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Account Executive Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
  • Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
  • Extroverted Account Executive with [Number] years of experience in [Type] sales settings. Energetic and outgoing with strong relationship-building skills. Looking for chance to leverage proven negotiation skills in company valuing advanced [Type] knowledge.
Skills
  • Account Management
  • Negotiation skills
  • Customer Service
  • Interpersonal skills
  • Sales expertise
  • Negotiation and persuasion
  • Customer relationships
  • Sales strategies implementation
Experience
Account Executive, 05/2020 to Current
Foundation Capital Fremont, CA,
  • Build trusting relationships with customers by making personal connections.
  • Close deals with minimal oversight.
  • Retain product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Help an average of 20 customers per day by responding to inquiries, locating products, and providing TV solutions
  • Act as initial contact in addressing customer concerns.
  • Answer incoming telephone calls to provide product and services information
  • Built and maintained effective relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Retain knowledge of current promotions, payment policies and security practices.
Bartender, 10/2018 to 03/2020
The Kitchen Denver, CO,
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Balanced daily registers and generated sales reports for management.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Ordered inventory to meet expected demand with adequate stock.
  • Trained [Number] new bartenders on drink preparation and upselling techniques.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Kept detailed inventories of bar supplies and stocked work areas.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
  • Created signature beverages to increase overall revenue and patron loyalty.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Supported servers by preparing specialty drinks for patrons in dining area.
  • Poured wine, beer and spirits for dining room patrons.
  • Collected food, wine and appetizer orders from patrons.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Reinvented classic cocktails [Type] and [Type] to complement new menu options.
  • Managed up to [Number] customers per shift while simultaneously assisting [Number] restaurant servers.
Account Executive/Trainer, 10/2017 to 10/2018
Panera Bread Co Norristown, PA,
  • Evaluated client processes, employee performance and training progress to determine additional training needs.
  • Designed and directed orientation and training programs to meet client needs.
  • Cross-trained on [Type] devices and continued training end users in new applications.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Reviewed training delivery methods to optimize training effectiveness and costs.
  • Scheduled training sessions based on availability of classrooms, equipment and instructors.
  • Managed various training courses by developing curricula, instructions, documents and written tests.
  • Developed skill-specific training programs to promote employee development.
Manager, 03/2013 to 03/2017
3 Stacks Smoke & Tap House/ Lakewood Smokehouse City, STATE,
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Detailed hands-on requirements for performing preventive maintenance and repairs to [Type] and [Type] equipment.
  • Developed and maintained exceptional customer service standards.
  • Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Assigned tasks and oversaw employees to maintain compliance with food safety procedures and quality control guidelines.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Conducted daily pre-shift and weekly departmental meetings to promote better organization and productivity.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Updated computer systems with new pricing and daily food specials.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
  • Managed accounts payable, accounts receivable and payroll.
  • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
  • Collaborated with [Job title] trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
  • Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
  • Obtained highest rating from county health department after implementing [Technique].
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Education and Training
: Business Administration, Expected in
to
New Mexico Highlands University - Las Vegas, NM
GPA:
High School Diploma: , Expected in 06/2013
to
Centennial High School - Frisco, TX
GPA:

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Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • New Mexico Highlands University
  • Centennial High School
Job Titles Held:
  • Account Executive
  • Bartender
  • Account Executive/Trainer
  • Manager
Degrees
  • Some College (No Degree)
  • High School Diploma