Account Developer Resume Example Intuit - Fredericksburg, Virginia

ACCOUNT DEVELOPER

Summary

I am a self driven worker who is eager to learn. I am a skilled Sales Assistant bringing multiple years of retail and public facing experience. I am focused on maximizing business success by capitalizing on sales and service opportunities. I feel ready to grow and learn all sales strategies through application of training, mentoring and listening to my future co-workers.

Skills

Team member motivation
Staff training and motivation
Effective customer upselling
Leadership
Work ethic
Basic math
Conflict resolution
Teambuilding
Friendly, positive attitude
Organization

Customer relationships
Account Management
Sales strategies implementation
Business growth opportunities
Interpersonal skills
Customer relationship management
Customer Service
CRM
Pipeline management
Product and service knowledge

Experience

Account Developer|Intuit - Fredericksburg, VA|12/2019 - Current

I remain professional, polite and friendly at all times with our customers.
Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Executed an average of 235 outbound calls each week to existing customers, resulting in an increase in sales for the Account Executives.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Mentored new employees on customer service and organizing strategies to maximize performance, productivity and team success.
Met with customers to offer assistance with selecting subscriptions, finding valid pain points for services and completing process for appointment scheduling.

Veterinary Assistant|Just Cats Veterinary Clinic - Fredericksburg, VA|01/2016 - 01/2019

Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Supervised waiting area, mopped floors, and general cleaning to maintain office.
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Reviewed pet records from daily visits and appointments, entering all important data into system.
Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Set up appointments for checkups and scheduled veterinary consultations and surgical visits.
Interacted with clients regarding animal health, education on treatment protocols and general procedures.
Liaised with pet owners, asking appropriate questions and listening carefully to understand symptoms and explain treatment options.
Assessed health conditions, symptoms and history of small animals and delivered treatment.
Explained disease and condition diagnoses, prognoses and treatment options to pet and animal owners to provide information for decision-making concerning care.
Supervised inventory management and placed medication orders to ensure adequate supplies at all times.
Provided assistance and support to owners during end-stage pet illnesses, delivering comfort, compassion and kind words.

Server|Spring Arbor Assisted Living Facility - Fredericksburg, VA|01/2016 - 01/2016

My main objective was to accommodate the residents with their dining experience.
Worked with the residents on the other half of the building that had dementia so there needs were more intricate.
I was to maintain a pleasurable demeanor in all situations.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Provided exceptional service to all residents per day at the residential living establishment.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Sent orders to kitchen staff by hand written tickets.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Teacher Aide/Resident Assistant/Dietary/Housekeeping|Childhelp - Fredericksburg, VA|01/2012 - 01/2016

High performance within many positions while employed, including the following responsibilities:
Assisted instructional staff with implementing lessons and activities for full classes and small groups.
Supports classroom teachers by managing files, preparing materials and updating records.
Sorted and shelved books to help manage materials and free up teachers for more important work.
Supervised multiple children on field trips to maintain safety and foster cultural learning experiences.
Conducted special assessments and tutoring sessions to support individual student needs.
Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
Distributed and collected tests and homework to collate and prepare for grading.
Monitored students in class, hallways and throughout the campus to supervise, enforce rules and support lead teacher.
Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
Provided students with personalized educational, behavioral and emotional support.
Properly stored food and handled all inventorying.
Maintained routine meal schedules and serving times.
Devised new healthy seasonal menu items by researching latest health food trends.
Prepared therapeutic diets and meals following oral and written instructions for all residents.
Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
Exceeded customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Assisted with support services, including coordination of activities and resident programming.
Used educational approach to address students about policies and behavior.
Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
Maintained clean and sanitary living environment for residents.
Responded to crises, including safe restraint techniques and de-escalation protocol within building quickly to reduce potential for harm.
Motivated clients to participate in new activities to broaden skills.
Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
Assisted students as in developing interpersonal skills and individual responsibility.
Mediated conflicts among residents and immediately notified supervisors or any escalated conflicts.
Advised and assisted students on issues such as hygiene, cleanliness, nutrition and utilities.
Maintained clean and well-organized environment to promote client happiness and safety.
Monitored and reported clients' progress.
Facilitated best care by developing strong and trusting rapport with patient.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Requested maintenance orders to fix non-working equipment and address room damage.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Education and Training

Cedar Valley College|Dallas, TX|06/2018Associate of Science: Applied Veterinary Science

DeVry University|Downers Grove, ILBachelor of Business Administration: Human Resource Management

Personal Information

I am a member of the We Care Give Back committee here at Intuit. I have been active in all meetings that I have been invited to without compromising my main goal at the work place. I have donated my lunch break in order to assist in We Care Wednesdays and have also donated my time at home to assist in projects around campus. I have tried my best to maintain this position while we are working from home as well.

Resume Overview

Companies Worked For:

Intuit
Just Cats Veterinary Clinic
Spring Arbor Assisted Living Facility
Childhelp

School Attended

Cedar Valley College
DeVry University

Job Titles Held:

Account Developer
Veterinary Assistant
Server
Teacher Aide/Resident Assistant/Dietary/Housekeeping

Degrees

Associate of Science : Applied Veterinary Science
Bachelor of Business Administration : Human Resource Management

Account Developer Resume Example

Resume Score: 80%

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