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Account Consultant Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization.  Possess excellent verbal and writing skills evident in reports, correspondences, presentations, and interacting with a wide range of customers. Results-oriented Account Manager who excels in revealing customer needs and delivering solutions. Account Manager focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build the most successful business partnerships.

 
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
01/2016 to Current
Account Consultant Sedgwick Claims Management Services, Inc. Atlanta, GA,
Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews. Wrote, proofed and edited sales proposals and correspondence. Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments. Addressed customer Consistently secured new accounts, resulting in a 300% increase in year over year revenue. questions and concerns regarding products, prices and availability.
06/2004 to Present
Consultant & Interpreter Youth In Need Troy, MO,
  • Interview the client's patients; identify issues and form hypotheses and solutions by conducting research studies and surveys in the "Neonatal Biomarkers in Extremely Preterm Babies Predict Childhood Brain Disorders" program Present findings and recommendations to clients with extremely preterm babies to predict childhood brain disorders Implement recommendations and solutions by planning medical treatment and educational activities for patients Liaison with the client to keep them informed of progress and to make relevant decisions by helping parents understand when their children have more difficulty learning, communicating, and socializing than expected Compile and present information to the Vice Chair, Principal Investigator.
01/2002 to 10/2014
Family Educator Imprints For Families City, STATE,
  • Provided bi-weekly intensive parent education and supported services for 24 parents from diverse socio-economic backgrounds, including the planning and facilitation of parent group meetings Served as a liaison between school and home to support teacher-parent communication, empowered approximately 60 parents to help their children transition to school, planned and ran parent groups, and conduct screenings Placed in charge of administrating and facilitating the "Mothers and Daughters" Program, as well as adapted the Cuidate!" and Parents Matter curricula for Hispanic families In charge of the administration and facilitation of the Program "Support and Hope" for parents with children with disabilities at Amos Cottage.
  • As a result, parents had the opportunity to network with other parents with similar issues Provided monthly group instructions to 50-100 families in English and Spanish with a focus on Positive Discipline, Prenatal Care, Lactation, Understanding and Analyzing Systemic Racism and Diversity for All.
  • Maintained a high level of client satisfaction through attention on communication and organization Organized focus groups to scale the community about work and family balance, helping men evaluate their own parenting skills, as well as their fathering role models.
10/2001 to 01/2002
Community Resource Consultant First Line City, STATE,
  • Provided consultation to non-profit & governmental managers on community resources.
  • Researched major community trends and analyzed unmet needs/gaps in services.
  • Maintained expert knowledge on non-profits, providing consultation/referrals.
  • Facilitated trainings for frontline workers to improve their access to resources.
Education
Expected in August 2016
MBA:
Wake Forest University - Winston Salem, NC
GPA:
Expected in May 2013
B.A: International Relations
Salem College - Winston Salem, NC
GPA:
International Relations
Expected in
Parents as Teachers Program (Prenatal to Three) Parents as Teachers Program (Three to Kindergarten) Supporting Families of Children with Special Needs Love's Cradle Strengthening Families Program Cuidate! Parents Matter Breastfeeding Educational Certificate :
- ,
GPA:
Expected in November 2009
NC Talaris Parenting Counts, 2013 Positive discipline, 2013 DONA Training, April 2010 Medical Terminology for Interpreters, April 2010 Understanding and Analyzing Systemic Racism, February 2009 I May Be Different, but I Can Still Play :
Parenting Institute - ,
GPA:
4Th Ann. Parenting Education Conference
Expected in April 2005
Infant Massage USA, June 2003 Parent School Partnership Colaboración Entre Padres y Escuelas MALDEF, October 2002 KIPS, 2013 NC Lactation Educator: ITERS/ECERS
Preventing Child Abuse North Carolina - ,
GPA:
Who Am I Teaching: Diversity for All
Expected in August 2005
Human Resources Curriculum, September 2008 16Th Baby Love Conference:
- ,
GPA:
Expected in
PROJECT BLUEPRINT, Class 2003:
- ,
GPA:
Professional Affiliations
Languages
Bi-lingual Spanish and English Portuguese ­ elementary level
Skills
balance, BLUEPRINT, Bi, consultation, client, clients, Educator, English, focus, Human Resources, Medical Terminology, meetings, access, network, Portuguese, Predict, profit, progress, research, Spanish, surveys, teacher, Teaching
  • Sales Software: Salesforce.com, TapScan
  • Public Relations Software: Bacon's Mediasource, Factiva
  • Desktop Publishing Software: Photoshop, Illustrator, HTML

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Resume Strength

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  • Personalization
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Resume Overview

School Attended
  • Wake Forest University
  • Salem College
  • Parenting Institute
  • Preventing Child Abuse North Carolina
Job Titles Held:
  • Account Consultant
  • Consultant & Interpreter
  • Family Educator
  • Community Resource Consultant
Degrees
  • MBA
  • B.A
  • Parents as Teachers Program (Prenatal to Three) Parents as Teachers Program (Three to Kindergarten) Supporting Families of Children with Special Needs Love's Cradle Strengthening Families Program Cuidate! Parents Matter Breastfeeding Educational Certificate
  • NC Talaris Parenting Counts, 2013 Positive discipline, 2013 DONA Training, April 2010 Medical Terminology for Interpreters, April 2010 Understanding and Analyzing Systemic Racism, February 2009 I May Be Different, but I Can Still Play
  • Infant Massage USA, June 2003 Parent School Partnership Colaboración Entre Padres y Escuelas MALDEF, October 2002 KIPS, 2013 NC Lactation Educator
  • Human Resources Curriculum, September 2008 16Th Baby Love Conference
  • PROJECT BLUEPRINT, Class 2003

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