Collections Specialist Resume Examples

Need assistance writing your resume? Our Collections Specialist resume examples are equipped with professionally written content to help you land your ideal job!

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Collections Specialist resume summary examples

Did you know a recruiter spends an average of seven seconds scanning your resume?

You’ll have to grab their attention quickly when your resume lands in their hands, and the best way to do that is with a resume summary.

This resume introduction consists of two to three sentences summarizing the skills, qualifications and experiences that best show you’re perfect for the job.

Experienced applicants should opt for the professional summary. However, if you’re an inexperienced candidate applying for an entry-level position, you will benefit more from an objective statement.

You can list your most job-relevant skills with a resume objective and explain how they’ll help you achieve your professional goals.

Check out the following examples to determine which approach is right for you.

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Good example:

“ Experienced Collections Specialist with a proven track record of successfully recovering past due accounts and reducing bad debt. Possess excellent communication and negotiation skills, as well as the ability to think quickly and creatively to resolve customer disputes. Skilled in leveraging data-driven insights to develop and implement strategies that improve customer payment behavior.”

Why this example passes:

  • Feature candidate’s success statistic to grab attention. Numbers add detail about how big the results you deliver are, e.g., test scores, passing rate and more.
  • Shows career length, 11 years.
  • Mentions employer-desired skills: student motivation and interactive lessons.
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Bad example:

“ Experienced Collections Specialist with strong customer service skills. Dedicated to providing excellent customer service. Looking to use my skills to help an organization.”

Why this example fails:

  • Doesn’t include any numbers that quantify collections specialist’s performance
  • Uses vague descriptions and skills.
  • Doesn’t include years of teaching experience.

The fastest way to write your professional summary

The last thing you want is to miss out on a job because you didn’t apply in time. That’s why you should check out our Resume Builder.

It’s automated and offers pre-written content to help you write an excellent professional summary. You can complete your entire resume in 15 minutes!

  • 1

    Enter the details about the job title you held. The builder comes preloaded with auto-suggested phrasing written by resume experts.

  • 2

    Then, just pick from these suggested phrases that best frame your experience and customize them to your liking!

  • 3

    All you have to do is choose the summary phrases that best frame your experience. It’s like having a professional do it for you!

You’ll find content written by resume experts in our Resume Builder, but you can also take it above and beyond and employ our professional resume-writing services! Get ready for the job search by taking advantage of the resume-writing tools that are best for you.

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Collections Specialist resume work experience examples

As an Collections Specialist, your work experience section is crucial to convince employers you’re the best candidate. Picking job-relevant skills and achievements is vital to write a good resume since they must directly respond to the employer’s needs. The following work experience examples will help you identify the do’s and don’ts of writing this essential resume section.

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Good example:

Johnson Consulting I Rolling Meadows, IL I 8/2018-current

  • Successfully managed and maintained the accounts receivable collections process for a $20 million portfolio of customers
  • Analyzed and reconciled customer accounts to ensure accuracy of payments and credit memos
  • Developed and implemented a new collections process that increased customer payments by 10%
  • Collaborated with the sales team to resolve customer payment disputes and maintain customer relationships.

Why this example passes:

  • Numbers and statistics add detail and quantify the results this collections specialist delivers: 4% improvement and a class size of 20-25.
  • Good use of strong words and active language.
  • References specialized value cahier provides with “individualized lesson plans.”
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Bad example:

Malone Group I Redmond, WA I 4/2022-present

  • Answered phone calls
  • Processed payments
  • Entered data into the system
  • Researched customer accounts

Why this example fails:

  • Lacks numbers or statistics.
  • Describes general tasks, not teaching achievements or career highlights.
  • Uses active verbs, but doesn’t focus on results.

Collections Specialist resume skills examples

Here are 18 sample skills for collections specialist:

  • Records Management
  • Supply Ordering
  • Event Planning
  • Records Maintenance
  • New Hire Training
  • Risk Management
  • Financial Management
  • Account Reconciliation
  • Business Correspondence Writing
  • Relationship Building
  • System Maintenance
  • Team Oversight
  • Performance Improvements
  • Outbound Calling
  • Environmental Monitoring
  • Account Review
  • Payment Acceptance
  • Till counting

You should sprinkle skills and abilities throughout your resume. Include them in your professional summary, work experience blurbs and a dedicated skills section.

Examples of additional resume sections

Your resume must include the five main sections: contact information, professional summary, work experience, skills and education. However, you can also add different sections to show off more achievements.

Here are some examples of optional collections specialist resume sections that you could add to provide greater detail:

  • References
  • Additional skills
  • Photo
  • Overview
  • Languages
  • Accomplishments
  • Professional skills
  • Certifications

Including additional sections that help you convince employers you’re the best fit for the position. However, be selective about what qualifications you include, and eliminate any that don’t respond to the job’s specific requirements.

Examples of resume formats

You can use one of three established layouts to organize your resume sections, also called resume formats. The three resume formats are chronological, functional and combination.

The main difference among them is whether or not they give more visual weight to your work history or to your skills section. The format you should select for your resume is based on your years of work experience as a collections specialist.

How to choose a resume format

0-3
Years of experience

Functional formats

  • Focus on skills.
  • Best for first-time collections specialist who lack work experience.
  • Good for people re-entering workforce.
  • May omit dates in the work history section.
Organization:
  • Skills listed above work experience.

3-10
Years of experience

Combination formats

  • Balance skills and work history.
  • Ideal for mid-career collections specialist.
  • Suitable for career changers and people seeking promotion.
Organization:
  • Skills next to or above work experience.

10+
Years of experience

Chronological formats

  • Put the most focus on work history.
  • Best for collections specialist with a long, steady career.
  • Most popular format.
  • Preferred by recruiters.
Organization:
  • Work experience listed above skills.

Once you know the best format for you, it’s easy to pick a collections specialist resume template. Templates are preformatted layouts created by design professionals to ensure your resume looks amazing!

As seen in*

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*The names and logos of the companies referred to in this page are all trademarks of their respective holders. Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer.

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