Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

ACCOUNT EXECUTIVE Ambitious, award-winning, fast-learning international business partner with 10+ year track record of leading design, sourcing, purchasing and consultative sales experience. Known for having a strong work-ethic and developing an extensive list of strong, long-lasting customer relations with key leaders, while mentoring and developing high-performing teams to achieve corporate goals. Well-versed in international business practices in US, Europe, Asia & South Asia through extensive business travels and multicultural interactions.

Skills
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • SmartBoard
  • Salesforce & Hubspot (CRM)
  • Customer service
  • Product development
  • Marketing
  • Networking
  • Account development
  • Consultative and relationship selling
  • Key account development
  • Customer relationships
  • Strong presentation skills
Experience
Account Executive, 06/2019 to Current
Dow JonesFederal Way, WA,
  • Work directly with marketing director to create new marketing strategies, including roll out of new logos, web page updates, LinkedIn page & LinkedIn campaigns. Guide teammates on usage of LinkedIn for company brand awareness and networking purposes Actively search for new clients using LinkedIn and Google Searches.
  • Prospect new client using LinkedIn as well as other law firm based search sites. Cold calls and drop ins.
  • Generate leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Upsell to current clients based on analyzing client based needs.
  • Train new client on web-based platform utilization.
  • Demonstrate web-based platform to new prospects.
ACCOUNT EXECUTIVE, 12/2013 to 06/2019
Dow JonesHouston, TX,
  • Cultivated relationships between US importers, designers, production managers and overseas vendors to provide the highest quality of service and competitive pricing for customers while collaborating with research and development (R&D) teams to manufacture future fastening products.
  • Oversaw and managed projects involving multiple global offices and factories (China, Pakistan, Bangladesh and Europe) as well as educated/trained on corporate anti-counterfeit activities, strategies and programs.
  • Partnered with offices in 70+ countries around the globe to order, track, receive and ensure quality, delivery and design of customer orders.
  • Conducted regular overseas travel to meet with customers, local offices and factories to strengthen communication, contribute to company strategic goals and initiatives, introduce seasonal new product lines and discuss business growth opportunities.
  • Developed and target new accounts by researching opportunities for new acquisitions including facilitating store audits, following market trend analysis for fashion and global trade news.
  • Generate monthly, quarterly and annual sales reports to track customer sales within the YKK sales offices worldwide.
SENIOR ACCOUNT MANAGER, 12/2009 to 12/2013
MicrodeskWashington, DC,
  • Managed and delivered excellent technological solutions and best customer service practices for a firm committed to serving school districts in the K-12 market by identifying new potential customers, establishing relationships, advising of new product and service offerings and overseeing client renewals.
  • Created and implemented webinars and face-to-face technical/product presentations for district and school level key administrators.
  • Served as a point of escalation for issues or activities that customers encountered during product utilization to ensure resolution was provided immediately and provided feedback based on these issues to marketing and product engineering teams to enhance future product development.
  • Executed content development strategies with implementation support staff and provided executive management and implementation teams with sales pipeline updates.
  • Coordinated lead generation activities and marketing initiatives, including outbound email, direct mail campaigns, and trade show planning.
  • Ensured clean knowledge transfer and hands-off of closed sales to the implementation team.
Education and Training
Master of Science: Childhood Education, Expected in 05/2010
Metropolitan College Of New York - New York, NY,
GPA:

GPA: 3.99

Bachelor of Fine Arts: Musical Theater, Expected in 05/2003
University Of Oklahoma - Norman, OK
GPA:
Professional Accomplishments

CAREER HIGHLIGHTS AND ACHIEVEMENTS

-Secured 100% of client account that had previously not wanted to do business with the organization by effectively negotiating with senior leaders to develop best pricing and product delivery for the client and organize efficient production and deliveries between Bangladesh and China. (YKK)

-Researched and developed a new VIP service program, that included preferred pricing and production strategies, which also served as the backbone for retaining and growing hard to reach client targets. (YKK)

-Achieved YoY sales growth by 10%+ by consistently meeting sales plan for 5 years leading strategic plan efforts. (YKK)

~ Recipient of the 2017 Employee of the Year Award (YKK, U.S.A. Inc.)

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School Attended

  • Metropolitan College Of New York
  • University Of Oklahoma

Job Titles Held:

  • Account Executive
  • ACCOUNT EXECUTIVE
  • SENIOR ACCOUNT MANAGER

Degrees

  • Master of Science
  • Bachelor of Fine Arts

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