Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Dynamic, results-driven management professional with experience in project delivery and executive support in higher education.

Bachelor of Arts: General/Communication Studies, Expected in 2013
West Virginia University - Morgantown, West Virginia
Professional Experience
Academic Project Manager, 04/2013 to Current
State Of IndianaBranchville, IN,
  • Prioritizes JWMI initiatives and commitments
  • Initiates project management time lines and communication strategies to ensure progress to goal and appropriate execution by team members
  • Coordinates and leads weekly meetings with staff
  • Manages the contract process for faculty, content developers, coaches, guest lecturers, etc.
  • Coordinates the quarterly staffing and scheduling of academic programs
  • Manages event planning for the Academics department
  • Coordinates proactive recruitment of top faculty and works on a team to ensure excellence in instruction and student support
  • Conducts classroom observations
  • Serves as content manager for JWMI Academics SharePoint site
Academic Project Coordinator, 2012 to 04/2013
Avera HealthLuverne, MN,
  • Worked within deadline-intensive environment, ensuring accurate and on-time completion of all projects
  • Scheduled and managed appointments/meetings for the Academic Dean and supporting staff
  • Assisted the Senior Academic Team with short and long term academic goals
  • Ensured compliance with academic policies, procedures and standards including specific state regulations
  • Prepared statistical reports as instructed by Academic Dean using Cognos reporting system
  • Controlled time sheets and inputs payroll and expenses for the Academic department
  • Maintained employment packages and assists in hiring process of new faculty members and academic staff
  • Managed contracts for outside vendors
  • Distributed Faculty correspondence as needed
  • Worked to resolve problems impacting student enrollment
Transcript Evaluator/Project Assistant, 10/2010 to 2012
UnifiManchester, NH,
  • Worked with over 100 campuses to help resolve any unforeseen issues Trained Campus Deans, Directors, Admission Officers and Academic Assistants on how to accomplish goals while abiding by Strayer University policy
  • Accessed and maintained confidential records using PeopleSoft and Singularity document imaging system
  • Received, assessed and processed academic records and re-evaluations for all Strayer students
  • Reviewed student basis of admission in accordance with regulatory policies
  • Analyzed course descriptions to convert transfer courses to university equivalents and prepared summary of accepted transfer credits
  • Advised students and processed information on accepted credits
  • Evaluated military service and non-traditional experiences for granting credit
  • Reviewed transfer transcripts to insure they are official and determined accreditation status of transfer institution
  • Managed the Registrar's Academic Credit Portal project
Legal Assistant, 02/2010 to 10/2010
K And M Law Group, LLPCity, STATE,
  • Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands, for the principal partners of a Family, Bankruptcy and Corporate Law Practice
  • Handled multiple projects while providing reception duties; receiving, screening and returning client and attorney telephone calls and responding to clients
  • Maintained client filings, records management and document production
  • Created pleadings, complaints, motions and property settlement agreements
  • Generated invoices and was in close contact with the billing department
  • Administrative responsibilities such as accounts payable, payroll, payments made to various legal and court entities from Attorney Trust and Operating Accounts
  • Intake and input of client Bankruptcy information into Best Case Bankruptcy System and filing with the U.S. Bankruptcy Court
  • Managed uncontested divorces from inception through dissolution of marriage including preparation of all pleadings, filing and fees
  • Filed cases with Fairfax, Arlington, Alexandria Circuit courts and Civil Courts as well as the District of Columbia Circuit Court
Administrative Assistant, 05/2008 to 02/2010
A+ Office Equipment, Inc.City, STATE,
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
  • Served as central point of contact for all outside vendors
  • Properly routed agreements, contracts and invoices through the signature process
  • Received and screened a high volume of internal and external communications, including email and mail
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency
  • Created databases and spreadsheets to improve inventory management and reporting accuracy
  • Provided support for the President and sales team in managing operation work flow
  • Directly supported the President in managing operation work flow
  • Communicated with customers via phone, email and in person to obtain payments on outstanding accounts

Typing: 60 wpm

Software: Experienced with Microsoft Office (Word, Excel, PowerPoint, Project, SharePoint), Blackboard, Webinar tools and platforms (WebEx, Adobe Connect, GoToMeeting), IBM Cognos, and Oracle/PeopleSoft CRM

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Resume Overview

School Attended

  • West Virginia University

Job Titles Held:

  • Academic Project Manager
  • Academic Project Coordinator
  • Transcript Evaluator/Project Assistant
  • Legal Assistant
  • Administrative Assistant


  • Bachelor of Arts

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