Table of Contents
As you read further, you’ll find more detailed guidance for writing each section of your resume, from using action verbs instead of the passive voice, to listing the employer’s requirements as your own qualifications.
What to Include in an Agent Resume
If you’re seeking a position along your defined career path and you have no significant employment gaps, it’s reasonable for you to use the chronological type resume format. This is the most commonly used format and is the most familiar to hiring managers. The basic sections of this type of resume are:
- Contact info (name/phone/email)
- Resume summary
- Work experience
The functional type of resume is well suited to those who have hard-to-explain employment gaps or who are looking to change their career path. It differs in that there’s an additional “Accomplishments” section that allows you to show what you’ve achieved without tying you to specific previous employers. The recommended sections for the functional resume are:
- Contact info (name/phone/email)
- Resume summary
- Accomplishments (new section)
- Work experience
Yet a third option is a combination of the two. You can find agent resume samples in all of these formats to help you decide which is right for you.
How to Write the Agent Resume Summary Statement
Your summary should be no more than three concisely written sentences that depict you performing at a high level with measurable results. The use of incomplete sentences, called gapping, allows you to avoid using first-person pronouns and get to the point more quickly, which is what a hiring manager wants to see in a resume.
Following are two samples of agent resume summaries from different business sectors, and you can find more by reviewing applicable agent resume samples.
Passionate real estate agent who is well versed in all the latest technology, but understands the importance of making immediate contact and follow-up in the client’s preferred communication style. By using a transparent approach with detailed explanations for every step for first-time buyers, developed a loyal client list from whom 40 percent of new clients have been referred. Uses both traditional methods as well as social media for lead generation at a rate 22 percent higher than other agents.
Energetic star insurance agent with a precise, step-by-step procedure that leaves nothing to chance. Embraces the art of cold calling and has increased client base by more than 30 percent for each of the last three years. Understands the value of relationship-building as it relates to increased referrals of clients already interested in purchasing insurance. Increased sales commission a minimum of 34 percent each year for the last four years.
How to Write the Agent Education Section
The hiring manager doesn’t need to know your GPA (unless you’re a recent graduate), but they do want to know about your education in basic terms and access it in an easy-to-read format. All they need is the school attended, school location, and degree obtained. Any course of study related to your industry sector should be mentioned. If you’re working on a degree, list that too and indicate “in progress” as its status.
Certifications and licenses are especially important for the real estate and insurance sectors. Because of that, you may want a sub-heading called “Certifications” where you can identify your specific training and current knowledge base.
Real estate agents must be licensed by the state, and licenses must be current. Make sure yours is, and state the renewal date/period clearly. Insurance agents also must be licensed in the state where they work, and there are separate licenses depending on the type of insurance you sell.
Even if the certification/license isn’t mentioned on the job description, you should include it in the education section of your resume.
How to Write the Agent Work Experience Section
If you’ve decided on the chronological format, the work experience section will be comprised of sub-headings for each previous employer including company name, company location, period of employment, and job title. Listed under each employer should be 3-6 bullet points directing the hiring manager’s attention to your quantifiable success. It’s important to use action verbs to let them picture you in action and as a viable member of their team.
The functional format takes the best of all of your bullet points and lists them together under an “Accomplishments” section. You still need to use action verbs and be results oriented in your achievements, but you don’t have to link your big wins to a specific employer. This is to your advantage if you’re considering a career change. With you accomplishments already listed, when you get to the work experience section, it will be a simple list of previous employers with the basic information included in the sub-headings used in the chronological format, but without the bullet points.
Action Verbs to Include in Your Agent Work Experience Section
By scanning agent resume samples for verbs, you may get additional ideas of how to present your actions on the job.
How to Write the Agent Skills Section
Even though interpersonal relationships are critical in any sales position, more and more, companies want their agents to be familiar with computer software, social media, and all forms of instant communication, from texting to Skype. Again, see what they want and if you can, give it to them. These hard skills should be listed under a sub-heading called “Technical skills.”
Should I Include References in my Agent Resume
First, make sure you have qualified and consenting references ready. You should have at least 2 former managers or supervisors, and to fill out the list, you can used a peer with whom you worked or industry-related professionals with whom you developed a relationship.
When an employer requests your references, you’ll have confirmation that they’re still interested, you’ll be able to give your references a heads-up, and you’ll have an opportunity to find out what kind of questions were asked.
Agent Resume Fails: Mistakes to Avoid
- Jumping right in to write your resume without researching the various relevant agent resume samples or using an old resume template could make your resume look forgettable before the hiring manager reads the first word.
- The importance of proofreading can’t be stressed enough. The best way to ensure no typos or grammatical errors are lurking is to have someone else read it.
- You don’t have to list every job you’ve ever had, especially if you’re a seasoned professional. Work experience from the last 10-15 years is relevant. If you show 35-40 years of experience, you could be triggering age discrimination that you’d never be aware of.
- Don’t talk about what you’re looking for in an employer. At a certain point you’ll be able to ask questions, but right now, it’s all about what the employer is looking for in a candidate.
- Don’t reveal confidential information about previous employers. Instead of looking knowledgeable, you’ll look untrustworthy.
Job Prospects in the Agent Industry
Agent Resume Samples by Job Title
- Airline Customer Service Agent Resume
- Airline Gate Agent Resume
- Airline Ramp Agent Resume
- Airline Ticketing Agent Resume
- Airport Agent Resume
- Airport Customer Service Agent Resume
- Airport Passenger Service Agent Resume
- Airport Ramp Agent Resume
- Apartment Leasing Agent Resume
- Bail Agent Resume
- Border Patrol Agent Resume
- Cargo Agent Resume
- Car Rental Agent Resume
- Closing Agent Resume
- Collection Agent Resume
- Cruise Agent Resume
- Export Agent Resume
- Front Desk Agent Resume
- Guest Service Agent Resume
- Health Insurance Agent Resume
- Hotel Front Desk Agent Resume
- Hotel Reservations Agent Resume
- Inbound Call Center Agent Resume
- Life Insurance Agent Resume
- Loss Prevention Agent Resume
- Purchasing Agent Resume