Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -


Driven professional with 12 years of experience with a background in marketing for non-profit businesses both nationally and internationally. Knowledge in developing integrated marketing campaigns which resulted in year-over-year revenue growths and cultivating strong relationships with clients – including high-level directors and executives. Excellent planning and decision making abilities with a creative eye for detail.

  • Administrative duties
  • Budgets
  • Concept
  • Conferences
  • Contracts
  • Fundraising
  • Logistics
  • Marketing strategies
  • Research
  • Customer relationship management
  • Profitability knowledge
  • Marketing understanding
  • Project management
  • Microsoft Office
05/2011 to Current
Account Director Rightpoint Boston, MA,
  • Oversee and facilitate the development and implementation of marketing strategies for new and existing clients, while creating a strong and valuable partnership.
  • Clients include hospitals, educational facilities from K-12 grades and universities, environmentally-focused organizations, Social services organizations, and humanitarian relief organizations.
  • Serve as the day-to-day contact for fundraising programs for 10+ clients.
  • Spearhead all planning activities from concept to execution for various size non-profit clients with budgets starting from $5,000 up to $450,000 budgets; including the development of campaign briefs, timelines, copy review, creative review, and approval.
  • Develop and lead complex and integrated mail campaigns – overseeing 60+ mailings annually.
  • Responsible for analyzing results, and offering insights to senior account directors to help drive strategies.
  • Conduct major donor outreach mailings which resulted in reinstating lapsed donors and increasing revenue by 62%.
  • Perform comprehensive research on the current marketing environment, including competitors, trends, industry news, and other parameters for the use of planning/implementing of successful campaigns.
  • Promoted from within company two times from the original role as an administrative assistant to a junior account representative to now an account director.
  • Strengthened online presence to capitalize on emerging trends.
  • Developed and implemented advertising strategies to drive substantial growth.
05/2009 to 06/2009
Administrative Assistant Medstar Research Institute Ellicott City, MD,
  • Implemented marketing strategies such as cold pitches to acquire new customers, resulting in many new clients signing on.
  • Worked closely with executive staff members: President and SVP of Development to make sure all of their needs are met in a timely and professional manner; resulting in both being able to become more organized and being able to dedicate time to focus on clients.
  • Perform logistics for conferences nationwide on an annual basis.
  • Facilitated networking events such as workshops and the annual Christmas parties.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Directed customer communication to appropriate department personnel.
03/2006 to 10/2006
Office Manager Stantec Inc. Naples, FL,
  • Supervised administrative duties: faxing, copying, keeping filing system current, handling incoming and outgoing mail, switchboard operations, performing inventory, and assisting customers.
  • Assisted company President with day-to-day efforts, which resulted in company permits being expedited with the Department of Transportation, Department of Environment Protection, and Department of Buildings.
  • Drafted contracts, created invoices, performed bookkeeping using the QuickBooks program, and scheduled inspections for residential and commercial properties.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Culled knowledge of federal and state-level mandates to assess compliance across areas of operation.
  • Managed office inventory and placed new supply orders.
Education and Training
Expected in 2008
Bachelor of Business Administration Degree: Marketing
Berkeley College - New York, NY
  • Promoted to Jr. Account Director from an Administrative Assistant due to my diligent work and showcasing my tenacity to never settling for less, which now resulted in me being a full-fledged Account Director leading multiple accounts.
  • Promoted from Part-Time Administrative Assistant to Full-Time Employee, in less than a month.
  • Consistently maintained high customer satisfaction ratings.

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