase web presence, SEO and Google Ads
  • Managed customer support team sales, 11 reps
FrontRow Calypso - K12 Audio & Control - Manager of Business DevelopmentPetaluma, California (Work From Home)11/2014 - 03/2017

Results:

  • Achieved positive revenue for expansion of Inside sales department by more than 3 months ahead of plan
  • By surpassing expectations, was charged to grow the inside sales department and double the size of the team.

Experience:

  • Implemented marketing strategies for increasing brand and value proposition awareness to our target markets as well as competitor stronghold clients through various outbound initiatives, including: web, social media, email, referral, and cold calling campaigns.
  • A high degree of self management was necessary to maintain consistency on KPI's: dials, presentations, appointments set,
  • Learned new industry of K-12 and it's unique buying process; grant writing,/grants, bonds, and Government regulations.
  • Prioritize resources between outreach to new potential business, account management over existing customers, and reselling to accounts that had been stale.
InsideSales.com - Business Development, BDR Manager, AEProvo, UT01/2013 - 10/2014

Results:

  • Highest revenue of converted opportunities resulting in 12% of company annual revenue goal.
  • In Business Development outpaced peers by more than 17x won revenue

Experience:

  • Rapidly learned new industry B2B SaaS and comprehensive value proposition
  • High volume activities: cold calling, emails, text, talk time as consistent top performer
  • Self sourcing new leads as well as prioritization over referred and inbound prospects
  • Set department standard on quality assurance and customer cancels.
  • Promoted from business development to AE
  • Conduct demos, needs analysis, SPIN and other sales methods
  • Contract and negotiating T's&C's
  • Promoted to Manager of Business Development leading a team of 6 reps.
Hobbies and Service

Currently studying video production, photography, and editing, as well stop motion animation.

I'm an avid fan of being active and enjoy soccer, weight training, and MMA.

Served as Utah Youth Soccer Association coach for a number of years as an officially registered coach as well as other volunteer assistance.

Currently, provide free divorce court and mediation preparation coaching and actual mediation services and conflict resolution. Utah Basic Mediation Course Completed 2019.

I'm mindful of paying it forward and enjoy being affiliated with all of my work community and personal life community volunteer groups.

Skills
  • Unsurpassed work ethic
  • Highest level of professional & personal integrity
  • Consultative sales expertise in both long and short sales cycles
  • Excellent people skills
  • Sales and service training
  • Customer service oriented
  • Self management
  • Detail oriented
  • Quickly absorb new information and processes
  • Goal driven
  • Quota carrying
  • Multi tasking and time management
Education
Lone Peak High School - Via BYUHighland, UTGED
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Thumbtack - SaaS Service Listing Provider
  • Mozenda - Data/Web Scraping
  • FrontRow Calypso - K12 Audio & Control
  • InsideSales.com

School Attended

  • Lone Peak High School - Via BYU

Job Titles Held:

  • Account Executive
  • Director of Business Development/Client Relationship Manager
  • Manager of Business Development
  • Business Development, BDR Manager, AE

Degrees

  • GED

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