LiveCareer-Resume

account developer resume example with 8+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

I am a self driven worker who is eager to learn. I am a skilled Sales Assistant bringing multiple years of retail and public facing experience. I am focused on maximizing business success by capitalizing on sales and service opportunities. I feel ready to grow and learn all sales strategies through application of training, mentoring and listening to my future co-workers.

Skills
  • Team member motivation
  • Staff training and motivation
  • Effective customer upselling
  • Leadership
  • Work ethic
  • Basic math
  • Conflict resolution
  • Teambuilding
  • Friendly, positive attitude
  • Organization
  • Customer relationships
  • Account Management
  • Sales strategies implementation
  • Business growth opportunities
  • Interpersonal skills
  • Customer relationship management
  • Customer Service
  • CRM
  • Pipeline management
  • Product and service knowledge
Experience
12/2019 to Current Account Developer Coca-Cola Bottling Co. Consolidated | WI, State,
  • I remain professional, polite and friendly at all times with our customers.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Executed an average of 235 outbound calls each week to existing customers, resulting in an increase in sales for the Account Executives.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Mentored new employees on customer service and organizing strategies to maximize performance, productivity and team success.
  • Met with customers to offer assistance with selecting subscriptions, finding valid pain points for services and completing process for appointment scheduling.
12/2015 to 12/2018 Veterinary Assistant County Of Ventura | Ventura, CA,
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Supervised waiting area, mopped floors, and general cleaning to maintain office.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
  • Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits.
  • Interacted with clients regarding animal health, education on treatment protocols and general procedures.
  • Liaised with pet owners, asking appropriate questions and listening carefully to understand symptoms and explain treatment options.
  • Assessed health conditions, symptoms and history of small animals and delivered treatment.
  • Explained disease and condition diagnoses, prognoses and treatment options to pet and animal owners to provide information for decision-making concerning care.
  • Supervised inventory management and placed medication orders to ensure adequate supplies at all times.
  • Provided assistance and support to owners during end-stage pet illnesses, delivering comfort, compassion and kind words.
12/2015 to 12/2015 Server Milestone Retirement Communities | Mesa, AZ,
  • My main objective was to accommodate the residents with their dining experience.
  • Worked with the residents on the other half of the building that had dementia so there needs were more intricate.
  • I was to maintain a pleasurable demeanor in all situations.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Provided exceptional service to all residents per day at the residential living establishment.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Sent orders to kitchen staff by hand written tickets.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
12/2011 to 12/2015 Teacher Aide/Resident Assistant/Dietary/Housekeeping Childhelp | City, STATE,
  • High performance within many positions while employed, including the following responsibilities:
  • Assisted instructional staff with implementing lessons and activities for full classes and small groups.
  • Supports classroom teachers by managing files, preparing materials and updating records.
  • Sorted and shelved books to help manage materials and free up teachers for more important work.
  • Supervised multiple children on field trips to maintain safety and foster cultural learning experiences.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Distributed and collected tests and homework to collate and prepare for grading.
  • Monitored students in class, hallways and throughout the campus to supervise, enforce rules and support lead teacher.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Provided students with personalized educational, behavioral and emotional support.
  • Properly stored food and handled all inventorying.
  • Maintained routine meal schedules and serving times.
  • Devised new healthy seasonal menu items by researching latest health food trends.
  • Prepared therapeutic diets and meals following oral and written instructions for all residents.
  • Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Assisted with support services, including coordination of activities and resident programming.
  • Used educational approach to address students about policies and behavior.
  • Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
  • Maintained clean and sanitary living environment for residents.
  • Responded to crises, including safe restraint techniques and de-escalation protocol within building quickly to reduce potential for harm.
  • Motivated clients to participate in new activities to broaden skills.
  • Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
  • Assisted students as in developing interpersonal skills and individual responsibility.
  • Mediated conflicts among residents and immediately notified supervisors or any escalated conflicts.
  • Advised and assisted students on issues such as hygiene, cleanliness, nutrition and utilities.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Monitored and reported clients' progress.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Education and Training
Expected in 06/2018 to to Associate of Science | Applied Veterinary Science Cedar Valley College, Dallas, TX, GPA:
Expected in to to Bachelor of Business Administration | Human Resource Management DeVry University, Downers Grove, IL GPA:

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Resume Overview

School Attended

  • Cedar Valley College
  • DeVry University

Job Titles Held:

  • Account Developer
  • Veterinary Assistant
  • Server
  • Teacher Aide/Resident Assistant/Dietary/Housekeeping

Degrees

  • Associate of Science
  • Bachelor of Business Administration

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