Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Compassionate Substance Abuse Peer Mentor with 11-years of continuous sobriety from drugs and alcohol. Active member and experienced sponsor in Alcoholics Anonymous. Talents include mentoring self-identified Alcoholics with dual diagnosis' such as, narcotics, shopping, sex, and porn addictions while maintaining appropriate boundaries. Skilled at building rapport with different patient groups to encourage honesty and growth in recovery from addition. Excellent record keeper. Licensed and insured driver with own vehicle. Diligent recovery professional works effectively both in office or field to conduct in-depth investigations. Persuasive communicator trained in deescalation techniques and non-confrontational recovery. Work well in high-stress and unpredictable environments with solid multitasking, planning and decision-making skills and adaptability to meet any challenge.

Skills
  • Certified Life & Career Coach
  • Advanced Conflict Resolution Techniques
  • Experienced Human Resources Professional
  • Talented Relationship Building
  • Expert Verbal and Written Communications Skills
  • Alcoholics Anonymous Member & Sponsor (11 years)
  • Advanced Computer Knowledge
  • Agency Coordination & Accurate Record Keeping
  • Own SUV Vehicle
  • Current Valid Driver's License & Fully Insured
  • Knowledgeable about Community Resources & Support Networks
  • Skilled at Introducing Clients to Members
  • Accurate Record Keeper
  • Professional Boundaries
Education
University of Alaska Anchorage Anchorage, AK Expected in Bachelor of Arts : Journalism: Advertising/Public Relations - GPA :
Certifications

Certifications:

  • Society for Human Resource Managers - SHRM-CP
  • Coach U. University - Certified Career & Life Coach
  • Certified Yoga and Meditation Instructor

Accomplishments:

  • New Anchor, Producer, & Live Reporter - KXTV Sacramento, KIMO - Alaska Statewide News, KTVA - Anchorage
  • "Best Breaking News" award in Broadcast Journalism
  • Advertising Director - Alaska Inc. Magazine
  • Top Sales Person - Anchorage Journal of Commerce Business Newspaper
Work History
Goodwill Industries Of Central Texas - AA Member & Sponsor (11 Years 8 Months)
Kyle, TX, 04/2011 - Current
  • Work with Newcomers and those returning to the program of Alcoholics Anonymous
  • Experienced staying in contact with individuals multiple times a day
  • Trained in helping to "Bridge the Gap," helping those new out of treatment programs to find a Home Group in a 12-Step Program (AA/NA) which lowers the rate of recidivism
  • Drive Newcomers and others to and from 12-Step Meetings
  • Attending 12-Step Meetings with the new person and providing introductions to other members to help them feel welcomed and wanted
  • Skilled at explaining 12-Step program and answering questions
  • Experienced helping Newcomer select a Home Group by facilitating and attending with the Newcomer different types of meetings such as: Big Book, Step Study, Speaker, Open and Closed Meetings
  • Well Versed in guiding Newcomers and those returning to the program through the 12-Steps of Recovery
  • Ability to provide time to meet and person, phone and text to help answer questions, share my experience, my recovery and how my life has improved since becoming clean and sober more than 11 years ago
  • Modeled and explained problem solving technique's
  • Provided guidance and recommended coping mechanisms for dealing with difficult issues
  • Developed and led special events that increased decision making, problem-solving and good judgment
  • Supported individuals who self-identify as Alcoholics and Addicts to help develop new communication, social and daily living skills
  • Identified cases of domestic abuse, sex abuse and guided to seek assistance from mental health professionals
  • Taught classes and presented self-help or information sessions on subjects related to education and career planning
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting their lives
Pro Resume Coach, LLC - Professional Resume Writer/Certified Career Coach
City, STATE, 02/2011 - Current
  • Founded and operated Pro Resume Coach, LLC serving clients in Oregon and Alaska
  • Equipped Client's with job search skills, such as resume/cover letter writing, interview coaching, and updated job openings board to increase employment success
  • Assisted Clients in building successful job search strategies
  • Developed career and education plans based on individual needs
  • Boosted quality and quantity of enrolled Clients by using community outreach face-to-face, online, and Social Media Marketing programs to enhance regional awareness of program offerings
  • Provided individualized counseling approaches based on socioeconomic status and cultural background
  • Attended job fairs and Human Resource Directors to provide a wide range of information to prospective job seekers
  • Devised and oversaw job fairs and career events
  • Kept detailed records of individual histories, scores, and documents
  • Maintained modern and technologically-savvy direction for operations including various online meeting software like Zoom, Go to Meeting, and others
  • Maintained case files and documented actions
  • Worked with team to continuously improve career and placement opportunities for clients
  • Established and oversaw clear guidelines about procedures and success metrics
  • Maintained knowledge of the market and diverse career opportunities
  • Administered tests, including drug, aptitude, and personality assessments
Elwood Staffing Agency - Staffing Branch Manager
City, STATE, 07/2017 - 07/2018
  • Took company from -$5,000.00 month to $87,000.00 monthly revenue in first six months as Human Resources Director
  • Trained junior recruiters in interviewing, recruiting, and onboarding strategies
  • Interviewed, screened, hired staffing employees, trained and managed branch staff members
  • Networked at corporate events to find experienced candidates to fill Client roles
  • Promptly corresponded with all applicants and coordinated and conducted interviews
  • Developed and managed applicant pipeline for entry-level and experienced candidates
  • Responsible for all sales and brought on average of 10 new staffing clients per month
  • Conducted cold calling, and potential client visits submitted sales proposals and onboarded new clients
  • Followed up with candidates about decisions
  • Used Boolean searches to develop applicant portfolios for expected openings
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics, and other variables
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives
  • Handled all immigration-related issues for each business unit
  • Partnered with local organizations and universities for engagement and interest in jobs offered in their community
  • Utilized social media platforms, content creation, and graphic design to attract qualified candidates and new clients

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Resume Overview

School Attended

  • University of Alaska Anchorage

Job Titles Held:

  • AA Member & Sponsor (11 Years 8 Months)
  • Professional Resume Writer/Certified Career Coach
  • Staffing Branch Manager

Degrees

  • Bachelor of Arts

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