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09/09/14
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Ursula Harris
Company Name
City, State, Zip Code
000-000-0000
email@email.com
RE: Ticket Agent (code: H2645)
Dear Ms. Harris,
Your ad called out to me because the position, as described, is such a perfect match with my skills, as you will see when you review my resume.
My previous experience working as a Ticket Agent for City, State and Company Name gave me the experience I need to hit the ground running with Company Name. As a seasoned world traveler as well as Ticket Agent with excellent customer service skills, I believe I have what it takes to make customers confident that they are receiving top-notch and knowledgeable service.
Not only can I reserve and modify flight itineraries in French, but I have gained a reputation as being a speedy booker who can handle as many as 110 reservations per week, while answering multiple questions about miles, destinations and travel restrictions.
Moreover, my calm demeanor helps me resolve customer complains expeditiously and without escalation.
I am very interested in meeting to review your needs and possible solutions I could bring to the table.
Thank you for your valued time,
Nolan Santana
Ticket Agent
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