Account Developer Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Career Focus
To obtain a Supervisory and/or Management position with the opportunity to move up the ladder. Goal oriented, never complacent with the status quo, with the desire to be groomed and molded into an employee deserving of promotions. Intelligent person with the ability to learn, with quality instruction, almost anything quickly. Motivated with a sense of urgency to not only produce high quantity of work, but high quality as well. 
Expected in 2001 | Marketing and Management The University of Alabama, Tuscaloosa, AL GPA:
Member of the Rugby Team, Fellowship of Christian Athletes, Kappa Sigma Fraternity
Took courses in Engineering Graphics and Management Information Systems
Volunteered for the RISE Program at the Stallings Center, by designing and building toys for mentally and physically handicapped children.
Expected in 1998 | General Studies Northwest-Shoals Community College, Muscle Shoals, AL GPA:
Expected in 1997 High School Diploma | Engineering Graphics Cherokee High School, Cherokee, AL GPA:
Member of the Football Team and Baseball Team
Fellowship of Christian Athletes President
VICA Vice President
Took Engineering Graphics courses at Deshler HS my Junior and Senior years.
01/2013 to 10/2015 Account Developer Coca-Cola Bottling Co. Consolidated | Thomasville, NC,
  • Managed and developed customers in multiple accounts by maintaining current and growing new business.
  • Managed my delivery merchandising team, account merchandising team to ensure that we went to the Market with all of the neccessities required to meet the customers needs.
  • Worked with customers to achieve the common goal of growing their businesses as well as our business.
  • Sold in new marketing initiatives while maintaining currently executed programs.
  • Ordered product, display equipment, and signage to be delivered and set up by the delivery merchandisers and myself.
  • Checked product quality thoroughly to ensure that my team and I were keeping the freshest product for sale.
  • Worked to reduce shrink as much as possible, and made sure all returnable product was picked up and returned.
  • Responsible for adhering to corporate guidelines in many types of accounts and maintaining brand-flow and plan-o-gram integrity.
  • Ensured current marketing strategies and promotions had correct pricing and point of sale materials.
  • Responsible for scheduling customer resets and requests to be performed and for following up to make sure all were executed.
  • Managed my team well, multi-tasked and prioritized,and managed time properly.
  • Worked with my management to track progress of responsibilities and duties, devised smarter, more efficient ways to execute and implement the plans created.
06/2007 to 01/2013 Route Training Coordinator/ Account Development Manager Aaron's, Inc | Fort Collins, CO,
  • As a Route Training Coordinator, filled in and performed the duties of any open position as needed due to vacations, time off, and job vacancies. 
  • Worked with and coached any employee who needed further training of job responsibilities in several positions. 
  • Trained new employees on the duties and requirements of their job. 
  • Positions worked include Account Development Coordinator, Delivery Merchandiser, Bulk Truck Driver, and Account Merchandiser. 
  • As a Delivery Merchandiser, drove the side load route trucks as well as hybrid cart trucks.
  • Generated invoices and credits, ensured product accuracy and quality, delivered, unloaded, merchandised, and rotated the product. 
  • As a Bulk Truck Driver, delivered product in bulk to large format accounts.
  • Generated invoices and credits, unloaded the product, staged product in appropriate areas for the merchandisers. 
  • Worked with store personnel to ensure order accuracy while checking the product in.
  • Picked up credits and returns of any kind. 
  • As Account Merchandiser, merchandised bulk accounts, filled shelves and equipment, and built displays. 
  • Performed product quality duties routinely as required.
  • Worked with store managers to acquire additional display space, rotated product and pulled the bad product off the shelves. 
  • As Account Development Coordinator, managed my delivery merchandisers, route training coordinators., account merchandisers, and rotating merchandisers. 
  • Monitored their progress in fulfilling a wide range of job requirements and instructed them on any changes needed. 
  • Ensured they were preforming at a level above and beyond the accepted standards set by customers and company policy. 
  • Counseled and coached them in the proper performance standards that were not being met and dealt with any problematic issues between my team and customers. 
  • Met with my managers to discuss process improvement plans and/or disciplinary actions that needed to be enforced on team members. 
  • Worked with store management to secure displays and incremental space, and sold in new programs and marketing initiatives. 
  • Accurately ordered necessary product for large and small format stores and placed proper pricing and marketing materials.
  • Ensured product quality standards were being upheld by all team members as per company standards. 
2007 to 06/2007 Customer Accounts Manager Aaron's Sales And Lease | City, STATE,
  • Assisted the store manager in all functions of the business, from top to bottom.
  • Managed employees by delegating tasks that needed to be performed.
  • Monitored and evaluated the job performances as stated in company policy.
  • Instructed employees the proper ways to perform their duties, not only by words, but by example.
  • Discussed with store manager any disciplinary actions needed and enforced them when necessary.
  • Counseled customers on the importance of upholding their agreement to make necessary, timely payments.
  • Made sales to new customers within the store and delivered sold or leased product in the absence of delivery drivers. 
  • Generated multiple daily reports, analyzed the data and tracked progress on each report.
  • Prioritized the necessary tasks to be accomplished first according to what the data reported.
  • Made contact through phone or field visits with customers who had not adhered to their end of the agreement of timely payments.
  • Reiterated the importance of keeping good communication between them and me.
  • Collected acceptable payment, made absolute arrangements, or returned items that were not paid for.
  • Contacted high priority non-payments, as well as tryed to prevent merchandise charge-offs that affected the company's bottom line.
  • Many other duties were required as well.
09/2002 to 10/2006 Account Manager/Team Leader Buffalo Rock Co. | City, STATE,
  • Worked with store management on incremental and required display space, as well as the implementation of the agreed upon yearly promotions between our companies.
  • Sold in, Ordered, and merchandised product in assigned large format bulk accounts.
  • Ensured product quality standards were upheld, pulled and sent back any product that didn't meet standards.
  • Team Leader over other Merchandisers and Account Managers on my team.
  • Responsible for turning two of my accounts into the 1st largest and 4th largest accounts within the whole company.
  • One of those ended up being the largest Pepsi account in the Southeast United States.
  • Responsible for many other duties and successful job performances that went above and beyond what was required.
Account Management, Marketing, Management and Supervision, Merchandising, Sales, Training, Delivery, Product Quality, etc. 

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Resume Overview

School Attended
  • The University of Alabama
  • Northwest-Shoals Community College
  • Cherokee High School
Job Titles Held:
  • Account Developer
  • Route Training Coordinator/ Account Development Manager
  • Customer Accounts Manager
  • Account Manager/Team Leader
  • High School Diploma

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