Experienced Front End Manager with background in customer service and retail. Detail-oriented, friendly, guest focused and hardworking. Retail Sales Associate with more than 9 years in the retail industry. Attention to detail, well organized background in cleaning.
Attention to detail
Great computer skills
Strong work ethic
2nd Assistant Front End Manager05/2016
to 01/2017 Menards – Plover WI,
Held many positions with my career with Menards from Carryout, Cashier, Head Cashier, Hardware Sales Team Member and 2nd Assistant Front End Manager.
Operated a cash register for cash, check and credit card transactions with 99% accuracy.
Trained new team members on all aspects of the Front Office.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register and made bank deposits.
Accounts Payable; ordering necessary parts for the store and preparing purchase orders and invoices to be sent up for payment.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Shared new ideas for sales and customer service with other team members to help improve the store\'s efficiency.
Scheduled and maintained optimal staffing levels for more than 30 team members at all times.
Interviewed job candidates and made staffing decisions.
Answered customer telephone calls promptly and in an appropriate manner.
Successfully assisted managing the Front Office of a top 20 Menards store .
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
to Current Sisters PD and Cleaning Services – Stevens Point WI
Worked directly with Property Management to determine an efficient and smooth schedule to clean vacant properties.
Worked with a team of cleaners to clean vacant apartments for a successful turnover for new tenants to move in.
Cleaned and sanitized many office buildings and common areas to ensure a safe and clean environment for both employees and tenants.
Work with property maintenance to make sure all components of the apartments are operating at full performance.
to 03/2008 Trigs County Market – Stevens Point WI
Operated a cash register for cash, check and credit card transactions with90% accuracy.
Held accountable for maintaining an accurate drawer by the end of your shift.
Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
Unloaded customer bags into cars.
Collected empty carts and returned to the store.
Assisted guests with finding items.
High School Diploma: 2008Pacelli Catholic High School-