Call Center Quality Analyst Resume Objective Example

A Call Center Quality Analyst is expected to screen incoming and outgoing calls to guaranty quality, adherence to policies of the organization, and with a goal of providing superior customer service. Analysts are to provide feedback to individual callers and oversee performance improvement objectives and development of call center training programs. The resume objective section of the resume is your opportunity to demonstrate your unique qualifications for the position.

What The Call Center Quality Analyst Resume Objectives Should Tell Prospective Employers

Call Center Quality Analysts work in a fast-paced, communication intense environment and need to be able to communicate verbally with clarity and professionalism with heightened listening skills. Analysts must follow and train others to follow comprehensive policies and procedures, so their commitment to company success is vital. The resume objective should include wording to describe your experience, knowledge, and skills relevant to the tasks and prerogatives of the position. Interpersonal and time-management ability are important to demonstrate in the objective.

Sample Call Center Quality Analyst Resume Objectives

It is vital to include the name of the company in your resume objective. It shows hiring management that you have a sincere interest in working for their company. Here are some sample resume objectives for you to customize:

1. Obtain a Call Center Quality Analyst position at ABC Company that can benefit from an outgoing personality and even disposition to provide superior customer service and proper oversight of incoming and outgoing calls.

2. Seeking a position of Call Center Quality Analyst with ABC Company using exceptional knowledge of ABC company call center policy and a commitment to providing excellent guest services and staff training.

3. A self-motivated and organized individual with over five years of experience seeking a position as Call Center Quality Analyst at ABC Company that will allow the utilization of excellent communication skills and friendly, patient demeanor.

4. Looking for a position as Call Center Quality Analyst to oversee quality of calls at ABC Company in a way that will utilize developed interpersonal, organizational, and communication skills.

5. Individual with over ten years of experience in call center logistics seeking position at ABC Company that will benefit from experience serving customers and coordinating with management as a Call Center Quality Analyst.

Head over to LiveCareer’s Resume Builder for more help with writing a resume objective.

Similar Resumes

Call Center Analyst @ DIRECTV


I have 8 years of experience in helpdesk, EAP systems, call center operation, and virtual support. I am thrilled to bring my proven skills and customer enthusiasm. Additionally, I have 6 years in sale...


5 yrs 11 mo

Call Center Supervisor @ Daybreak Solar Power


Results-driven Call Center Manager focused on developing and leading exceptional call center teams. Motivational leader with a strong record of success in the field. Proactive Call Center professional...


8 yrs 9 mo

Call Center Representative @ Tiny Teeth Pediatric Dentistry


Diplomatic and versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performa...


2 yrs 3 mo

Call Center Representative/Operator @ Workforce Solutions Regional Center


Cheerful Call Center representative with a goal to exceed customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction throug...


38 yrs 8 mo

IN-Bound Call Center Customer Service Rep II @ Anthem Blue Cross And Sheild


Polite and professional [Job Title] successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in hi...


6 yrs 3 mo

Build a resume with LiveCareer

Build my resume

As seen in*

brands image

*The names and logos of the companies referred to in this page are all trademarks of their respective holders. Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer.