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Account Consultant Resume Example

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ACCOUNT CONSULTANT
Professional Summary

Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization.  Possess excellent verbal and writing skills evident in reports, correspondences, presentations, and interacting with a wide range of customers. Results-oriented Account Manager who excels in revealing customer needs and delivering solutions. Account Manager focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build the most successful business partnerships.

 
Experience
Norsan Broadcasting High Point, NC Account Consultant 02/2016 to Current Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews. Wrote, proofed and edited sales proposals and correspondence. Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments. Addressed customer Consistently secured new accounts, resulting in a 300% increase in year over year revenue. questions and concerns regarding products, prices and availability.
Amos Cottage Winston-Salem, NC Consultant & Interpreter 06/2004 to Current
  • Interview the client's patients; identify issues and form hypotheses and solutions by conducting research studies and surveys in the "Neonatal Biomarkers in Extremely Preterm Babies Predict Childhood Brain Disorders" program Present findings and recommendations to clients with extremely preterm babies to predict childhood brain disorders Implement recommendations and solutions by planning medical treatment and educational activities for patients Liaison with the client to keep them informed of progress and to make relevant decisions by helping parents understand when their children have more difficulty learning, communicating, and socializing than expected Compile and present information to the Vice Chair, Principal Investigator.
Imprints for Families Winston-Salem, NC Family Educator 01/2002 to 10/2014
  • Provided bi-weekly intensive parent education and supported services for 24 parents from diverse socio-economic backgrounds, including the planning and facilitation of parent group meetings Served as a liaison between school and home to support teacher-parent communication, empowered approximately 60 parents to help their children transition to school, planned and ran parent groups, and conduct screenings Placed in charge of administrating and facilitating the "Mothers and Daughters" Program, as well as adapted the Cuidate!" and Parents Matter curricula for Hispanic families In charge of the administration and facilitation of the Program "Support and Hope" for parents with children with disabilities at Amos Cottage.
  • As a result, parents had the opportunity to network with other parents with similar issues Provided monthly group instructions to 50-100 families in English and Spanish with a focus on Positive Discipline, Prenatal Care, Lactation, Understanding and Analyzing Systemic Racism and Diversity for All.
  • Maintained a high level of client satisfaction through attention on communication and organization Organized focus groups to scale the community about work and family balance, helping men evaluate their own parenting skills, as well as their fathering role models.
First Line Winston-Salem, NC Community Resource Consultant 10/2001 to 01/2002
  • Provided consultation to non-profit & governmental managers on community resources.
  • Researched major community trends and analyzed unmet needs/gaps in services.
  • Maintained expert knowledge on non-profits, providing consultation/referrals.
  • Facilitated trainings for frontline workers to improve their access to resources.
Education
MBA August 2016 Wake Forest University, Winston Salem, NC
B.A: International Relations May 2013 Salem College, Winston Salem, NC International Relations
Parents as Teachers Program (Prenatal to Three) Parents as Teachers Program (Three to Kindergarten) Supporting Families of Children with Special Needs Love's Cradle Strengthening Families Program Cuidate! Parents Matter Breastfeeding Educational Certificate
NC Talaris Parenting Counts, 2013 Positive discipline, 2013 DONA Training, April 2010 Medical Terminology for Interpreters, April 2010 Understanding and Analyzing Systemic Racism, February 2009 I May Be Different, but I Can Still Play November 2009 Parenting Institute 4Th Ann. Parenting Education Conference
Infant Massage USA, June 2003 Parent School Partnership Colaboración Entre Padres y Escuelas MALDEF, October 2002 KIPS, 2013 NC Lactation Educator: ITERS/ECERS April 2005 Preventing Child Abuse North Carolina Who Am I Teaching: Diversity for All
Human Resources Curriculum, September 2008 16Th Baby Love Conference August 2005
PROJECT BLUEPRINT, Class 2003
Languages
Bi-lingual Spanish and English Portuguese ­ elementary level
Skills
balance, BLUEPRINT, Bi, consultation, client, clients, Educator, English, focus, Human Resources, Medical Terminology, meetings, access, network, Portuguese, Predict, profit, progress, research, Spanish, surveys, teacher, Teaching
  • Sales Software: Salesforce.com, TapScan
  • Public Relations Software: Bacon's Mediasource, Factiva
  • Desktop Publishing Software: Photoshop, Illustrator, HTML
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Resume Overview

Companies Worked For:

  • Norsan Broadcasting
  • Amos Cottage
  • Imprints for Families
  • First Line

School Attended

  • Wake Forest University
  • Salem College
  • Parenting Institute
  • Preventing Child Abuse North Carolina

Job Titles Held:

  • Account Consultant
  • Consultant & Interpreter
  • Family Educator
  • Community Resource Consultant

Degrees

  • MBA August 2016
    B.A : International Relations May 2013
    Parents as Teachers Program (Prenatal to Three) Parents as Teachers Program (Three to Kindergarten) Supporting Families of Children with Special Needs Love's Cradle Strengthening Families Program Cuidate! Parents Matter Breastfeeding Educational Certificate
    NC Talaris Parenting Counts, 2013 Positive discipline, 2013 DONA Training, April 2010 Medical Terminology for Interpreters, April 2010 Understanding and Analyzing Systemic Racism, February 2009 I May Be Different, but I Can Still Play November 2009
    Infant Massage USA, June 2003 Parent School Partnership Colaboración Entre Padres y Escuelas MALDEF, October 2002 KIPS, 2013 NC Lactation Educator : ITERS/ECERS April 2005
    Human Resources Curriculum, September 2008 16Th Baby Love Conference August 2005
    PROJECT BLUEPRINT, Class 2003

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